temple street, Al-Sahaby Street, Luxor City, Luxor, Luxor Governorate, 99999, EgyptView Hotel Details
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Nefertiti Hotel Luxor Guest Reviews
4/5
Very Good
131 review
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Verified reviews
Location4.1
Amenities3.7
Service4.3
Cleanliness4.0
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All reviews(131)
Positive reviews(26)
Reviews with photos/video(10)
Great location(10)
Awesome stay(7)
Loved the view(7)
Friendly owner(7)
Tasty restaurant(6)
Negative reviews(5)
Chloe Cheung_24
Twin Room
Stayed in Nov 2024
Travel with friends
4 review
1.5/5
Posted on Dec 26, 2024
Upon our arrival, the receptionists informed us that their system had gone wrong and that they could not provide us a room at their hotel. Despite we had our bookings made months ago and had high hopes on enjoying their rooftop, we were at first fine with their immediate arrangements of getting us a new hotel room nearby (a two-minute walk from Nefertiti). They also emphasised that the new hotel was a “more expensive” one but it was all on them as a compensation.
The receptionist walked us to the new hotel “Emilio” which appeared to be shabby and gloomy. Check-in was smooth and the receptionist from Nefertiti was helpful. Yet, staff at Emilio looked uninterested in their guests, no greetings, just stares. Our room was old AND DIRTY. The only amenities were three pieces soaps (for 2 guests), nothing else. When we tried to ask for a hairdryer, one hotel staff could not speak English and after some waiting, another staff told us all hairdryers were lent to guests who had slept… we thought we were staying in a terrible motel.
True that Nefertiti had nothing much to do with the poor service and environment in Emilio and they have tried to fit us into a shelter anyway.
BUT! What frustrated us was that the so-called “more expensive” hotel room was of such low quality. Out of curiosity, we tried to search on Emilio. It had only a 3/5 rating!!! (Nefertiti currently has 4.3/5, which was why we chose it) I believe any traveller would know the difference between a 3 and 4.3 rating hotel! And I also believe before putting us into Emilio, Nefertiti would not have no clue about what hotel they were ditching their guests in… Not to mention their rooms were always weirdly sold out in all seasons, which I was sure their were plenty of empty rooms available at that moment as all unused guest rooms had their doors open (as if they were not intended to let guests make a booking), so there was no way we could check on the price. To be honest, we sort of felt cheated.
As a consumer who had already paid, I did not care if the compensation room was “more expensive”. What mattered was to stay at an accommodation we opted for our journey or in any case, to have a replacement with similar quality (unless Nefertiti agrees they are as awful as Emilio).
The next morning when we returned to Nefertiti for complementary breakfast, no one followed up on our case. I suppose if we got to stay with Nefertiti, it would be a better night but now - a true disappointment to both the hotels.
Too frustrated that we only took pictures of the dirty linen…
veronica mak
Triple Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 15, 2024
There are a few things of the Nefertiti Hotel: 1. Excellent location (Luxor temple and museum is within working distance; a shopping street located just behind the hotel, with reasonable (bargained) price; supermarket round the corner with super delicious mango in summer); 2. Good buffet breakfast with plenty of fruit; 3. creative room service (with lovely shaped towels which surprised us every day).
Milana
Twin Room
Stayed in Jul 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Wery nice hotel in the center of the city.
Lucinda
Triple Room
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 8, 2024
It was a good hotel. The room was clean and the bed was comfortable
Guest User
Twin Room
Stayed in Mar 2023
Couples
2 review
5.0/5
Outstanding
Posted on Apr 3, 2023
Excellent service and location, just in front of Luxor temple, plus the food in the terrace it's the best 👌
Guest User
Twin Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The food at the rooftop restaurant was delicious!
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Guest User
Double Room
Stayed in Jan 2025
Family
7 review
2.5/5
Posted on Feb 8, 2025
The surrounding environment is hard to describe. Maybe there are only a few hotels near the Nile in Luxor! It feels like a homestay. But the price is really cheap. Maybe I am a little hypocritical. There are still many white people in the hotel, including Chinese. The point is that the toilet leaked all night, the room door can be opened from the outside without locking it, and a piece of the bed board fell off when I got up! I was too lazy to take pictures. There are no other problems.
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Guest User
Double Room
Stayed in Jul 2024
Couples
4 review
4.2/5
Very Good
Posted on Aug 6, 2024
The hotel is not new, but it is really clean and the staff is very friendly. The rooftop restaurant is pretty good. I tried the grilled camel meat.
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Jarvan Han
Twin Room
Stayed in Apr 2024
Travel with friends
6 review
3.5/5
Posted on May 27, 2024
The location is good, right next to the Luxor Temple. It takes 10 minutes to walk to the Luxor Temple. It's also close to the Nile River. You can watch the sunset over the Nile River from the rooftop restaurant. The sunset plus the temple is a great view. It's just downstairs. Local market, very suitable for city walk
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Xianbennuoqianshui
Twin Room
Stayed in Jul 2024
Other
17 review
4.2/5
Very Good
Posted on Oct 19, 2024
The atmosphere is very good, and all the waiters are very nice. I came back from outside and felt safe the moment I came in. The room was quite quiet and comfortable. There is a small refrigerator to keep drinks cool. The location is also good. Luxor is not big, and it feels more convenient to live in the east.
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Leizekeneixianyujuluo
Triple Room
Stayed in Jan 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Very cost-effective, the restaurant's meals are delicious and affordable
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Guest User
Twin Room
Stayed in Oct 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Dec 31, 2024
The location was good and the service was satisfactory!
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森岡慶武
Double Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The only disappointment was the weak WiFi. Everything else was great👍
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CHAN SOO
Double Room
Stayed in Feb 2024
Family
16 review
4.0/5
Very Good
Posted on Apr 19, 2024
It's adjacent to the market, a 5-minute walk from Luxor Temple, and the sunset view from the rooftop restaurant is great. The facilities are old and there is no elevator, but the remaining advantages make up for this disadvantage.
There are a variety of breakfast menus. You can eat while looking at the Nile River view.
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Anonymous User
Family Room
Stayed in Jan 2024
Travel with friends
11 review
1.0/5
Posted on Feb 24, 2024
The hotel facilities are dirty and poor. It is not recommended to stay here. You can choose the nearby Luxor Hotel, which is much better than this one.