Rio Hotel

Rio Hotel Reviews

Rio Hotel

Rua de Luís Gonzaga Gomes 33, Macau Peninsula, Macau, ChinaView hotel details
Rio Hotel
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Guest Reviews of Rio Hotel

9.1/10
Great
8332 review
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(8332)
Positive reviews(8043)
Reviews with photos/video(1448)
Large rooms(898)
Clean pool(162)
Great swimming pool(162)
Friendly front desk staff(154)
Convenient public transportation(72)
Negative reviews(289)
FtxnJ
Family Room
Stayed in Jan 2026
Family
5 review
8.0/10
Very good
Posted on Feb 6, 2026
Clean, comfy rooms, friendly staff, and a great location. Good value stay, would happily return again.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Anonymous User
Family Room
Stayed in Jan 2026
Family
3 review
9.2/10
Great
Posted on Feb 9, 2026
This is our top choice for hotels in Macau! We booked two family rooms for 6 people, and they were spacious and comfortable. It's also close to Wynn and MGM, so we could easily walk over to see the Tree and Fountain show in the evenings. Public transportation is convenient too. Highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
Xiaoyu---
Standard Double Room
Stayed in Jan 2026
Solo traveller
222 review
9.5/10
Amazing
Posted on Feb 8, 2026
This hotel in Macau offers great value for money, which is why I always stay here whenever I visit. The king-size room is very comfortable, the hygiene is good, and the service attitude is excellent.
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
Anonymous User
Family Room
Stayed in Dec 2025
Family
16 review
10/10
Outstanding
Posted on Feb 4, 2026
The hotel is really convenient, close to everything. Public transport nearby is excellent, and there's a convenience store and restaurants right outside. The room itself was very clean and spacious!
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
Lilium_brownii
Standard Twin Room
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 30, 2026
I arrived early and checked in, the front desk was very professional and helped me store my luggage. When I returned in the evening to pick up my room card, I was told I'd been upgraded to a twin suite. The room was very spacious and clean, with all sorts of toiletries provided. The bed was just the right firmness, quiet and comfortable. Breakfast was English style, and tasted good, with some pickled vegetable and shredded pork noodles too.
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
Shesss
Family Room
Stayed in Dec 2025
Family
4 review
7.5/10
Posted on Jan 30, 2026
The family room was incredibly spacious, but the soundproofing in the bathroom wasn't great – you could clearly hear conversations from the next room. 😂 The hotel's location is super convenient, with a few convenience stores nearby. There's also an alley right across from the main entrance with plenty of restaurants. The food was decent. This hotel has been open for over 20 years, so some of the facilities are a bit dated, but it didn't detract from our stay. Overall, it was still pretty good. Oh, I forgot to mention something important: there's a taxi stand right outside the hotel for airport transfers. Just follow the queue. It's quite close to the airport, costing around MOP 90 (that's without traffic).
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
nannyfu
Standard Twin Room
Stayed in Dec 2025
Other
68 review
10/10
Outstanding
Posted on Jan 29, 2026
I visit Macau every year, and this year I stayed at the Rio Hotel. The value for money was absolutely incredible! The overall service was excellent, and they even upgraded our room 👍🌟 There's a bus stop right outside the hotel, and just a short walk away, you can catch the free shuttle bus from Wynn Macau to the Border Gate, making it super convenient to get around for entertainment! I'll definitely be staying at the Rio again next time 🫶🏻 The only minor downside was that the carpet dryer outside our room started running really early in the morning, which was quite noisy 😴😭
Original textTranslated by Google
6/8
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
Yusang78
Family Room
Stayed in Dec 2025
Family
5 review
9.5/10
Amazing
Posted on Jan 31, 2026
The rooms are spacious, and the bathroom is particularly large. The two queen-sized beds were very comfortable. The hotel is close to the Outer Harbour Ferry Terminal; we walked there directly after getting off the boat. There are also many restaurants nearby. The only thing I didn't quite understand was the ¥500 deposit requirement.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for your valuable feedback regarding your stay at Rio Hotel Macau. We are delighted to hear your positive feedback on our work. I will share your comments with our team. We are committed to continuously improving our service quality, and I believe this feedback will be a great encouragement to all our staff. Thank you again for sharing your experience, and we sincerely hope your next visit will be just as pleasant. Sincerely,
Mengmenglvxingjiang
Standard Twin Room
Stayed in Dec 2025
Travelling with friends
10 review
8.7/10
Very good
Posted on Jan 27, 2026
Couldn't believe the hotel upgraded us to a family suite for free! It was super, super spacious, and the 22nd floor offered a really nice view! The service was decent, but the hygiene and facilities were just average. You could definitely tell it was grand in its heyday, though.
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
yogurt758
Family Room
Stayed in Dec 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Feb 4, 2026
The room was very spacious, and the bathroom was also large. The bedding was good, and the service was satisfactory. What I liked most was how quiet it was; the hotel has excellent soundproofing. I requested a non-smoking room and was given a really nice one. I slept very well. Recommended.
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
Guest User
Standard Twin Room
Stayed in Dec 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Feb 3, 2026
Got a free upgrade to a larger room. It was very clean, and the service was excellent. There was no strange smell in the room, and they tidied up and replenished supplies every day. I'll definitely stay at this hotel again next time I'm in Macau 🏨
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for your valuable feedback regarding your stay at Rio Hotel Macau. We are delighted to hear your positive feedback on our work. I will share your comments with our team. We are committed to continuously improving our service quality, and I believe this feedback will be a great encouragement to all our staff. Thank you again for sharing your experience, and we sincerely hope your next visit will be just as pleasant. Sincerely,
Guest User
Standard Twin Room
Stayed in Dec 2025
Business traveller
28 review
10/10
Outstanding
Posted on Jan 27, 2026
The hotel is centrally located, making it incredibly convenient for getting around. I've stayed here multiple times now. The rooms are very spacious, well-equipped, and offer excellent value for money. It's also very close to the shopping center.
Original textTranslated by Google
Response from Property: 尊敬的閣下: 感謝惠賜有關下榻澳門利澳酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟
Guest User
Standard Double Room
Stayed in Dec 2025
Family
32 review
10/10
Outstanding
Posted on Jan 9, 2026
The hotel's location is excellent, with Macau Polytechnic University, Fisherman's Wharf, the Grand Prix Museum, the Macau Science Center, and the Kun Iam Ecumenical Centre all within walking distance. There are many great eateries nearby, giving the area a vibrant local feel. The room furnishings match the official photos. It's also not far from other hotels and attractions like the Ruins of St. Paul's.
Original textTranslated by Google
Guest User
Family Room
Stayed in Dec 2025
Family
1 review
8.5/10
Very good
Posted on Jan 17, 2026
The family room is very spacious, but one of the USB port doesn’t work. Would appreciated if they have more USB connection.
Guest User
Standard Twin Room
Stayed in Dec 2025
Couple
158 review
9.2/10
Great
Posted on Jan 2, 2026
On vacation in Macau, take a bus directly from the Qingmao Port. It was crowded, but orderly. The lobby was grand, but breakfast wasn't as extensive as I'd imagined. The rooftop pool offered a rich city view.
Original textTranslated by Google