Secrets la Romana, An All-Inclusive Adult Only Resort

Generally good, but a few significant problems. * no enforcement of "no smoking". Multiple people smoking vapes and cigarettes at the pools every day. No enforcement by staff and it was obvious to smell. All kinds of staff walked by without doing anything. * Staff "marketing" in the lobby. Guys who harass you to sign up for a 90 minute class for some coupon or something like that. You end up trying to avoid the main lobby at all cost because you're going to be harassed by some aggressive "marketing" person every time they see you. You paid for a relaxing resort, but you're being bugged to watch something like a time-share presentation all the time - yuck. * aggressive cigar and jewelry sales on main pathways. Again, they generally make the campus unpleasant to be at. * did not honor my shellfish allergy at the sushi restaurant and brought out a shrimp nigiri on my plate. I am not deathly allergic to shellfish so it was no big deal but this is a serious problem. * all prices listed everywhere on the resort are in USD, but then when it's time to check out and the bill comes it's in DOP, so it makes it hard to validate that the bill is correct. I made the staff adjust the DOP to USD and it seemed OK, but for example, we did two excursions for $30 each, but then, a few days later, when I asked her to convert the DOP to USD on the bill it was $61. That was the case for every line item and then the total bill in DOP was converted to USD. Am I paying extra for conversion?

Check in was delayed with little feedback. There was a fire on night nearby that made the room smell like smoke all night. Burned eyes not pleasant at all. Beautiful facility.

Great staff. Sometimes hard to understand. Servers and bartenders were spot on. The pool staff was great too, plus the ocean dude waiters. The folks attending the non-motorized sports equipment were good as well.

The place was definitely clean — in fact, everywhere smelled of bleach. But I can’t say enough about how terrible the food was — by far the worst food we’ve ever experienced. And I booked this spot because the reviews mentioned how great the food was. Even the fruit wasn’t good, and the Caribbean always has great fruit. I mean the fish was mush — which makes no sense given where we were! I resorted to eating rolls with butter and cucumber slices for lunch most days. I could go on and on about the food but I’ll share some positivity. The beach was beautiful! Overall the facilities need a good updating but that’s pretty typical these days and not a dealbreaker (again, because it was overall clean). Take it from me, if you enjoy decent food (at a minimum) particularly on vacation, book elsewhere!

Overall, as an adult only resort, the place is excellent is very quiet for those of us that are looking for peaceful retreat for from our busy lives. The only complaints I have is that the parking availability for the adults only is very limited so innocence you have to park in the family parking lot and walk across the resorts. It’s a little new ones not a big deal but it still it’s like take away from the experience. The other thing that I would complained about is basically how stingy the staff was about giving me one of those beach totes that they offer to to customers. We were two people in my room and they gave us only one bag indicating that it was only one bag per room even though there’s two beds and two people so when I asked for one, they asked me to pay $30, USA dollars for a bag that is made out of canvas probably in China for like five cents at the most. And that level stinginess threw me off completely. But other than that, the place is nice. The beach is a little rocky at the entrance, but it’s manageable. The food choices are limited, but they’re good food choices for a very short stay perfect to just relax and decompress hop on a plane and return back to your busy lives.