Luxury Hotels in Shanghai

Checked into the Fairmont Peace Hotel in Shanghai. For standard rooms, you check in on the first floor, but if you book a Fairmont Gold room, you can go straight to the 9th-floor executive lounge to check in, which is nice as you don't have to wait in line. The Gold Lounge afternoon tea was just so-so, and dinner was average; don't expect too much. The pool and gym are free for guests and were practically empty, which made for a really enjoyable experience. Breakfast was decent and satisfying. The minibar in the room charges 55 yuan for a can of Coke or a bottle of water... honestly, a can of Coke from the shop downstairs is only 3 yuan, isn't that a much better deal? The hotel's own historical museum was a pleasant surprise and worth a visit. Overall, it's an old-school hotel that really shines with its location and ambiance.

My family and I stayed here for the first time during Chinese New Year two years ago and were thoroughly impressed. It left such a lasting impression that MGM was our top choice again this summer! 🤩 The environment is lovely, and the service is exceptionally attentive 👍. The 62-square-meter room is incredibly spacious, offering unobstructed river views. Breakfast is clean, tidy, exquisite, and high-quality – I even got my fill of cantaloupe! 😝 The welcome dessert was delicious 😋, and the complimentary afternoon tea was also excellent. The happy hour in the evening was a bit simpler by comparison. Yesterday, because it was a busy weekend, the coffee I ordered was a bit slow, and it didn't have the hotel's logo, which was a minor disappointment. This morning, I specifically mentioned it, and the latte was beautifully made; I even ordered a second one, and it was still picture-perfect! 😘 The only downside is that the pillows are too soft and lack support. It felt like I was lying flat on the mattress, and I woke up with some discomfort in my neck and shoulders.

My weekend stay at the Bellagio Shanghai, operated by Suning, was a truly comfortable and relaxing urban getaway. The hotel's location and views are, of course, outstanding. Watching the Suzhou Creek and the Pudong skyline at night, all the quintessential Shanghai charm unfolded before my eyes. The hotel's aesthetic also really appealed to me; it doesn't chase flashy modernity, but instead has a timeless and understated classic feel that withstands the test of time. The room was very comfortable, especially the bedding, which was excellent, ensuring a great night's sleep. Even casual photos turned out beautifully – it's the kind of place that's pretty from any angle, without needing to deliberately find a good shot. This time, I particularly want to thank Penny. Over the years, I've stayed in many hotels, and once the hardware reaches a certain standard, it's truly the people who make the difference. Penny left me with an impression that can be summarized in two phrases: meticulous attention to detail and thorough consideration. Before and after check-in, she proactively sought to understand our preferences and needs. Many things didn't require repeated explanations; she had already thought of them in advance. What's remarkable is that this attentiveness never felt forced; she had excellent discretion, making the entire weekend feel very relaxed. One small incident, in particular, is worth mentioning. Even after her shift, Penny continued to help coordinate and arrange things for us, and she specifically clarified our personal preferences one by one. Guests may not always realize how much internal communication is involved, but the seamless experience she delivered speaks volumes about her dedication and professionalism. Good service is never just about enthusiastic words; it's about anticipating what the guest hasn't thought of, and having already arranged what the guest has thought of. Penny excelled in this regard. It was a weekend without a tight itinerary or any special plans – just enjoying the views, getting good sleep, and leisurely passing time at the hotel. Ironically, this was one of the most enjoyable and relaxing breaks I've had recently. The hardware, views, and ambiance of the Bellagio Shanghai are all worth a return visit, but what truly makes someone choose a hotel again are often these small details in the service. Thank you, Penny, for your care. I will definitely choose this hotel again and hope to see you next time.

We were looking for a hotel for three nights where we could simply relax and recharge after a few busy weeks of travelling through different destinations. We chose the Kimpton mainly because of the beautiful views and the swimming pool, and we were really looking forward to a few quiet and relaxing days. Upon arrival, we were warmly welcomed and informed that, unfortunately, the swimming pool would be closed for the following three days due to the typhoon. This was obviously disappointing, but completely understandable and, of course, something beyond the hotel’s control. Luckily, we were able to enjoy the pool on our first day. Our first night, we were woken up quite early by music from the street, so we asked if it would be possible to move to a room on the other side of the hotel. This was arranged without any problem. Unfortunately, the second night brought another unexpected issue. The sound of the heavy rain outside was extremely loud in our room (555) — almost like listening to muffled fireworks. At around 4:30 AM, I contacted the front desk, and someone from the hotel even came up to listen to the noise themselves. They immediately started looking for a solution and offered me the opportunity to check another room on the 7th floor, where it was thankfully much quieter. Since I didn’t want to wake the children in the middle of the night, I decided to stay in our room and move the following day which resulted in no sleep at all. The new room was fortunately very quiet, and we were finally able to get a good night’s sleep on our last day. To be completely honest, this was quite a disappointment compared with the relaxing experience we had hoped for. However, the excellent service and the way the team immediately listened, took the problem seriously and actively looked for solutions made a huge difference. That is ultimately why we still give Kimpton 5/5. We would definitely like to give Kimpton a second chance next year, as we really liked the hotel and the service. Hopefully, next time we’ll get the peaceful and relaxing experience we originally had in mind!

