Bubble Hall Hotel

The room has a dry and wet separation, which is very nice. The room also provides hair bands, which is very friendly to girls 🤝. It really saved my emergency. On the way to the hotel that day, I didn't know where the rubber band fell. I thought it was too late to go to the hotel and buy one the next day. Then I saw the hair band when I was washing up at night. I was so sleepy that someone gave me a pillow, so I have to praise this point. It's great 😄. The hotel room is also very clean.

Service: Staff training is extremely poor, there are problems with work connection, the explanation to customers is not in place, and the service attitude of the female manager needs to be improved. The room we booked includes bath fees. The front desk on the first day told us that the bath fees are 18 hours. On the second day, I asked the front desk whether I could go out in the morning and come back at noon to continue using the bath fees that have not yet arrived. The reply was yes, I could temporarily save the hand card at the front desk and settle the child's bath fees, and come back to show the room card. As a result, when I came back at noon, a new wave of front desk staff was replaced. I gave the room card to the front desk and gave us the hand card. We went to open the cabinet door and found that it could not be opened. The waiter girl and brother also helped to try, but it could not be opened. I went back to the front desk again, and the front desk replied that we could not enter again after the bath fees were settled; what's even funnier is that the female manager at the front desk directly settled our room. Then I can only ask to open the room, and my luggage is still there. I think there is either a problem with the rules set by the management. The child settled first, and everyone's bath fees were settled together? Is this a group of good friends who must go in and out together? Either there is a problem with the handover of employees, and the previous front desk did not communicate clearly with the next front desk about the temporary storage of cards. In addition, this female manager is a relative of the hotel. The customer is obviously unhappy. Generally, the manager will appease her, even if she finds a reason to say sorry, our business has not been connected well. As a result, she said, we can restore the room for you. When checking out, I said to the intercom that I could not enter the room just now and I could clean it up. You should say that the guest just checked out and you can enter the room to clean it up. The service training is really a mess. And I especially want to ask the hotel manager, do you recruit people based on their faces? They all have to be thin, put on heavy makeup, and have long nails. There is no business training. The waiter is probably the busiest, but her attitude is much better than that of the front desk girl, and the front desk girl's willingness to work is much better than that of the front desk manager. To be honest, I think the waiter looks like a working person, but others look like energetic girls and energetic boys to me. They are as thin as a stick. I doubt that they can't even carry my luggage, so how can they serve customers. Facilities: I am not usually so picky. Since I am taking care of an elder and a child, I am really dissatisfied with this. Let me comment. The room light and exhaust fan switches are reversed. The reserved space for the toilet door is very small, and people have to wipe the door to enter the toilet. Even if you install the right-hand pull door as a left-hand pull door, it is very inconvenient for me to hold the child to enter the toilet. The toothbrush provided in the room sheds hair. The toothbrush in the shower area is OK. The tables in the lobby and the side hall on the first floor are only considered artistic? The purchasing staff can take a look for themselves. The T-shaped structure under the table is not stable at all. The whole wall of the side hall is bearbrick, and it is placed in the hollow glass. I am really not afraid that some naughty child will kick it. Children are supposed to be a large customer group in hot spring hotels, so please consider safety more. The elevator cannot go from the third floor to the second floor. I have to pull the child up the stairs from the first floor to the second floor to have breakfast. Can't you install a gate? For breakfast, you can add juice and some light vegetarian dishes or grains. If you are willing to spend money on facilities, please improve the food. No one is guarding the separate juice and beverage stall in the morning. Hygiene: The hygiene of the children's pool is not up to standard. You can feel the smooth texture of the water that has not been changed, and you can see floating bugs. The temperature of the children's pool is probably not as high as that of the adult pool. The next day, I saw that the slippers in the cabinet were not changed. I don't know when the slippers were disinfected. It seems that the owner of the hotel is a single male who likes Internet celebrities and studied abroad. The Internet celebrity thunderstorm pool is quite special, and the decoration style is quite uniform. The fancy chairs in the bathing place are like glass. They are old and heavy and slippery. Few people are really willing to use them. Salvatore Ferragamo is selected for room toiletries, and Stanland is used for bathing. I originally thought that the budgets were different for the two brands, but the hotel set various card rules, and there was no trustworthy high-powered manager to guard the place. I guess it is probably because the guest rooms and bathing areas are managed separately, and they are afraid of giving too much? The front desk wants to attract people with pretty girls, mainly straight men, but how can straight men afford to spend money? Providing quality service is what customers care about most. The hotel has a good location, and the hardware facilities show that people are willing to spend money. They also give away desserts. They want to create an online celebrity store first. Yes, it attracted me. I thought I could coax my children to play in the pool after strolling back to the house. But whether online celebrity stores can keep repeat customers, the suggestions are also more pragmatic. I don’t know the local situation in Luoyang, but many places across the country have formed consumption downgrades, and shopping malls have transformed into parent-child amusement places. I personally think that hot spring hotels should focus on parent-child services, and the consumption power is: children> women> elders> men. Boss, don’t just discuss it with your buddies. Even the fathers of children are not very careful. Please ask a few mothers of children of different ages to refer to it, and consider practicality, children’s comfort, convenience, and people-oriented to improve service quality and attitude.

This hotel is really great! The room is clean and comfortable, and the location is great, right next to Luoyi Ancient City, which is very convenient for visiting attractions. The staff is very enthusiastic and responsive. I had a lot of fun with the Bubble Hall package, which is very cost-effective and highly recommended!

The room is very spacious and bright Environment: Very close to the scenic spot, three minutes walk to Yingtianmen Facilities: Comfortable bedding Sanitation: Clean and tidy Service: Very comfortable service, front desk service is also very good, it is a good place to stay when traveling

The room decoration smells very bad, the air conditioner is also very noisy, and when I first moved in, there was black stuff on the toilet seat that I couldn't wipe off with paper.