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Best 10 Hotels Near Colección SOLO from GBP 10/Night-Madrid for 2023

4.5/596 Reviews

Hotel Fenix Gran MELIá

Madrid|0.65km from Colección SOLO

We'd stopped over at this property a number of years ago, and had been so impressed with the service, especially the Leaders Club recognition (a triple upgrade!), that this was our natural first choice for a couple of nights in Madrid. We'd already ”spent” a pre-arrival upgrade on this reservation which had been confirmed (a benefit of the LHW loyalty programme). Usually, every other Leading Hotel we have ever stayed at, offered a further complimentary upgrade on top of this, but not here. This was especially surprising given the triple upgrade that we'd received previously. To cut a long story short, I was told that they did have a room available to upgrade me to (I was physically shown the room) but I'd have to pay for it in full. Given we were here for about 36 hours, we declined. I was told that the manager would be in touch with me the next day, but we didn't hear from anyone throughout our whole stay. In fact, even on check-out there was no question about ”how was your stay?”, nothing. All the receptionist wanted to do was take my payment in the fastest possible time with the least interaction. The room that we'd booked was small (despite not being the entry level category) with classical decor that felt very tired and old fashioned. The air con was either on or off - there didn't seem to be any scope to control the fan speed. As you might expect, it was not the silent, you barely know that it's on type, this was of the jet engine noise level variety. I needed to work whilst I was there so I was given the fast wi-fi connection access to use, however, whilst it was very fast when it worked, there were periods where it just cut out. I think this was to do with the wireless network signal as the actual connection was super-fast when it was available. This was so unreliable that I ended up just hot-spotting on my phone. I was busy all day on calls so didn't have the time for someone to try and fix it. Not really what you'd expect in a 5 star hotel in this day and age. The bathroom was very small, and one of the basins didn't drain properly (not sure how this could've gone unnoticed when it was being cleaned. The shower was the type which works off of the bath mixer - again not what you'd expect in a modern hotel. The faux marble effect wall tiles were also surprising in a hotel that is supposedly 5 star. Despite the room being street-facing, the two layers of double glazing was very effective so the sleep quality was good. There was also a small entrance lobby which had an internal door so there was no noise from the corridor either. All in all this isn't really what I'd call a 5 star hotel and the experience felt far from generous - additional Nespresso type capsules were available at EUR 1 per capsule. 1) How many people really request more and 2) when they do, can't this be included in the room rate (which isn't exactly cheap)? This is just petty, and a perfect example of the management's mindset which goes quite some way in explainin

Top rated hotels in Madrid

H10 Puerta de Alcalá

4.2/5103 Reviews

Guest User

5/5Perfect

We stayed at the H10 Hotel Puerta de Alcalá at the end of May and middle of June. The hotel was very comfortable and well located. We particularly enjoyed the rooftop deck with great views of Madrid and Retiro Park. The rooms were very comfortable, quiet, and clean. On a day trip I mistakenly left my camera bag in a taxi. On my return to the hotel later that day, Juan C. at reception helped me begin communications with the taxi company to try to locate the camera bag. For the next few weeks after I had returned home to Canada, Juan diligently followed up and coordinated with the taxi company, organized payment for retrieval of the camera bag then prepared it for shipment to my home in Canada. He went above and beyond the usual service expected at a hotel and I wanted to point out his excellent assistance. Robert S.

60 Balconies Design

4.6/535 Reviews

City Center

The location of the hotel is in a residential area. The original layout was one bedroom, one living room, one kitchen and two bathrooms. Then, a bed was added in the hallway and kitchen aisle, and it was facing the gate. It was very inconvenient. Move it, swap this bed with the sofa in the living room, it's much easier to use

One Shot Recoletos 04

4.1/5103 Reviews

4.2/5Very Good

The hotel is very stylish and tasteful, the hotel room is very small, there is a garbage can in the bathroom. Very noisy, very poor sound insulation or no sound insulation. No Wi-Fi password for the room was provided at check-in, and when we called and asked, we were told to send an email to us, and we never received this email. Later, we went to the front desk to solve this small problem in person.

Hospes Puerta de Alcalá

4.3/557 Reviews

3/5

Overall we stayed in 3 rooms - the first we rejected after one night because the shower was unacceptable with an awful smell of drains emanating from it and there was no bath as alternative. The second they moved us to was much better with bath in the room but it had a shower cubicle which again smelled of drains - we didn't use it. The 3 rd room was a luxury duplex suite after we'd left the city and returned for one more night - yet again the shower smelt awful and they had to send the housekeeper up to pour disinfectant down it. They blamed rain but it hadn't rained on all the days - I blame the construction of the showers - marble slabs with gaps in between where dirt and mould was visible - frankly quite awful. We found the hotel otherwise a bit strange in layout but comfortable, nice terrace bar/restaurant and a good buffet and cooked breakfast. Staff were helpful except for young lady who suggested I needed 40 minutes or more for taxi to train station - I got there in under 5 minutes !

Boutike Cibeles

4.4/5102 Reviews

周

4.7/5Outstanding

Hotel staff are great! The location is also very good, very convenient! The room is very large, it is more suitable for a family or a few families to live together, shopping, restaurants are very many!

Petit Palace Savoy Alfonso XII

4.3/5102 Reviews

Absolutely loved this hotel. It was perfect for a couple traveling with their children. We stayed for a week, the location was amazing across the street from The amazingly beautiful Retiro park. The staff was great, rooms cleaned very well. We had the included breakfast which was great lots of choices. Can’t say enough about it. Having a junior suite with separate bedroom and huge separate space for sitting and bunk beds was key for us to have a wonderful week! Would definitely return!

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