Yuncong Duohua Hot Spring Resort Center

This time I booked a private villa with a price of 2,058 yuan/night. 1. There is a problem with drainage in the room, whether it is the bathroom or the wash basin. 2. The soaking pool in the villa room is too small and not suitable for two people. 3. There are many mosquitoes in the room. 4. What’s even more annoying is the breakfast room! Not only did the food in the breakfast room taste bad (it was a waste of ingredients), but the service was even worse. In the morning, I brought my 7-year-old child to the restaurant and was stopped at the door to charge Xiaobao for his meal. He lost his temper at the door and got it. After entering the restaurant, I met a person who seemed to be the restaurant manager, but he did not have the level of a manager. He blamed us guests and looked down on the guests (like why he came to our hotel if he couldn't pay) and had a quarrel with the manager. After that, it was just a matter of taking the baby to have his height measured. One had no appetite for breakfast. Finally: Contact Ctrip to decisively cancel your hotel stay on the second night. Summary: If a hotel sacrifices the guest experience in exchange for profits and profits, then the hotel will inevitably run worse and worse. One last word for the hotel: Hardware attracts customers, service retains them. Finally, I would like to thank Ctrip for its full coordination and responsibility. During the dispute with the restaurant, Ctrip's customer service staff understood the whole process and said: If this hotel even charges for the child's meal, then Ctrip will fully compensate.

The hot spring experience is poor. The water in the children's water park is very dirty and icy. I don't dare to let children play. The water in the pool is not very clean. There is no water in several open-air pools. During the National Day, the premium double room costs more than 1,000 yuan per night. You have to pay a 500 yuan deposit when checking into the bed room. There is a saying that the room facilities are so-so, but it is only 1 yuan away from the bubble pool. For a room that costs more than 2,000 yuan per night, you have to sit in a car to get to the bubble pool. It is the worst hot spring experience in Guizhou. .

房間電器不受用户控制，會半夜突然啟動！硬件軟件如此不相符的酒店。有着非常好的選址和建築風格，但是服務水平和軟件配備令人咂舌。 8點半打電話要了電蚊液，過了半個小時還沒送到，再次給前台電話，被前台告知耐心等待。之後來了個酒店人員告知放在水壺櫃子的一個抽屜裏，拿出來看插頭已經斷了，該人員説去換一個好的過來，等到9點半還沒人來，再次給前台去了電話，等待22點終於送來。山區的酒店要個蚊香液要等一個多小時我也是服了。 半夜12點40多電視突然啟動，燈帶也亮起來，牆上的藍牙音箱開始播放歡迎語音，睡夢中以為*****了。太累了不想跟酒店扯了，就把房卡取下來以為這樣就消停了。結果到了凌晨1點半，房間過道的一個什麼消防燈突然不停的亮起並閃爍，打給前台，告知派人來看。技術人員説什麼因為酒店重啟了電。五星級酒店，對於這種事情沒有測試過？大半夜重啟電源為什麼會對客户造成這麼大影響？甚至從顧客角度，出現完全不受控的情況：突然啟動的電器音樂燈。一夜睡眠盡毀。