C. de Atocha, 49, Madrid, Community Of Madrid, 28012, SpainView Hotel Details
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Guest Reviews of Axel Hotel Madrid - Adults Only
7.8/10
Good
136 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.2
Service7.9
Cleanliness8.0
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All reviews(136)
Positive reviews(34)
Reviews with photos/video(5)
Great location(7)
Great service(5)
Clean pool(3)
Great swimming pool(3)
Negative reviews(2)
LK_01
Axel City Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 30, 2025
Lovely hotel with great location. Thank all the lovely stuff members for your very heart-warming service! We appreciated! See you next time.
James Shayne
Axel Premium Room
Stayed in Aug 2024
Solo traveller
5 review
8.2/10
Very Good
Posted on Nov 15, 2024
Haven’t interact much with the stuff, but overall I felt good with it. Highly recommend the sky bar, drinks were ok, but the view of sunset was stunning, worth the stay.
Guest User
Axel City Room
Stayed in Jul 2024
Solo traveller
5 review
7.5/10
Posted on Nov 16, 2024
Central Madrid. Fairly well located. You need to expect to get out on foot in Madrid. Room was clean and tidy and no surprises. Daily room cleaning. Breakfast was very good. Gym was a bit small and needed air con, but not bad for an addition. Rooftop pool with bar is always a winner. Staff friendly.
AngusT.
Axel City Room
Stayed in Oct 2024
Family
6 review
2.0/10
Posted on Nov 30, 2024
I would prefer a decent place to stay. I don’t feel comfortable and secured.
Angelinchina
Basic Room
Stayed in May 2024
Solo traveller
44 review
9.0/10
Great
Posted on Jul 1, 2024
*** hotel, very quirky and nicely done. Nice rooftop and swimming pool, good vibe. The receptionist was a bit dry when I checked in but the person on duty when I left was very nice.
The rooms are very nice, emulating the Madrid of the 80s. Great shower.
Guest User
Axel Premium Room
Stayed in May 2024
Travelling with friends
4 review
9.5/10
Amazing
Posted on Jul 1, 2024
Excellent hotel with lots of character and charm. The staff were very helpful and kind even when they were under pressure.
The room was comfortable and had everything we needed.
The gym is on the second floor. It needs updating with some more machines and with the bells
Roofterrace is lovely and welcoming.
Guest User
Basic Room
Stayed in Sep 2023
Solo traveller
9 review
10/10
Outstanding
Posted on Nov 1, 2023
Perfect location that is near to many places of interest. Clean and safe hotel.
Guest User
Axel City Room
Stayed in Dec 2023
Couple
15 review
10/10
Outstanding
Posted on Jan 19, 2024
Perfect hotel ❤️❤️❤️❤️
Guest User
Axel City Room
Stayed in Jun 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Jul 9, 2025
This hotel is for people of non-traditional orientation. Consider this when traveling. Everything else is super great.
Original textTranslated by Google
Frankyeboy
Axel City Room
Stayed in May 2025
Family
5 review
2.0/10
Posted on Jun 30, 2025
I made a reservation for a family member on Saturday night, and when we saw it was after 12 noon, we tried to cancel it a few minutes later, but they refused. That's deceiving people. We had to book another hotel for him to stay that night.
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Guest User
Axel City Room
Stayed in May 2025
Travelling with friends
8 review
10/10
Outstanding
Posted on Jun 19, 2025
Very good location, very friendly staff and very good treatment, 100% recommended.
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Guest User
Axel City Room
Stayed in Oct 2024
Solo traveller
1 review
9.5/10
Amazing
Posted on Dec 6, 2024
Very easy. Central. Very nice and friendly people at all times. I recommend 100%
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Valeria Papà
Axel Premium Room
Stayed in Mar 2024
Travelling with friends
8 review
8.0/10
Very Good
Posted on Apr 28, 2024
We had a great time. Spacious and well-kept rooms. The location is central and the breakfast very good :)
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Guest User
Basic Room
Stayed in Sep 2023
Solo traveller
1 review
7.5/10
Posted on Dec 1, 2023
Not far from Plaza Mayor but that's it. The room is nice, unusual decoration but I expected better
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Anonymous User
Basic Room
Stayed in Jan 2024
Solo traveller
26 review
10/10
Outstanding
Posted on Apr 6, 2024
It remains very well in its segment. Dedicated team. Attention to details. Breakfast is improving quite a bit.