This stay was absolutely perfect, a solid five stars! The hotel's location is fantastic, making it super convenient for shopping. The room was spotless, not a hint of any unpleasant smells, and the bedding was incredibly soft and comfortable – perfect for resting after a day of shopping with friends. The common areas were also impeccably clean and beautifully maintained. Bonnie at the front desk was incredibly efficient during check-in and was consistently gentle and patient. She went above and beyond, proactively offering tips on exploring the area and navigating transportation. She answered all our questions thoroughly, demonstrating both professionalism and a thoughtful approach. In fact, all the staff were exceptionally warm and attentive, truly deserving of a five-star rating. I'll definitely be staying here again on my next trip to Shanghai!

An interesting hotel that I visited purely out of curiosity. There's an observation deck on the 14th underground floor where you can see the lake, waterfalls, and mines. Right next to the hotel is the Shimao Wonderland theme park, and the attractions there are really great for testing your courage. In the evening, there's a light and shadow show, telling ancient stories amidst dazzling lights – truly unique and beautiful. The Chinese restaurant at the hotel is delicious, and the water curtain show in the lobby is also quite unique. The rooms are spacious and very clean, with a blend of old money and modern decor. They feature smart curtains and smart sanitary facilities.

The staff across all departments were fantastic: the front desk lady proactively showed us to our room, the pool staff offered towels and bottled water and directed us to the hot tub, and the doorman, SPA therapist, gym receptionist, and restaurant servers were all enthusiastic, prompt, and attentive. Staying at The Peninsula Shanghai again truly felt like a home away from home.

I made a last-minute decision to stay at this hotel, and the staff were incredibly welcoming. They personally escorted me to my room, explaining all the features and amenities, and even highlighted the hotel's special services. The room offered a direct view of the Lujiazui 'Three-Piece Suit' skyline, including the Bund and the Oriental Pearl Tower – the entire panorama was right before my eyes. Although the hotel has been around for a while, it's still very well-maintained. The breakfast selection was extensive. Overall, it was a very pleasant stay.

My stay at The Middle House Shanghai was absolutely fantastic! The location is superb, right in the heart of Jing'an, making it super convenient for getting around and shopping. The room quality was top-notch – clean, quiet, and thoughtfully detailed. A special shout-out to the front desk team, Emma, Hedy, and Herry. They were incredibly warm and professional throughout. Check-in was efficient, and they were quick to respond to any requests, always helpful yet discreet. Their attentive service made my entire Shanghai trip even more pleasant. I'll definitely prioritize staying here again next time I'm in Shanghai. Highly recommended!

This stay was undoubtedly the most healing and unforgettable highlight of my trip, filled with comfort and warmth from start to finish, making it truly memorable. The hotel rooms were sophisticated and elegant, with a well-designed layout and exquisite, grand decor, showcasing quality in every detail. The room was clean, tidy, and bright, with a cozy and comfortable ambiance. Every small detail showed meticulous care, making me feel incredibly relaxed and completely fulfilling all my expectations for an ideal living space. What surprised me most was the hotel's Spago restaurant. The overall ambiance was perfect, with beautiful scenery and a unique style. Both the interior design and the atmosphere were striking. Dining here was not just a treat for the taste buds but also an ultimate visual feast. The romantic and soothing atmosphere made it my dream restaurant and one of the biggest surprises of this trip. The beauty of a journey, beyond the excellent environment, also comes from thoughtful and warm service. Here, I want to sincerely thank my four butlers: Frieda, Leo, Kirana, and Susanna. During my stay, they were consistently meticulous, attentive, and patient, always monitoring my experience and proactively addressing all my needs with professional and gentle service. Their thorough care and perfectly attentive service washed away the fatigue of travel, making me, a stranger in a foreign land, feel a long-lost sense of security and warmth, truly experiencing the ultimate feeling of being at home. The excellent environment, the stunning restaurant views, combined with perfect and heartwarming service, created a flawless stay. This short visit has left me with an abundance of wonderful memories, and I am already eagerly looking forward to my next return. I will definitely choose this place again in the future!