Casa Real Hotel

Casa Real Hotel Reviews

Casa Real Hotel

No.1118 Avenida Do. Dr. Rodrigo Rodrigues, Macau Peninsula, Macau, ChinaView hotel details
Casa Real Hotel
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Guest Reviews of Casa Real Hotel

8.6/10
Very good
2738 review
Verified reviews
Location8.6
Amenities8.4
Service8.6
Cleanliness8.7
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All reviews(2738)
Positive reviews(2615)
Reviews with photos/video(370)
Easy to get around(114)
Large rooms(99)
Clean pool(44)
Great swimming pool(44)
Friendly front desk staff(44)
Average sound insulation(34)
Stayed multiple times(29)
Tasty food(23)
Negative reviews(123)
Maggie Sun 9527
Premier Deluxe Twin Room
Stayed in Dec 2025
Family
36 review
10/10
Outstanding
Posted on Jan 25, 2026
Every time we renew our child's passport, we stay here. It's super convenient for getting things done, there are lots of food options nearby, and it's easy to get to the border crossing. Plus, the hotel offers shuttle service. Oh, and the egg tarts in the lobby are absolutely delicious!
Original textTranslated by Google
Response from Property: Dear guest, thank you for visiting us again. We appreciate your satisfaction and praise. I will pass your feedback on to our team to maintain our service standards. We look forward to your next visit. Thank you!
Anonymous User
Premier Deluxe Room
Stayed in Nov 2025
Family
8 review
10/10
Outstanding
Posted on Dec 22, 2025
We have a good experience...my family spent the good relaxation..while in macau.casa real hotel give us the quality of good hotel.we Will come back again
6/11
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Yanqiandeyuanfang
Elite Room
Stayed in Nov 2025
Solo traveller
43 review
9.5/10
Amazing
Posted on Dec 23, 2025
Very close to Fisherman's Wharf, and Sands is also within walking distance. There's a shuttle bus every hour to the Border Gate.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your satisfaction and praise. I will pass your feedback on to our team to maintain our service standards. We look forward to your next visit. Thank you!
Anonymous User
Premier Deluxe Twin Room
Stayed in Nov 2025
Couple
48 review
7.0/10
Posted on Dec 18, 2025
The hotel is a bit far from the city center, but it's close to the pier. There aren't many dining options nearby.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your accommodation experience. We appreciate your satisfaction and praise. I will pass your feedback on to our team to improve our service. Additionally, we would like to inform you that the hotel features Chinese and Western restaurants and a bar, and room service is also available in your rooms. We are committed to creating a comprehensive culinary and accommodation experience for our guests. We look forward to your next visit and enjoying the exquisite dishes prepared by Royal Golden Castle Hotel. Thank you!
Guest User
Elite Twin Room
Stayed in Oct 2025
Family
18 review
8.0/10
Very good
Posted on Nov 27, 2025
Great location to walking distance to Macau Fisherman's Wharf, Lotus Square, Roman Amphitheatre etc.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest User
Elite Triple Room
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Jan 3, 2026
We had a wonderful and relaxing stay we'll definitely be back.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest User
Elite Double Room
Stayed in Oct 2025
Family
4 review
10/10
Outstanding
Posted on Nov 10, 2025
Very clean and very good! I went with my baby, and the Grand Prix Museum is just a short walk away. The transportation is incredibly convenient. The lady at the front desk was very friendly. The breakfast was delicious.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your satisfaction and praise. I will pass your feedback on to our team to maintain our service standards. We look forward to your next visit. Thank you!
Anonymous User
Elite Room
Stayed in Nov 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Dec 29, 2025
Very clean and comfortable. Staffs are friendly and helpful.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest User
Premier Deluxe Twin Room
Stayed in Sep 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Oct 20, 2025
The lobby is spacious, bright, and elegant. The front desk service was excellent; they even helped reserve a room for us. The room was bright and tidy, and the housekeeping was spot on. The floor staff were also very enthusiastic. The lobby's cake was delicious, and the pork chop bun was better than what you'd find elsewhere.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your satisfaction and praise. I will pass your feedback on to our team to improve our service. We look forward to your next visit. Thank you!
Yanxiaohualvyouqu
Premier Deluxe Double Room
Stayed in Sep 2025
Business traveller
8 review
10/10
Outstanding
Posted on Oct 9, 2025
The rooms are very spacious, and the price is quite reasonable, especially since it's the off-season now. I recommend traveling during off-peak times! Facilities: Fully equipped Cleanliness: Acceptable Service: The hotel front desk staff speak very standard Mandarin. Environment: Exceeded expectations
Original textTranslated by Google
Response from Property: Dear guest, thank you for your satisfaction and praise. I will pass your feedback on to our team to maintain our service standards. We look forward to your next visit. Thank you!
Guest User
Elite Room
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Feb 3, 2026
Good service and good people
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Yumicarol
Premier Deluxe Twin Room
Stayed in Nov 2025
Family
22 review
10/10
Outstanding
Posted on Dec 8, 2025
The heated pool was fun and not crowded.
Original textTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您滿意我們服務及讚揚，我會反饋您的評論給我們的團隊來保持服務水準，期待您再次光臨，謝謝！
whjc
Elite Double Room
Stayed in Jan 2026
Solo traveller
13 review
9.0/10
Great
Posted on Feb 11, 2026
A quick jaunt to Macau and the hotel is very easy to get to from the ferry port - walking distance. Also possible to walk to the historic centre as well. Big rooms but suspect they are a little dated by Chinese standards but perfectly good for me. Nice bathroom and a comfortable bed.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Anonymous User
Elite Twin Room
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 8, 2026
Fantastic
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Yu Kue Huang
Premier Deluxe Double Room
Stayed in Jan 2026
Family
1 review
9.0/10
Great
Posted on Feb 9, 2026
Excelent atention and willingness to give solution to your problem. Breakfast needs to improve.
Response from Property: Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.