The 13 Palace
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The 13 Palace

Check-In & Check-Out

Check-in from 15:00

check-out until 11:00

Nearby Attractions

Coloane: 0.69km from the hotel

Coloane Shek Pai Wan Country Park: 0.42km from the hotel

Macao Giant Panda Pavilion: 0.35km from the hotel

Amenity Highlights

Leisure: Swimming Pool, Sauna, and Fitness Room

Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room Service, Café, Restaurant, Bar, Lobby Bar

The 13 Palace

Opened in 2026
No. 9 of Instagrammable Hotels in Macau
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We Price Match
Highlights
Butler service
Newly opened
Hot springs
Japanese food
Afternoon tea
+5 more
Amenities
All amenities
Property Description
Show more
The room is huge and incredibly luxurious. It's a must-stay experience at least once in a lifetime.
Surroundings
Recreation: Macau International Golf
(590m)
Attraction: Macao Giant Panda Pavilion
(430m)
Recreation: Coloane Karting Track
(770m)
Attraction: Coloane
(810m)
Attraction: Taipa
(2.3 km)
Attraction: Macau Eiffel Tower
(2.0 km)
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12

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4 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
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6

La Villa Du Comte

2 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
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La Villa Du Duc

3 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
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Refrigerator
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10

La Villa Du Marquis

3 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Average for similar properties in Macau
374 recent reviews
Guest User
September 26, 2026
Big thumbs up for the amazing Grand Lisboa Palace Hotel! 👍 Everything was spot on, from the decor and ambiance to the staff at every single post, the restaurants, cleanliness, and all the little details. Huge thanks to Grand Lisboa Palace for giving us such a perfect experience. It'll definitely be our first choice next time we're in Macau. Highly recommended, absolutely worth it!
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Sandra Macau
September 30, 2026
This hotel is still in its soft opening phase, and if you get the chance, I highly recommend staying here for at least one night to enjoy a world of luxury at an affordable price. Each room can comfortably fit four adults, so sharing it with friends makes it a truly great deal! Privacy is a priority here; each room has its own dedicated elevator, and you simply scan your key card for it to take you directly to your floor. When you enter the villa, you are welcomed by a large living room stocked with complimentary tea, coffee, and snacks. Moving up two steps, there is an enclosed bedding area featuring a sofa. It doesn't have a door, but rather a curtain for privacy. A few more stairs lead you up to the guest bathroom. Further inside is the main bathroom, which is absolutely massive and beautifully designed with a black marble bathtub, a Japanese smart toilet room, a separate shower room, and twin basins. It is fully stocked with all the amenities you could need, but the standout touches were a lovely rose mask and a very high-quality hairbrush. Beyond that is the master suite, featuring a huge, comfortable bed and a chaise lounge. They offer a pillow menu where you can choose your preferred type. However, my friend asked the butler to bring a lavender pillow, but unfortunately, it was never brought to the room. As we were celebrating our birthdays, the staff put up a simple but lovely decoration, gifted us a small cake, and surprised us with a complimentary bottle of champagne. We spent the afternoon—and part of the next morning after breakfast—at the pool area. It features a spectacular plant wall, which is certified by the Guinness World Records as the largest semi-indoor vertical garden, alongside several small pools infused with different mineral waters. The only downside was the breakfast. While there was some variety, it unfortunately did not meet the high luxury standards of the rest of the hotel, and there is definitely a lot of room for improvement in this area.
??fanshu^-^
October 11, 2026
The room is super spacious, featuring a luxurious European palace-style interior decoration. We went during the National Day holiday and didn't get our room until 5 PM. To apologize, the front desk gave us afternoon tea vouchers for the Crystal Lounge. The hotel swimming pool is open from 8:00 AM to 8:00 PM, and dim sum at the second-floor restaurant starts at 11:00 AM—it's best to reserve a table in advance. We went at 11:00 and had to leave by 12:30 to make way for the next seating. Highly recommend the pan-fried noodles with seafood, it's delicious 😋
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Guest User
September 18, 2026
The single room was incredibly luxurious, truly beyond words. Each room felt like it had at least 10 million in renovations – so opulent and beautiful, like a palace. It even came with butler service; once you're back at the hotel, you don't have to worry about a thing. Everything you see, from the toiletries to the bedding, is exquisitely refined. I will definitely be back. The breakfast could use some improvement, though, as it's a bit too Western-oriented. If you're looking for top-notch service and environment, I highly recommend it. This is the pinnacle of Macau hotels, a 6 billion (MOP/HKD) renovation – absolutely worth a stay!
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hejsh
August 30, 2026
This hotel is still in its trial operation, and the front desk service was a bit chaotic with insufficient staff, leading to slow work efficiency. I tried to check in after 4 PM, but there was no room available. The deposit was MOP 2,000, and I was told it would be refunded within 14 days upon checkout. Although it was refunded the following evening, it's the first time in Macau I've encountered a hotel that doesn't refund the deposit on the same day. The hotel's decor is luxurious, but the smell of new renovations hasn't dissipated. The design is quite winding and has too many mirrors, making it easy to get lost. The room was spacious and clean enough, but lacked attention to detail. Going to the restroom or living room required constantly going up and down stairs, which would be difficult for elderly guests. There's only a panda pavilion nearby, but the coffee shop downstairs has good food and drinks. The hotel doesn't offer a free shuttle service, so you have to take the light rail or public bus. Overall, there's room for improvement.
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Guest User
October 6, 2026
The hotel staff provided exceptional service – warmly greeting us, assisting with luggage, proactively helping us hail a taxi, and patiently answering all our questions. We truly felt at home. The hotel itself boasts a European palace style, exuding luxury at every turn, making it a perfect spot for photos and an experience worth remembering.
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Guest User
October 11, 2026
First of all, the room is indeed very large, and judging by the size alone, the value for money is quite high. However, the hotel is really in the middle of nowhere! Getting around is super inconvenient, you can't see the Cotai night views from here, and trying to grab a taxi during the National Day holiday while staying here was an absolute nightmare. If you plan to be out and about exploring Macau all day... Also, the hotel decor is a sort of medieval mural style, flashing with tacky 'bling-bling' gold, and everywhere you look there are naked figures and mirrors. My one-year-old toddler kept crying and throwing tantrums the first night in the master bedroom, pointing toward the bathroom area and shouting 'no, no!' On the second night, we switched to the second bedroom, and he slept peacefully until dawn. Anyway, parents traveling with kids should think twice. Secondly, there's a design flaw in the hotel—take a look at the last picture (I grabbed it from the review section because I didn't take one myself, please be lenient, reviewers). As circled in red under the sink, that area is actually hollow! After brushing my teeth, when I set my mouthwash cup down right there and pushed it slightly inward (toward the basin), the cup slipped right through and smashed to pieces on the floor. It was only after it broke and I looked down that I realized this spot is completely hollow!! It's totally invisible during normal use—a complete blind spot! Then, the hotel had the nerve to charge me 380 Patacas for a mouthwash cup. Thanks to Trip.com's mediation, it was reduced to 304 Patacas. Words fail me. As for the hotel breakfast, I can only say it's really basic. There's very little food and a poor variety, just a meager selection... Honestly, any random 5-star hotel in mainland China costing a few hundred RMB easily beats this place. Anyway, I will never stay here again.
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Meiguiconglaibuhuangzhang🌹
October 6, 2026
Traveling solo, my overall experience exceeded expectations. The room was luxuriously decorated and unique, very clean, and the environment was quiet. The service was attentive, and the facilities were complete. I had a great stay and highly recommend it.
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DESY KW
October 6, 2026
The hotel is very luxurious and stunning. Thank you for best services from all the staff. Very recommended hotel for staycation.

