The hotel adopts the design concept of "Qingcheng Post-house", which perfectly integrates the western Sichuan culture with the elegant and leisurely life. It brings you a pleasant and comfortable stay experience. You can feel the perfect life in the warm and comfortable guest room, or enjoy the delicious food in fashionable and elegant restaurants. Also it is a good choice to feel the Taoist culture in the Qingcheng Springs, or relax yourself in the chic and comfortable swimming pool. Steigenberger Chengdu is the ideal choice for you to enjoy the family life or hold various banquets and conferences.
"We were a group of 8 adults and 1 child, and we booked a package for a three-day, two-night stay. The hotel is excellent; the lobby's high ceilings and overall ambiance are definitely five-star quality. It's truly a great alternative to Songpin (it's right across from Songpin and shares the same lake view). The elevator access to the rooms requires a key card, which is a nice and secure feature. The rooms are very spacious, and it seems all of them have balconies. There's a mini clothes rack on the balcony, and with the sun coming out around 6 AM in summer, the view is beautiful!
The hotel's hot spring can get a bit dirty when it's crowded, but the men's swim trunks sold at the registration desk are reasonably priced. For other things, you can order takeout.
The package included an amusement park (similar to Happy Valley), a water park, and a snow park, all about 700 meters from the hotel – just an 8-10 minute walk. All three attractions are great fun! There are some height restrictions for children, so it's best if your child is at least 1.3 meters tall to enjoy most of them. If you were to buy tickets separately, it would be very expensive, so the package is definitely worth it! There's also a large shopping mall near the hotel where you can find places to eat.
Finally, I want to specially commend the hotel staff who assisted our family, ranging from a 67-year-old elder to a 7-year-old child:
**Xiao Xiao from the Guest Services Center:** Professional, dedicated, and promptly resolved our issues. She didn't intrude on guests but was always there to help when needed, which was excellent!
**Concierge Department - Xie Yuhang:** This young man was very observant. He saw our abundance of luggage and immediately helped us load it onto a cart. After check-in, he even helped us take it to our room and was very polite throughout. It's clear that the hotel's concierge service training is top-notch!
**Front Desk staff who checked us in - Ming Hong (female) and Wan Xinyou (male):** They were thoughtful enough to arrange adjoining rooms for us, registered our activity tickets, and patiently answered all our questions (it was a busy day with a group check-in). It's precisely because of your professional, step-by-step service that our entire family, young and old, had a wonderful and comfortable stay. My parents and niece were still talking about returning to Steigenberger on their way back to Chengdu! We trust Steigenberger, we love Steigenberger, and Huazhu Group is indeed a great brand!"