Guest User
December 22, 2023
The hotel does not provide toiletries and the environment is not very good. There was water dripping in the room I stayed in. What was annoying was that I booked a double bed room. When I arrived at the hotel, I was told that it was not available. Then I was asked to rebook a standard room on the platform. After booking, I found that I had booked a single room before. If I wanted to cancel, I needed the hotel's consent. But that night, the hotel told me that I would be refunded the next day. The next morning, the staff changed and they refused to refund me. After a long time of chatting, I finally had to admit it because I was abroad and had a language barrier! I was tricked by the hotel into booking 4 rooms, but we only stayed in two!
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