"A warm welcoming with great service taking care of our bags. The hotel was very modern and clean, any queries or needs we had were taken care of by the staff in a prompt and positive manner."

"I am enjoyed staying at this hotel. I checked in at nood and i have to check out at night, so i ask to the hotel staff to give me dinner instead of my breakfast and the did it so well. Overall good"

"The location is fantastic, very close to Luxor Temple and the pier. The off-season price was also very affordable. The view from the Nile-view room was absolutely stunning; you just open the window and the balcony directly faces the Nile. The facilities are excellent."

"I was amazed when I arrived at the hotel. The garden outside is incredibly beautiful and looks perfect for a wedding. Beyond the garden, there's also an outdoor pool. The lobby is very spacious, and the staff are all very friendly. The breakfast buffet was the best we've had these past few days – with so many choices! The only minor drawback is that the bathtub in the bathroom is a bit old, but overall, I think it's still quite good."

"I suddenly felt compelled to write a review here in Hurghada. Checking into a new hotel yesterday, the housekeeping staff knocked on our door and warmly asked if we needed anything. This reminded me of Mr. Saleh, the housekeeper at a Luxor hotel, who made me feel completely at home. Since I love towel animals, I left a note and a tip asking if he could fold a crocodile for me. After a day out, I returned to find a huge elephant on the bed! And a cute doll sitting next to it 🪆, which made me incredibly happy. Mr. Saleh probably saw the Jellycat elephant on my bed and folded a similar one based on my preference☺️. The next day, he folded a crocodile 🐊 and a monkey 🐒 hanging from the light. Returning in the evening, it was another surprise! Walking into the bathroom, there was a small fresh flower 🌸 in a cup, instantly brightening my mood, and all my fatigue vanished. On the morning of check-out, I received another swan 🦢. During our stay, he promptly replenished our toiletries and kept the room spotless. If you choose to stay here, Saleh will undoubtedly provide you with the best service. That morning, after a long drive without eating anything, all I wanted was to check in quickly. However, I waited for over half an hour for check-in with no progress. The Trip.com customer service was very responsive and helped us resolve the issue immediately. Thank you to the curly-haired lady at the front desk who upgraded our room. I love the papyrus paintings in the room; they are exquisite and not easily found or bought in tourist areas. The room facilities are excellent and well-designed. In a limited space, everything you need is there. I could comfortably sit in front of the mirror to do my makeup and sit on the sofa to eat hotel food. The wet and dry separation in the bathroom is well done, and the lighting is good. I especially like that I can choose to turn off individual lights instead of just one master switch. However, other service staff we encountered at the hotel were quite cold. When asking for our room number at breakfast, their expressions were indifferent. Walking into the restaurant, the staff were very cold. One lady, not wanting us to sit at an un-set table, suggested we sit at a table she designated with cutlery. We still sat where we chose, and she showed impatience. For the next few days, she would just glance at us expressionless and walk away. When there was no cutlery on the table, I had to find someone to set it for me; so many staff in the restaurant saw me standing there with a need but wouldn't actively set the table. The managers in suits only asked European and American guests if they needed anything. During our four-day, three-night stay, not once did they speak to us. The front desk staff on the day of check-out were also very cold, only saying 'finished, bye bye' to me. At the other hotels we stayed at in Egypt, the staff were all very friendly, making us feel welcome and happy. So, I believe that no matter how good the hotel facilities and cleanliness are, mutual respect between people is more important. Therefore, I want to thank Mr. Saleh again and hope he encounters more appreciative guests. BTW, housekeeping staff are very busy every day, and extra requests increase their workload. A proper tip is a form of appreciation for them ❤️"

"When we checked in, a lady named Abeer, who was incredibly nice, made us feel so welcome. It was a stark contrast to the dirty and chaotic environment outside the hotel. She arranged a free extra bed and breakfast for our child, and knowing we had a late flight the next evening, she even offered a complimentary late check-out. We are incredibly grateful to her! The concierge also offered free currency exchange. The hotel's welcome drink was very refreshing and instantly cooled us down after returning from the temple."

"I recommend to put the request to get a new renovation room, it’s will perfectly like the photo. The hotel located in the city center and right next to the Nile, there are KFC close by. I don’t recommend to try the Chinese restaurant in the hotel There actin chinese they don’t know how to do fried rice I guess turn out very bad. But the Italian was so good in my option. Trust me I am the Asian!"

"This hotel is absolutely stunning; the photos don't do it justice. The lawn is dotted with meticulously trimmed African-style trees, and at night, you can stargaze. The temperature is pleasant, and there are hardly any mosquitoes; each room even has a mosquito repellent lamp outside. There's a wonderful sense of tranquil spaciousness. The rooms are clean, comfortable, and beautifully decorated, offering great value for money. Right next to the Nile River, you can see the Valley of the Kings on the opposite bank, and the infinity pool by the Nile is absolutely breathtaking! We didn't book all-inclusive, so breakfast wasn't included, and dining out was a bit inconvenient. Getting a taxi in Luxor is a real hassle, so we often went hungry in the mornings. I'd recommend buying some food the day before or booking breakfast. However, on one occasion, we were stopped and checked for outside food when entering the hotel, which I didn't quite understand or appreciate. Most of the staff were friendly, and they didn't fuss about our late check-out on the last day. We only had one slightly negative experience: we tried to book the hotel's felucca, and the staff told us to come back at 6:10 PM to see if it could sail, or switch to an electric boat if not. When we went to the front desk after 6 PM, there was a different person who told us we had missed the window, as felucca bookings were from 6 PM to 7 PM, and if we missed it, we'd have to book for the next day. I found this confusing and felt like they were passing the buck and unwilling to help."

"The hotel is located in a small alley, not far from the main street, making shopping and dining convenient. However, there's a loud loudspeaker playing scriptures at 4 AM nearby. The suite is large with two rooms, two bathrooms, and a kitchen. The rooms are clean and tidy. The host is very welcoming."