Hotel la Luna

Hotel La Luna is conveniently placed in the centre of Lucca, and has pleasant rooms and friendly, helpful staff. If sleep is a priority, I do recommend asking for a room as far from the front of the building as possible, because the restaurant opposite tends to be very noisy until at least 23.00, and is quite audible, even through closed windows. The breakfast buffet offers a good selection, including several gluten-free options.

We booked a Deluxe Suite at Hotel La Luna, and it turned out to be quite an experience - in the best possible way. The building is old, and it certainly shows its age, but that is also what gives the hotel its unbeatable charm. Our suite had a ceiling height of around five metres, with a beautifully decorated ceiling featuring approximately 500-year-old frescoes. It was certainly not the most modern or luxurious room we have stayed in, but it was by far one of the most atmospheric and memorable. The location is excellent, right in the heart of Lucca’s historic centre. Getting there by car, however, is an adventure in itself. Our GPS quickly became confused by the many narrow one-way streets, and we eventually parked the car and continued on foot. At the hotel, we were told to drive against the traffic and through a pedestrian-only area to reach the hotel garage. The advice was essentially: if stopped by the police, just look like confused and lost tourists. We followed the instructions — and luckily, everything went perfectly! Our car eventually made it safely into the hotel’s small garage. Breakfast was nice and should satisfy most guests, although you can certainly find more extensive breakfast buffets elsewhere. The hotel itself was very clean, and our bathroom had a spa bath, which was a lovely extra. The staff were friendly and helpful throughout our stay. Hotel La Luna may not be the most modern or fancy hotel we have stayed in, but taking the journey to get there, the historic setting, and our wonderfully atmospheric room into account, this will definitely count as one of our more memorable hotel stays.

Hotel in a great location in Lucca city centre. Rústic hotel but that’s not s bad thing. Bed was comfy, air conditioning worked and breakfast was standard and coffee was really good! If I was to come back to Lucca I would definitely stay here again.

Clean room, air conditioning, friendly informative staff and a perfect cold beer sat outside.

The beds were very hard. They didn’t turn the AC on because the hotel feels that it was cool enough outside. We don’t agree with that. The breakfast was very nice and the staff was very helpful at all times. The small bar and CAFE was a pleasure to have and relax at. Location was excellent

Hotel La Luna – Well Practiced in Scamming! This hotel engages in scamming practices, intimidation, and abusive behavior. First incident: I booked, paid for, and received confirmation of a junior premium suite with balcony. On arrival, I was given a standard double room instead. When I questioned this, management dismissed my concerns with the response: “Look, you have a high ceiling.” Second incident (more serious): The hotel exploits a booking loophole. Unless every guest name is listed in your reservation, they will falsely claim you owe an “extra bed fee” - even if you booked for two adults and two children. They allow you to check in, but later insist you leave your room and car keys at reception when going out. Upon return, you are denied access to both until you pay the sudden, unexpected charge. During this process, the manager was threatening, verbally abusive, and physically intimidating - shouting, throwing objects, storming off and back again. This behavior was unprofessional, offensive, and discriminatory, with several derogatory remarks made in both English and Italian. ⚠️ Final Recommendation: Hotel Lucca is well-practiced in these scams. For your safety, finances, and peace of mind, I strongly advise avoiding this establishment altogether.

Beautiful little hotel, a bit dated but that just added to its charm.