Centara Collection Machchafushi Island Resort & Spa Maldives

- No one met us at the airport/pier, it turns out the girl was standing at the counter doing nothing, not even suspecting that we would be there, judging by her reaction, they were told the time in advance - They promised that we would fly straight to the hotel, in the end they sent other people, as the employee said, because they have a lot of luggage, and you don’t, wait, shock… - They answer your email once a day, you ask a clear question, they ask again, I have no desire to communicate with them at all - (!) At 17:30 they put up a smoke curtain around the island, this is some kind of ******, against mosquitoes. You can understand everything, but why is this done in the middle of the day? Can't they do it at night or early in the morning? - In an Italian restaurant where fish swim, the waiter said not to throw food for the fish, although they swim there because they are fed. What kind of trash is this? - You need to make a reservation for this Italian restaurant, for this you need to write in the application that is given upon check-in. No one answers there. - One day they called with cleaning at 8:55 in the morning. Their system does not show that the card is inserted and people are inside. Is everything ok? - When the staff rides bikes along the road, it can be heard in the villas on the water - The game area needs repair, it looks old. - Pros. Delicious food: breakfast/dinner buffet and Italian restaurant. Clean water and beaches, no garbage on the territory. - Summary. Reception, communication with clients - this is the worst side, they are somewhere flying in the clouds, and this is the face of the hotel. Thais are different, they are hard workers, they work: the Thai girl who meets people is great, also the Thai at the entrance to the buffet and the Thai cook are great.

Everything on the island, in the hotel is perfect. The environment and facilities are also extremely good. The restaurants are in good qualities. The only thing that can be challenged is the attitudes of the staff. Most of the staff are very nice and professional, however few of them need to have a further training. Overall, it is a perfect hotel in Maldives.

It's a amazing place to stay. Awesome place. Scuba diving is must in here.

I had an absolutely fantastic experience at the Centara Grand Resort in the Maldives. The entire staff was amazing and incredibly kind throughout my stay. In particular, I must commend Nabeel for his outstanding service. His attentiveness and helpfulness truly set him apart, and he seemed like he should be the manager with his level of dedication. Nabeel was undoubtedly one of the shining stars of the resort. His attentiveness and helpfulness truly set him apart, and he seemed like he should be the manager with his level of dedication. Nabeel was undoubtedly one of the shining stars of the resort. I also had the pleasure of interacting with Chanapha at the reception, who was incredibly open-minded and accommodating. Her warm and friendly demeanor made my check-in process seamless and enjoyable. The Centara Grand Resort is a true paradise, and the exceptional staff, including Nabeel and Chanapha, made my stay even more memorable. I can't wait to return and experience their top-notch hospitality once again.

That’s really amazing place with beautiful view, clean water and house reef where you can see gorgeous underwater life. Great friendly and professional team make my vacation is much better, thanks manager Lana for her advice and help during all my stay, thanks room keeper Nasir who keep it clean and ask my requirements during the day, thanks yoga instructor Sujith for wonderful practice which make me fall in love with yoga, thanks masseur Patis it’s best massage I’ve ever had💚 I’m highly recommend this place because everything was perfect and it was fabulous vacation👍🏻

It was so much fantastic moment at this resort. I recommend all inclusive plan for your free food and drink. Thai restaurant and ltalian restaurant was so good, you should have experience of those food. Staff was also very kind and smile to visitors. Our good experience was supported by them. We want to say thank you to them and come back again.