Luxury Hotels in Huzhou

Environment: Very quiet, few people. Service: Attentive. Hygiene: Very good. Facilities: Loved them. Spent three days and two nights at the hotel, it's perfect for a family vacation. There's something for everyone: fish catching, board games, a bar, billiards, cycling, frisbee, and badminton! The restaurant food was good, but the pitaya (dragon fruit) foie gras should really be taken off the menu, it was quite unappetizing 👎

Our family's first summer trip – Naked Stables. Our little one rushed to Moganshan right after school, still in her uniform! Even though it was the rainy season, it had its own unique charm. **Environment:** Secluded and tranquil, with various standalone round houses or villas nestled in the valley. The landscape design ensures excellent privacy. There are also plenty of activities, making it a great place for a holiday! **Facilities:** The in-room amenities are all excellent, and the minibar is well-stocked. Even the chargeable snacks are delicious! On rainy days, it's perfect for enjoying tea and snacks in the room. However, the bathroom in the round house felt a bit small, and the shower facilities were located on the balcony, which was inconvenient to use on rainy evenings. My elderly parents had no choice but to use the bathtub, which was quite inconvenient. Later, we discovered the water heater wasn't working. The butler responded quickly, but it took an hour to fix the hardware, and still no hot water. The duty manager then proactively and very thoughtfully came to check on us and kindly moved us to another room where we could finally enjoy a comfortable hot shower. **Service:** The butler service contacted us by phone before check-in to pre-register our license plate, allowing for seamless entry without stopping. The hotel also offers a wide range of entertainment programs for both adults and children. Our child loved it, quietly enjoying handicraft activities and horseback riding. Our little girl especially adored it and rode for half an hour each day during our two-day stay. **Exquisite Naked Stables Souvenirs:** The cups are commemorative, and each room area is named after an animal. The various merchandise sold in the lobby is also very appealing and meaningful; we bought some to take home! **Restaurants:** There's an Italian Western restaurant and a Chinese restaurant, both with good food. The set menus at the Western restaurant were decent, and à la carte options weren't expensive.

I particularly loved the ESG concept of Banyan Tree. After much deliberation, I chose a day when the afterglow of the white dolphins was still present to come to Anji for some water fun. With both young and old in our group, and considering the kids' boisterous age and the elders' preference for quiet, we opted for a courtyard villa with a private hot spring. The night before check-in: A butler (Summer) called to confirm our arrival time the next day, specific arrangements for our group, and any special requests. She also proactively shared information about the hotel's dining and entertainment facilities, as well as recommended nearby attractions (a detail worth praising: travel time and operating hours were clearly marked). Check-in: We arrived at the hotel after 3 PM on the day of check-in. A staff member offered us cool towels and welcome tea, which indeed helped alleviate much of the summer heat. The green pastry also looked quite refreshing. As it was peak summer season and our booked villa was one of a back-to-back sequence, we waited for about 15 minutes. During the wait, a staff member offered us white tea to taste. Our group spent time outside the Lobby bar, where we could take in a panoramic view of the outdoor pool and the hotel's staggered architecture, with perfectly placed greenery. Our butler, Summer, and a concierge staff member drove us to our room in a buggy. The villa numbers in the villa area gave a sense of 'a journey unfolding, with a promising future.' We stayed in 2020, and the privacy was excellent. It was a one-bedroom, one-living room layout with a high ceiling, visually about 5 meters. Even during a thunder and lightning storm that night, there was only a very subtle sound inside the room, demonstrating the careful selection of soundproofing materials. The private hot spring was in the courtyard, constant temperature with massage jets. After a 'special forces' day of activities, sitting by the pool and massaging our legs was incredibly relaxing, so much so that we didn't even use the large bathtub in the bathroom. The first round of the mini-bar was complimentary and generally met the needs of a family, with milk for the kids, 'happy water' (soda) and beer for adults, and juices for health-conscious individuals. The hotel also thoughtfully provided a dehumidifier and air purifier on the first floor to address humidity and air quality. The two gentlemen in our group found it particularly convenient to step out into the courtyard for a smoke whenever they opened the door. There was turn-down service every night, which included stress-relief squishy toys for the children. If I had one minor suggestion, it would be more convenient to have another phone in the living room. Wi-Fi connection was easy, but the speed was average. The soft services at the hotel were excellent. Every staff member we encountered had a proactive service mindset, and when walking in the villa area, they would thoughtfully greet guests and offer directions. We went to the outdoor pool in the late afternoon, and it was truly beautiful. The children had a great time in the kids' pool, while the indoor pool was relatively neglected. Breakfast was at the Shang Fang Thai Restaurant. Every night, Summer would thoughtfully remind us of the dining times and peak hours to avoid crowds and enhance the dining experience. The outdoor area of the restaurant was particularly impressive, with water stations for dogs and a spot for practicing Ba Duan Jin (a type of Qigong). The indoor buffet stations were concentrated, with a rich variety. I particularly liked the pho, which had a light flavor. It's worth mentioning that the front and back of the restaurant worked seamlessly together; there were no food shortages even during peak hours, and the chefs were very willing to interact with guests and were friendly to children. The bedding was very comfortable, and towels, etc., felt brand new, having been updated in July, offering an excellent user experience. Men's and women's toiletries bags were separately equipped with razors, cotton pads, and shower caps, addressing everyone's differentiated needs. My husband really liked the scent of the shower gel and plans to look for the same one at home. The room's blackout curtains were very effective. Waking up in the morning and opening the curtains to enjoy the green view outside was truly wonderful – this must be the meaning of hard work, haha. On the second evening, small peacocks delivered a turn-down surprise. Opening the window revealed beauty (they were actually seeking shelter from the rain). Soon after, the staff escorted them back to their coop. Hehe, a testament to the staff's efficiency. My butler was still sending reminders for the next day after 10 PM every night, and then early in the morning around 8 AM, she sent comforting messages and inquired about a convenient time for room cleaning. These were actually her personal non-working hours, which speaks to the dedication of hotel staff. Thank you for your efforts. I hope this humble sharing can help everyone solidify their choices.

