Luxury Hotels in Kolkata

"Hotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets"

"Picked this hotel because it’s a reliable brand and it didn’t disappoint. It was clean and we had everything we needed. The lads at reception tried to sneakily add some extra charges when I checked-in which was frustrating as I’d paid up front, so I’m glad I was concentrating!"

"This was one of our best stays in Kolkata. Hyatt Regency Kolkata is an excellent all purpose hotel with high end restaurants and five start guest services, fast Internet, clean rooms and bathrooms, fresh towels, clean water supply always and more. I highly recommend this five start hotel which has kept up to it's reputation for decades. It has a wide variety of food choices and sumptuous breakfast."

"Excellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay."

"Everything was perfect; except the dinner buffet. We will come to that later.  I quote four memorable experiences.   1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!   2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.   3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience. 4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression!  The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right."

"Had a wonderful stay at Taj City Centre, Kolkata. The service throughout was exceptional, and the breakfast spread was excellent with a great variety and quality. What truly stood out was how helpful and attentive the staff were at every step. A special mention to Dipanjan Banerjee from the Front Office for his warmth, professionalism, and genuine attentiveness. He made the experience even more memorable. Kudos to the entire team for delivering such outstanding hospitality. Highly recommended."

"Tolles Hotel mit sehr hilfsbereiten und aufmerksamen Personal. Mit sehr herzlichen Empfang. Das Frühstück hat eine tolle Auswahl lokaler als auch internationaler Speisen. Das Personal liest einem jeden Wunsch von den Augen ab. Die Zimmer sind sehr gut ausgestattet. Die Bar auf dem Dach mit eigener Brauerei ist etwas ganz besonderes. Wir haben unseren Aufenthalt hier sehr genossen."

"I pre booked their airport pickup since l my flight landed after midnight , pick up felt safe, l actually booked the hotel and the pickup at the eleventh hour still things were smooth. Check in at that hour was smooth. Nice spacious room. Highlight was the buffet breakfast and lunch . Wide range of selection to choose from . booking was for 2 night started 6th Aug ,got late to review still was travelling until now . very well connected place. Would love to come back when in Kolkata , lndia"

"We checked -in the hotel on Saturday night .. there are 2 club that’s very noisy inside the Hotel premises … the music was very (extra) loud  (no soundproof walls )although  our room was on 4th floor still it was not helpful in anyway the music ended at 4.00 am (both on Saturday /Sunday) it was very bad experience staying at the property ."

"We stayed one night in Vivanta Kolkata (30th night). It was a nice and wonderful experience. Room was very comfortable, food in the restaurant was excellent. As a South Indian, I was surprised to get very good tasting curd rice in the restaurant. Kudos to the chef and the restaurant. Front desk staff were very pleasant and they gave good guidance to my wife on where to make sari purchases. All in all, a lovely experience that i definitely would love to repeat!"