Hotel Diana & Depandance

We had such a fantastic 3-night stay at Hotel Diana! From the moment we walked in, the host and staff were absolutely incredible. We arrived quite early, but they immediately made us feel right at home, sitting us down with coffee and snacks while sorting out our room, which was such a lovely and thoughtful touch after travelling. The room itself was so comfortable, and we both had some of the best nights' sleep of our entire trip. You can tell real thought went into decorating the place; we especially loved all the art and pictures on the walls, giving it so much charm and character. Breakfast each morning was spot on,not over the top, just a really fresh, delicious spread to start the day. Plus, the location couldn't be better for wandering around and exploring Lucca on foot. My husband and I couldn’t recommend Hotel Diana enough if you're planning a trip here. We’d happily stay again in a heartbeat!

This was my 3rd stay at Hotel Diana. I love it so much. The location is quieter than the more touristy areas and yet so close to everything you need. Cafes, restaurants, a self-serve laundromat, and landmarks are just minutes away. The staff are so nice. Fabrizio even remembered me from last year when I was on another Camino. What a treat to be remembered!! The breakfast which you can include for a modest fee, is worth it. I absolutely love the location and my room is always comfortable. It’s very clean and I appreciate the mid-day tidy of my room. Just around the corner, you can find opera on certain nights of the week. It really is convenient. It’s about a 10 minute walk from the train station and super easy to find. I can’t say enough lovely things about Hotel Diana.

Really loved this hotel. It seems unfair that places like this only get 2 stars due to amenities etc - the character and what's on offer should count for a lot more. Staff were so helpful - even going with my husband to park the car in the local cathedral car park. We were unable to check in as arrived early but I was able to sit in a small seated area in reception doing a bit of work - there was orange juice, water and snacks freely available - it was lovely. Large room with plenty of space and storage, comfortable big bed and it was nice and cool even without the aircon on. Hotel felt full of character - really enjoyed our stay there.

This is my favorite hotel in Lucca. The staff are very nice and the breakfast (you can add it to your stay), is excellent. They’ll make you a cappuccino! The location is lovely because it’s quiet yet so close to restaurants, Piazza San Michele and the wall (for walking). Absolutely adore this hotel.

Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!

The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.

The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!

Room was very basic and on ground floor so quite loud. Pillows and mattress not comfortable. But very affordable, clean and the staff are wonderful.

The entire staff was exceedingly friendly and accommodating. The room was classy and comfortable. The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.