Super 8 by Wyndham Lubbock Airport

This was the cleanest and nicest experience I have ever had at a budget motel. The staff was really nice. It was a very busy weekend for the town (George Strait) and I don't think they were used to being fully booked up on one night and having to turn over the entire hotel for the next night being booked up with new guests. We arrived a little after check out and they didn't have a room quite ready yet, but we didn't have to wait long and they were very nice and apologetic about it. The property has clearly been renovated recently and was very clean. I share the same complaint as other reviews regarding the shower not having a door, curtain, or lip to catch the water and heat. We just kept the door shut and put a towel down and it wasn't that big of a deal, but definitely a design flaw. The door into the room also had some fitting issues. There were clear gaps. Luckily, this didn't cause any safety, noise, or temperature control issues, but again this was a clear design / fitting issue. Loved that they had a Firestick TV in the room and I was able to sign into my streaming services, because who watches live TV anymore? JK JK. We were right next to the highway, so you could hear cars passing by. If you like white noise while sleeping, this is a great substitute, but if you need dead quite, they offer free earplugs at the desk! The bed was not the best, but all-in-all this was a good place to hang your hat and call home for a night.

Hotel was new, clean, comfortable bed. AC was good. Only complaint was you hear a lot of traffic and it was noisy due to that.

I booked thru ******* and pre-paid $48 with ******* points. I had a confirmation # a reservation and shared it with the front desk staff. He denied my confirmation # and my reservation (said it was a mix up). He proceeded to more than doubled the price. I reported this to *******, book a different hotel, much more expensive so I could sleep after a long travel day. ******* asked the hotel manager to refund my $48 he declined. Im seriously considering ending my relationship with *******. Everything is documented and no help.

Rooms we reserved were not agreeable,we opted for different rooms and were told I would get a credit as the ones we selected were less. I have not received this credit

The room was clean, but it needs some maintenance. The bottom of the door needs better sealing, and the wall-mounted clothes rack needs repair. Overall, the room was clean, but a few repairs are needed.

Although it was a little out of the way this turned out to be a hidden gem. It had a large parking lot, especially great if you are in an rv or towing something. It had bare bones amenities but was surprisingly clean, simple and spotless. The king-sized bed was excellent with 4 good pillows and a large bathroom with walk-in shower with lots of hot water and a good showerhead . It was everything i needed without unnecessary frills that i fid not miss! And it was Half the Price of a similar chain!!! The woman receptionist st discharge was friendly and efficient, even though the guy at arrival was a bit rough around the edges but still got the job done well. I spent $85.instead of $200 for my normal hotel chsin and was thrilled!

NO Elevator! So had to settle for a double. I was told to swipe card without any amount showing. When asked , it was $100 higher than what I owed. Grumpy man pointed at lengthy sign showing house rules. Stated there was always a $100 charge for possible damages. That shows the kind of people they expect to stay here.

Parking lot is lit up like a Friday night lights which is good because the parking lot had some sketchy folks. The hotel did not have drinking water because the vending machine was empty. The shower has no door or curtain so water accumulated on the floor.

Room was impressively clean but the road noise was equally impressive. Wow. Most disappointing was when hotel clerk broke the cardinal rule of announcing our room number out loud to the other person in the small check-in area. Then when we reached the room, the security locking feature on the door did not work. Unacceptable. She did agree to move us to another room. There is absolutely nothing around this place and if you don’t have transportation ordering pizza seems to be the only option.