Services & Amenities

德川日本料理
Style: A la carte
Cuisine: Japanese
Open for: Lunch, Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:30
金悅軒海鮮酒家
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:30
晶瑩廳
Style: A la carte, Buffet
Cuisine: Local, Portuguese
Open for: Brunch, Afternoon tea, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 07:30-22:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free
Children 3–11 years old
Contact property
Children 12 years old and over
MOP 920.00 (approx. £85.96) per person per night

Breakfast
CuisineWestern, Chinese
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MOP 2,000.00 (approx. £186.87) per room.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: 十三皇宮
  • Opened: 2026
  • Number of Rooms: 199
Phone:+853-88626688
Email:reservations@the13.com
The 13 Palace was recently opened in 2026, making it a fantastic choice for those staying in Macau.
The hotel is just 6km away from Macau International Airport. Being just minutes away from Seac Pai Van Metro Station allows guests to explore the city with ease. With multiple attractions nearby including Legend Heroes Park, Macau丨ENHYPEN WORLD TOUR 'BLOOD SAGA' IN MACAU and Macau | 2026 SUPER JUNIOR-83z FANCON TOUR [1983] in MACAU, guests will find plenty to keep themselves occupied.
After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site.
Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. For guests traveling with families, this hotel is consistently one of the most popular choices.

You might be wondering

What landmarks are close to The 13 Palace?

Nearby attractions to The 13 Palace include Macao Giant Panda Pavilion, only 350m from your search (straight-line distance) away.

Does The 13 Palace have a swimming pool?

Yes, The 13 Palace has a pool.

Does The 13 Palace provide breakfast?

Yes, guests at The 13 Palace can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

Are pets allowed at The 13 Palace?

No, pets are not allowed at The 13 Palace.

What are the check-in and check-out times at The 13 Palace?

Check-in at The 13 Palace is from 15:00 and check-out is by 11:00.

Which airport is closest to The 13 Palace?

The nearest airport is Macau International Airport, just about 12 mins from hotel by car (5.8 km) away.

How much does it cost to stay at The 13 Palace?

Prices at The 13 Palace may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportMacau International Airport
Distance to Airport5.43KM
Nearest Metro StationSeac Pai Van
Distance to Metro Station0.36KM
Average Price FromGBP507
Hotel Star Rating5