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Verified reviews
Location4.4
Amenities4.2
Service4.6
Cleanliness4.4
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All reviews(408)
Positive reviews(389)
Reviews with photos/video(90)
Delicious breakfast(35)
Convenient parking(25)
Great value for money(24)
Friendly front desk staff(23)
Easy to get around(11)
Stayed multiple times(8)
Strange smell in room(5)
Close to metro(4)
Negative reviews(19)
Guest User
Business Single Room B
Stayed in Sep 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Bathroom was excellent, big shower and big bathtub. Bed was comfortable. Room was stocked with water, tea bags, toothbrushes etc. A very pleasant stay, thank you =)
M.UMER Majeed
Business Standard RoomA
Stayed in Apr 2023
Solo travellers
2 review
3.7/5
Posted on May 10, 2023
It was good to stay with them. Staff was good and it was clean. But unfortuantly tourist points are little far from the hotel. Rest it is good place to stay.
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. The hotel is in Luoyang Jian. The West District is an industrial zone, close to China YTO and CITIC Heavy Industries. Although it is far from the scenic spots, travel, parking, subways, and buses are very convenient. It provides value-for-money services to our guests, which is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Luchimiao
Standard Room
Stayed in Oct 2024
Family
31 review
4.6/5
Great
Posted on Nov 20, 2024
The room facilities are very old, but clean.
The bedding and pillows are very comfortable and white.
The bathroom towels and bath towels are very old and should be replaced.
The free breakfast was light and tasty, very homely.
The healthy local chicken hotpot purchased for dinner was large in quantity and delicious.
The services at the front desk and restaurant are superb 👍🏻.
Original TextTranslated by Google
Guest User
Standard Room
Stayed in Feb 2025
Couples
1 review
4.5/5
Great
Posted on Mar 24, 2025
The room facilities are a bit old, some sockets are exposed, which poses a safety hazard, and the corridor safety door cannot be opened. Hope it will be rectified soon.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad stay experience you have experienced. We have recorded all your feedback on outdated room facilities, potential safety hazards of exposed wiring and faulty security doors, and we attach great importance to them. A professional team has been arranged to formulate a rectification plan. The exposed wiring of the sockets will be re-planned and the safety doors will be inspected immediately. We always put the safety and comfort of our guests first and will conduct a comprehensive inspection of other rooms later. We apologize again and look forward to your visit next time to test our improvements.
Guest User
Standard Room
Stayed in Jan 2025
Family
20 review
4.2/5
Very Good
Posted on Feb 12, 2025
The service was very good, the front desk responded and resolved the issue quickly, but the facilities need to be improved.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your valuable comments on the hotel. The hotel has always treasured it. Your encouragement has illuminated the direction for us to move forward. We will continue to work hard to give you more memories and companionship about the Oriental Hotel in your days. Once again, I wish you a happy life and smooth work!
Guest User
Family Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Old hotel, new life. The room is clean and tidy, the service attitude is humble, actively find their own shortcomings, consider the guests, and upgrade customer service. Excellent value for money.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Dongfang Hotel as your stop in Luoyang. Thank you very much for taking time out of your busy schedule to leave a review. I feel honored to see your review. In order to give you a more comfortable experience, the room is equipped with pure water, 24-hour hot water, high-speed WiFi, buffet breakfast, free parking, and more considerately, each room can also clean shirts for free ~ so many value-added services. , you will definitely feel that it is worth your money. We will work harder in the future and look forward to giving you a better and more wonderful stay experience. We sincerely look forward to your visit again!
Guest User
Business Standard RoomA
Stayed in Jan 2025
Business travellers
7 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The room was very clean, the glass and mirror were spotless, and the rich breakfast was a good choice.
