We recently stayed overnight when meeting up with friends and booked directly with the hotel bed, breakfast and evening meal for both couples. Sadly we were not overly impressed! We didn’t really get off to a good start when we arrived and couldn’t park and was told by the receptionist to double park and leave a reg number in case the vehicle we were parked behind needed to move! A member of our party struggles getting up stairs so we got into the lift going up to reception, however it didn’t work and we were stuck in between floors. Fortunately, there was an alarm to press and we eventually heard a voice shout “move away from the walls and keep your finger on the button” the lift then very slowly moved to the first floor. We then found out when checking in, that the main hotel lift wasn’t working and had to walk up many flights of stairs to our rooms on the 5th floor, with luggage and no offer of help! Eventually, we met up for lunch outside on the patio. The food we ordered were very nice and we thoroughly enjoyed it whilst sitting outside in the sun. Sadly, dinner was not up to the same standard, rubber steak, luke warm fried onions in batter, not the best meal we’ve ever had, however, the young lady serving us was lovely. Breakfast was pretty much the same, luke warm food, self service buffet. All in all we were very disappointed with the hotel, which is a bit tired decoration wise, and obviously they should have made sure that the lifts were working or offered a room on a lower floor, especially as the hotel was not overly busy. It certainly does not come up to the stand af its sister hotel in Brixham. Would we stay there again, sadly not.