CozySuites at Nulu

Meh Not easy to get in. Has to call to get check in email. All check out instructions came to my email after we already left. Room was fine, and location was okay.

Overall, this was a very good property in a great location close to all that NULU has to offer. The apartment was clean and had plenty of space in the bedrooms, closets, and living area. It’s a no-frills place, but was clean, quiet, and served my needs perfectly. The only couple of things I might recommend they improve: it was not very clear in the check in instructions the actual unit number. It was not included in the address, but was part of another code later in the instructions. I called the support number to avoid walking all over the property, but they weren’t super helpful, and I spent a lot of time on hold. Also, the vetting process they use for guests after making the reservation seems a bit extreme, requiring pictures of driver’s license and selfies. I guess there is some kind of reason for this, but it seemed a bit much.

The only positive about this place is how close it is to attractions you may wanna visit. My advice just don't stay here. We had to wait nearly an hour after areiving to go up to our room due to "maintenance" then when we finally did get up there our code stopped working so we could'nt leave the room as a family because we'd have no way to get back in meaning we couldnt continue with our plans. Then the blinds are SO horrible in the rooms they kept out NO light making it hard for anyone to sleep. The lights to the "club house" courtyard stayed on all night even though it closed at 10pm and the light came straight into the room. They also threaten fines for everything basically, including someone complaining about noise. Mind you we have a 2yr old and weren't hardly at the apartment the days we were in town but any "noise" wouldve simply been our 2yr old walking on the floor he wasnt running or screaming yet we were told if it didnt stop it could result in a fine plus the person came knocking on our door at 4pm. The person i spoke with through email seemed understanding that it was our 2yr old but still why put someone who told you they had small children on the 7th floor then threaten a fine.

The property was very nice however one of the bedrooms reeped of pet urine. I contacted them several times. They promised to send a handy man by but never did. We stayed 4 days. We could not use the second bedroom due to the order. They have not responded as of todax.

My wife and I had a memorable experience in Louisville. This property was awesome; great location, very secure, convenient parking, great communication with agent, spacious accommodations, very clean and updated. We can't think of anything that needed improvements. We would definitely stay here again when we visit Louisville again.

This suite was clean and convenient. Lots of amenities in the building and in the area. Walkable to various restaurants and downtown. Would definitely stay here again.