Luxury Hotels in Genting Highlands

"The view is good, but you’ll need to bring your own basic amenities. Their counter has a time frame, so we couldn’t get toilet paper and towels after 11 pm. I feel not very well maintained, still quite a new place. The shower is leaking and it after a long shower it take quite a while for water to be heated again."

"We request for room that has awan karpet view semasa check in and we got room at lvl 35. Bilik okay cuma bau kepam and tandas sometimes ada bau tak menyenangkan. The service is good. Kami mintak dia spraykan pewangi around the room utk hilangkan bau kepam. Tv barely got a signal and we just use it utk dengar lagu je. And for the awan karpet view, i guess kena duduk kat level atleast 40 and above...kalau tak view dia mcm masuk alam magika mcm dlm gambar tu😂 and these view cuma ada after 9am. Overall okay , 9/10"

"A vary premium and elite area. it is advised to bring food and drink before entering this area. prices at convenience store are expensive. hotel should provide microwave. a destination for tranquility but noise of car at G floor are crowded. facilities hotel are good with kids friendly. Nice views when breakfast here."

"Our 3-day, 2-night family vacation was very satisfying. The accommodation was very comfortable and clean. The breakfast provided was also very satisfying for the price paid. What was most satisfying was that the hotel management generously provided complimentary room decorations for our child's 4th birthday. Thank you to hotel staff member Zai who helped make our arrangements smooth. God willing, we will repeat our stay at Swiss Garden Hotel Genting Highland and other branches. 👍"

"We had a splendid staycation here at Geo Resort & Hotel. Starting with a smooth check in process, easy access parking, there were mini stalls just outside the hotel lobby until 10pm, the hotel located very near to lots of eateries & convenient stores. We had our dinner at Mohd Chan just walking distance from the hotel. The hotel room was cozy & clean enough. The amenities provided were good, I love the shower gel & shampoo because they smelled so refreshing. The breakfast spread was limited but tasted excellent! Please try their roti canai, so good! I would recommend this hotel to anyine coming to Genting Highlands. We look forward for our next staycation here."

"This trip was a big family vacation, so we wanted to stay close to each other for convenience. At first, we thought it was a hotel group with multiple units on the same floor in this building. We originally assumed it was a serviced apartment. It turned out to be a 'bnb,' but that's our fault for not doing enough research. Unfortunately, it's a single company that has bought various types of rooms in different buildings (a total of 4). If it were just one family staying, it wouldn't be a big deal. But for over 10 of us, we had already told the 'bnb' that we hoped to be arranged nearby. Upon arrival, we were told that wasn't possible, and we were even split across two different buildings. When we arrived, we didn't know how to check-in, and the bnb hadn't contacted us. We went to the mall's information desk, and they told us to call the bnb. When we finally found the B&B, we had to take photos of our ID and send them, which initially made us wonder if we were being scammed. The whole check-in process was a bit complicated (and self-service 🤣). However, the building is new, and the room furnishings are relatively new and complete. Not all room types are the same; we booked a 2-bedroom and a 3-bedroom unit. One of them had a jacuzzi, which the kids were thrilled to see. But unfortunately, the promised jacuzzi was broken and had no hot water. In a cool place like Genting, playing in a jacuzzi with cold water was something we eventually gave up on 🫣😂 (Another night, they arranged another room for us, saying the jacuzzi was working, and it did have hot water, but by then, there was already a large tub of water, and it would take two or three hours to drain, so we gave up again 😅). Location-wise, these B&Bs are a 20-minute walk from the Genting Hotel. (We're younger and walk faster). It's not really recommended for seniors to walk to Genting as it's a bit strenuous. (The return journey is manageable). There was also a small incident: when we checked in, we were only then informed that our check-out day was the annual power inspection day, and there would be a power outage. There would be no electricity from 8 AM that morning. To avoid being in a room without power or in the elevators, we had to leave before 8 AM. Luckily, we could reach the lobby just before the lifts stopped working. (We asked the security guard, and the elevators would be down for about an hour or so). Overall, the experience was average. I'm not sure if there were multiple staff members communicating with us via WhatsApp; some had very good attitudes, but others were quite rude."

"Our main objective was to experience the beautiful cloud view, and it was absolutely worth it. Overall, the hotel was excellent, comfortable, and provided us with a wonderful stay. The staff also surprised us by playing a birthday song when we arrived. It made us feel very special and happy throughout the day. It was such a thoughtful gesture and truly made our stay memorable. Thank you for the amazing hospitality. We would definitely stay here again!"

"Room and furnishing was nice and amazing view from balcony. However, we didn't enjoy our stay largely due to our interrupted sleep. The fan is the master bedroom was so noisy that it seems like there is ongoing renovation rom the unit above. The aircon in the master bedroom kept turning off intermittently during the night that we had to wake up to turn it back on.. Woke up like about 6-7 times just to turn it back on. The hot water also ran out after filling the tub and none left for the overhead shower. For a place like genting and Malaysia, this shouldn't happen. Constant supply of hot water is a common amenities is most kl and Selangor household."

"The hotel service was good, and the facilities were complete. The breakfast selection was limited and the taste was average. The hotel is connected to Wintown, which is very convenient. The room was spacious and very comfortable. Although the view was open, it was often foggy and unclear."