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Guest User
Standard Room
Stayed in Feb 2025
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 22, 2025
Very good service, the front desk basically responds to requests
Original TextTranslated by Google
Guest User
Business Standard Room B
Stayed in Mar 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The front desk upgraded the room, which was great, and the breakfast environment was absolutely amazing. It was brighter than the other newly opened one, and the breakfast was a world of difference.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Dongfang Hotel as your stop when visiting Luoyang. Thank you very much for taking time out of your busy schedule to leave a review. I feel honored to see your review. In order to give you a more comfortable experience, the room is equipped with pure water, 24-hour hot water, high-speed WiFi, buffet breakfast, free parking lot, and more considerately, each room can also clean shirts for free ~ so many value-added services. , you will definitely feel that it is worth your money. We will work harder in the future and look forward to giving you a better and more wonderful stay experience. We sincerely look forward to your visit again!
Guest User
Family Room
Stayed in Mar 2024
Family
1 review
2.2/5
Posted on Apr 6, 2024
The layout and furniture of the room are really old. It feels like the facilities are 20 years old. The walls and carpets are very dirty. There is a musty smell when you enter the room. The bathroom is leaking. The room is next to the road and the traffic is very noisy. The front desk service attitude is average. After I pointed out that the room was noisy, there was no response. I asked the guests to bear it and said it would be fine after 12 o'clock.
Original TextTranslated by Google
Response from Property: Dear guests, booking this hotel in advance will enjoy a great discount, and we will arrange the most comfortable accommodation for you. Thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Safety, hygiene, and warm service are always the important service concepts of Oriental.
Guest User
Standard Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The hotel service is very good. The room is clean and tidy. Snacks are also given
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Dongfang Hotel as your post station for your visit in Luoyang. Thank you very much for taking the time to comment in your busy schedule. We are honored to see your comments. In order to give you a more comfortable experience, the room is equipped with purified water, 24-hour hot water, high-speed WiFi, buffet breakfast, free parking, and even more considerately, each room can also wash shirts for free~ So many value-added services will definitely make you feel that the money is worth it. We will work harder in the future and look forward to giving you a better and more wonderful stay experience. We sincerely look forward to your visit again!
Guest User
Standard Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
I have stayed at this hotel many times. The service is warm and the rooms are clean and convenient. The parking is convenient and the facilities are complete. I will come back next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing Dongfang Hotel. Your affirmation is the motivation for our efforts.
Guest User
Standard Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The price/performance ratio is very, very high! The toilet is very clean, the air conditioner is powerful, and the sanitary conditions are very good! The service attitude is also very good and the breakfast is very generous!
Original TextTranslated by Google
Response from Property: Thank you for choosing Dongfang Hotel, your affirmation is the motivation for us to work hard!
Guest User
Standard Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Quite satisfied, the service is also very attentive~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Dongfang Hotel as your stop when visiting Luoyang. Thank you very much for taking time out of your busy schedule to leave a review. I feel honored to see your review. In order to give you a more comfortable experience, the room is equipped with pure water, 24-hour hot water, high-speed WiFi, buffet breakfast, free parking lot, and more considerately, each room can also clean shirts for free ~ so many value-added services. , you will definitely feel that it is worth your money. We will work harder in the future and look forward to giving you a better and more wonderful stay experience. We sincerely look forward to your visit again!
Guest User
Standard Room
Stayed in Jul 2024
Couples
4 review
1.2/5
Posted on Aug 31, 2024
The hotel was awful. Dirty and smelly of cigarettes rooms and entire floors. Local breakfasts, but not tasty. Every day the same. On the first day there was coffee, but on the second and third day there was none. Although the hotel is cheap, it is still too expensive for such conditions
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住東方賓館,也非常抱歉沒有給您滿意的入住體驗,東方賓館一直致力於為賓客帶了舒適的安心的入住體驗,酒店價格經濟型,提供中式營養早餐,如果您有特殊需求,可以致電前台,對房間有不滿意的地方,也可以和前台溝通,我們隨時為賓客服務,歡迎您下次再來洛陽,入住酒店,我們一定給您滿意的體驗。