Mekong Charm Riverside

Felt like a decent value for the money. Room was clean and comfortable thw air con was cold enough and the hot water worked well. Nothing to complain about. The young man at the front desk was very nice and helpful with several different things. He probably saved us some serious headache by telling us not to park our rented motorbikes outside unattended over night. I guess theft is a big issue around town after dark so I really appreciate him warning us about this. He also arranged a taxi and laundry service for us at a good price the hotel should be very happy with this guy as their main public facing employee. He was very kind and always had a big smile on his face.

We stayed for five nights at Mekong Charm hotel. The location was wonderful, right across the street from the river view. We had a room with a balcony that was very nice. The balcony chairs are a bit uncomfortable and the table much to large, but it is still nice. The bed was comfortable and there was plenty of hot water and bottled water provided. The front desk manager was very kind and always willing to help. Why a 3 star revies and not 4? I struggled with this but we had a couple concerns. One was my shoes were missing the second morning from the area where they want you to leave them. After looking everywhere the desk mgr went and retrieved them from one of the workers. So, if she took my $40 sketcher sandals, could we trust her when cleaning our room? So, we said no housekeeping and we just switched out towels with the desk clerk. We also had our laundry done and it came back clean, but very wet. Not three items were dry. Thankfully we had a balcony and were able to get a clothesline and hang everything up to dry. Pillows are in need of replacement and a king bed needs more than 2 regular sized pillows. Plug-ins, Easter basket and hair dryer handles all need to be cleaned from time to time. For what we paid, we didn’t complain but I did voice my concern about my shoes being taken.

If you are looking for a hotel on the riverside and in a quiet part of town look no further than the Mekong Charm where there are three rooms in the front with balconies overlooking the Mekong and some larger rooms at the back. The rooms were quite basic but everything worked and coffee and tea were always available in the lobby area. The staff here are excellent - helpful and attentive and very good sources of information on what best to do in and around the city. There a lots of eating and drinking options nearby if it is a wet day and the Night Market is very walkable from here.

Very good