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Annex Luzernerhof
3.1/510 Reviews

Annex Luzernerhof

Lucerne|0.2km from Court Church of St. Leodegar
Please consider all reviews from previous guests before booking this hotel. If there’s a -1 rating I would give it to this one. Hotels like this should just shut down and not be in this business. Bring your rude staff with you too. This is the worst hotel in the world! Upon arrival you would feel that you made the wrong decision. The hotel smelled so dirty and old. Who knows when was the last time they cleaned it. The people working there does not have a clue what they’re doing. They can’t find my reservation so they have to call the manager to find it. Bad customer service. I’ve had a couple of bad customer service experience but nothing compared to this one. The manager was VERY VERY RUDE!!! Every time you ask her help, her response is “I don’t know!!” like she doesn’t work there. She was not willing to help people who paid decent money to stay at this horrible place. The hotel amenities were horrible too but not as bad as the customer service. We stayed in the building not connected to their check-in lobby. The building was a place that filmmakers would use to create horror movies. The lobby at this building has no steady light. It was on a timer and would turn off after 5 mins. So when you wake up in the middle of the night to go to the shared bathrooms, you would find yourself unsafe to pass by the lobby since there were no lights. They have a washer and dryer which is great but no English instructions. When you call the receptionist for assistance, she would response in a discourteous way. Nobody in this hotel wants to help you. What they do is to take your money and leave you hanging. Please don’t ruin your trip to the beautiful country of Switzerland by staying at this awful place.

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Top rated hotels in Lucerne

Searching for hotels near Court Church of St. Leodegar? Compare room rates and reviews to find your ideal stay.
Waldstaetterhof Swiss Quality Hotel Lucerne
4.1/560 Reviews
The hotel is about 300 meters next to the train station, just across the road. However, as a girl, the shower room is a bit crowded when taking a shower, and occasionally touches the wall, which is as big as dried tofu.
Art Deco Hotel Montana Luzern
4.4/51 Reviews
Cost-effective hotel in Lucerne, Switzerland, balcony view is the snowy mountains in the distance, mirror-like lakes and forests
Hotel des Balances
4.5/5110 Reviews
My husband and I stayed at this very pleasant hotel for 5 nights. Our quiet room faced the river, with lovely views. Our bed was comfortable, and we enjoyed getting chocolates every night. Convenient to the train station as well as the Old Town and shopping districts. The front desk staff greeted us warmly upon arrival and was available to answer questions throughout our stay. Our bathroom included L’Occitaine bath products and a tub as well as an enclosed shower. I found the shower somewhat claustrophobic, but my husband liked it.
AMERON Luzern Hotel Flora
4.5/5114 Reviews
Excellent location and a decent & clean hotel indeed. Friendly & helpful staff. Will be my choice again if visiting Luzern again.
Hotel Beau Séjour Lucerne
4.4/5103 Reviews
My wife and I stayed for three nights at this charming hotel in mid May. Situated about 10-15 walk from the town centre and facing the lake it was a delight to stay in. The staff were all very professional and helpful and they all made us feel welcomed every time we bumped into one of them. Our room faced the lake and had a small balcony which was great to have a glass of wine and watch traffic go by. The promenade out by the lake was a perfect way to walk and relax and enjoy the area.The hotel was very clean and any question I had was always promptly answered. We enjoyed our stay so much we would have stayed another night if we could have cancelled our travel plans for the day we had to leave. Overall a great place to stay!
Altstadt Hotel Krone Luzern
4.3/5107 Reviews
The hotel is 15 to 20 minutes walk from the train station, navigate past, very easy to find, the hotel is not big, clean, can store luggage, the single room is a little small, others can be, just in the business center, shopping and eating is very convenient, it is worth staying. The hotel is not good for an extra bed and there should be no parking.

Frequently Asked Questions

Lucerne Travel Guide

If you want to stay at the best hotel in Luzern, Trip.com is here to help! New and popular hotels in Luzern recommended by Trip.com. In Luzern, both areas with attractions and the city center are good places to stay. For trips in Luzern, you can choose hotels around the city center or accommodations near popular attractions.

Though there is no civilian airport, it's still easy to take a bus or train to reach Luzern.

There are 93 hotels in Luzern with excellent service. There are many well-known chain hotels in Luzern. Renaissance is the top choice of many travelers in Luzern. Those who favor Renaissance can choose a hotel under its name. A popular hotel in Luzern, Hotel Schweizerhof Luzern is also one of the highest rated. If you're still unsure, Trip.com recommends Château Gütsch.

There are quite a few famous attractions in downtown Luzern, such as Brooklyn Club and Lounge, Museum Sammlung Rosengart, Lucerne Station. If you want to spend a fun vacation with your family, locals recommend visiting Swiss Museum of Transport, Chocolate Adventure, Richard Wagner Museum. The most popular attractions for tourists in Luzern are Old Town. With a developed commercial area, visitors can head to Hermès, k kiosk, Coop for a great shopping experience.

Average Temperature

• January to March: 4.46°C during the day, 0.77°C at night

• April to June: 16.03°C during the day, 10.97°C at night

• July to September: 20.2°C during the day, 15.33°C at night

• October to December: 7.21°C during the day, 4.02°C at night

Average seasonal Rainfall

• Spring: 62.0 cm

• Summer: 127.67 cm

• Autumn: 139.0 cm

• Winter: 75.67 cm

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