Naked Castle is a landmark in Moganshan, boasting a rich history from being a British summer retreat to a gathering place for celebrities during the Republic of China era. It's a prime example of the 'foreign-style' guesthouses in Moganshan. While many new luxury resorts have sprung up in the Jiangsu-Zhejiang-Shanghai region over the years, and the Naked series continues to evolve, Naked Castle's scenery is truly unparalleled. Perched atop a mountain, it offers breathtaking panoramic views of the Moganshan range, with its own private outdoor pool. The themed rooms inside the castle are incredibly unique, making you feel as if you've traveled back to medieval Europe, sharing a dwelling with a diverse group of people. My only minor complaint would be the somewhat understated presence of the staff. Many newer resorts have a more proactive and attentive service approach.

Room cleanliness: I requested a non-smoking room upon check-in, but the room smelled strongly of smoke. I asked to switch rooms, but could still detect the smoke odor. There were also visible stains on the carpet from previous guests. Outside the room, the property clearly lacked maintenance. Service: The staff were very accommodating and service was prompt. Other hotel facilities: The facilities did not meet the expectations for the price. It's priced like a 5-star hotel, but the facilities are more like a 3.5-star. After checking out, I saw many buses outside picking up people, suggesting it's primarily a tour group hotel. Overall, the experience was not worth the price. It felt more like a typical 400-500 yuan hotel.

I'm giving five stars based on Louis's excellent service and personal touch, but my actual stay was a mixed bag. Here's my honest experience: Pros: 1. The room design and ambiance were great; even with limited space, it felt cozy and modern. 2. Incredibly fast room service, and all staff (except the doorman) had excellent service attitudes. 3. The in-room dining service was very good, and the Chinese restaurant's food was delicious. Many of the cons are quite unacceptable for a higher-end hotel: 1. The shower and toilet areas had a very noticeable sewer or mildew smell, which was quite off-putting. 2. The water pressure in the shower was very low, not even meeting the standards of typical four or five-star hotels. 3. The bathroom door lock was broken, and I was locked inside for a long time, unable to get out. You can ask Louis for the video. 4. After being seated at the bar for half an hour, no server came to offer water. I mean, at what price point do you go to a bar and not even get basic service? This is outrageous. Not to mention, aside from group deals, there were only 4 cocktails on the menu, priced at 138 and 168 – higher than any luxury hotel I've ever stayed in. 5. The room's irregular design created many blind spots for cleaning. If you pull back the curtains and look between the sofa cushions, it's frankly appalling, and various irregular corners were left uncleaned. 6. Some design elements were not user-friendly: the bathroom towels were placed too far from the shower, there was a balcony but no chairs, and the restaurant had an Italian semi-automatic coffee machine that no one used. 7. The doorman was completely ineffective. On my first arrival late at night, there was no guidance, no car door opened, and sometimes he was simply nowhere to be found. You might as well just get rid of him. Shortcomings in management and hotel maintenance should not be blamed on the staff. I recommend a thorough rectification.