Affittacamere Arancio

The room was clean and hygienic, but a bit old. The surrounding environment was nice and quiet. The parking lot is in the backyard of the hotel. The aisle is too narrow to drive in, so you can only park on the roadside. Fortunately, the town is very safe. Breakfast includes coffee, bread, and juice. The room soundproofing is not very good. In the middle of the night, the room next door screamed loudly.

Old structure not ancient, summarily clean. Not equipped and inclined to the needs of the customer, after having reported the presence of a celiac for breakfast, which we paid, we were not provided with any product. Discriminant. Breakfast room not very accessible, only 4 seats, and the others were standing or outside in the corridor. Breakfast products only packaged or classic pre-cooked croissants. No typical products. No yogurt or alternative milk (soya, oat, etc.). No biscuits or fruit (4 pears). Correct definition, Hostel. Therefore high price. Zero quality. Parking space (4 at most) but not very accessible. In the room no soaps for 3 people, small tablecloths not present. Bed with very worn spring mattresses. In the bathroom no hanger (tablecloth to place on the toilet). Toilet paper already used. No cleaning seals. All not very practical for what you pay. Floor with creaky boards (room 204). The rooms are not soundproofed and noisy. Close to the center, but around we saw other cheaper and better structures. So, to avoid. Bad impression with my family after what I spent.

Property located just a few meters from the city walls; seemingly nice rooms but decidedly noisy, with creaking everywhere, including windows overlooking a busy street at all hours. The beds are uncomfortable and the housekeeping is lacking. The blinds rattle because there's no hook on the outside wall to secure them once they're open. The air conditioning, a small portable one, isn't very cooling and is noisy. Parking is limited and only accommodates small-to-medium sized cars. The breakfast room is tiny, seating four inside and three outside. All the products are pre-packaged. The lady at reception is kind but not very talkative. Poor value for money.

1) The free parking lot is small and you can only park if it hasn't been occupied by other guests of the property (the property has 9 rooms but the parking lot holds 6 cars at most) and you enter through a gate so narrow that an Opel Agile can barely fit through 2) it is true that there is a Smart TV in the room but the channels don't work and the only usable app is Netflix and ONLY if you have your own account 3) the beds are extremely uncomfortable with old spring mattresses (totally ruined with the springs that dig into your back) and old-fashioned spring bed bases, which also have springs, with the result that you sink in (my 10-year-old son called them quicksand) 4) they talk about renovated rooms but the walls have swollen plaster, the entrance door to the room once closed leaves a gap of half a centimeter from the frame and the bidet has hot and cold water reversed 5) the breakfast (obviously do-it-yourself) consists of ALL packaged products of low-brand (except for the slices Mulino Bianco biscuits) with pre-opened jams, juices, and milk in the fridge, and unspecified coffee capsules. Furthermore, the breakfast table only seats 4, and considering the property can accommodate 18 to 27 guests, you can imagine how comfortable breakfast would be. Luckily, there's an excellent pastry shop just a few meters away. 6) In the bathroom, there was liquid hand soap (started and probably refilled, given that the bottle was worn out) and five 10ml soap samples. A terrible experience. I'm not one to travel to 5-star hotels, but good heavens, this is bordering on decency (considering a used handkerchief under the bed and a hole in the door leading to another room, carpet with paper), so I wonder where the positive reviews come from. The only good thing is that it's located a few hundred meters from the beautiful walls of Lucca...

We had a great time, very clean rooms, very kind staff, perfect breakfast with free parking, room with bathroom...even if the window is on the street we had no problems, maybe the mattresses could be reviewed

Ho soggiornato con il mio fidanzato la scorsa settimana. La stanza è carina, pulita e il letto abbastanza comodo (l’unica nota dolente è il fatto che il letto matrimoniale fossero in realtà due letti singoli uniti ma tutto sommato il letto era comodo quindi accettabile) Colazione con prodotti confezionati ma con tutto il necessario per fare colazione! La nota più dolente? La signora delle colazioni/pulizie. Ero a fare colazione con il mio fidanzato. Appena ci siamo seduti per fare colazione e due chiacchiere, è entrata la figlia della signora assieme al figlio. Che per carità, non c’è niente di male a passare a salutare, lavoro in un bar e spesso e volentieri i miei cari passano a salutarmi. Il problema è che non è stato solo un saluto. Si sono messe a sbraitare per tutti i 20 minuti in cui abbiamo fatto colazione parlando dei loro problemi senza un minuto di tregua. Non ho potuto far altro che starmene zitta a sentire urlare loro per la bocciatura del nipote della signora. Sinceramente questo non è accettabile. Se soggiorno in un posto, lo faccio perché voglio stare tranquilla e non trovo giusto subire urla e problemi personali di chi lavora. Io quando vado a lavoro non porto i miei problemi sul posto di lavoro. E da cliente non trovo giusto aver sentito urla e discorsi personali. Inoltre la figlia di questa signora si è messa a fumare la Iqos mentre noi facevamo colazione e c’era puzza per tutta la stanza. Inaccettabile.