Ibis Budget Madrid Centro Lavapies

The **Ibis Budget Madrid Centro Lavapies** has a good location, right on a metro station square in the old town. If you don't have too much luggage, it's less than a 20-minute walk from the train station. The surrounding area is a bit chaotic, but Madrid's safety should be fine. There's a 24-hour supermarket right downstairs. The hotel itself is minimalist, typical of Ibis with small rooms that don't offer any extra amenities, but it's very clean. Luggage storage is charged by the hour. The room does have air conditioning, though. The breakfast is a standard 'continental breakfast'.

I booked this hotel mainly for its location. It's close to Atocha train station, about a 12-minute walk, and you can take the 203 bus to the airport! Almost all of Madrid's attractions are within a 2km radius, and you can even take bus 27 to Bernabéu! However... the room was so noisy, constantly with subway sounds!! There are about 20 rooms on one floor, from 01 to 22. I was initially given room 222. I don't usually mind end rooms, but this one was not only an end room, it was at the very end of the hallway, directly facing the corridor instead of being on either side! That wouldn't have bothered me if it weren't for the constant train track noise I heard when I came back to rest at night. I realized the subway station was right outside. This end room must have been the closest to the subway. I even recorded the noise on my phone and went to the front desk to discuss changing rooms! The front desk clearly knew about the problem. Her attitude was very poor. She first said, 'We're fully booked tonight!' I asked, 'When does the subway stop running?' She said 1:30 AM! I told her I couldn't sleep with that noise and couldn't accept it, hoping she'd change my room. She very reluctantly changed me to 401, and whereas I was initially given two key cards, she grudgingly gave me only one after the room change! Note that 01 is also an end room, and the elevator and fire escape are right outside the door!! As long as there's no noise, I can accept it! That night, as I was browsing on my phone in bed in 401, there was a huge vibration from the headboard. I thought there was an earthquake in Madrid!!! It turned out to be the fire escape door slamming shut really hard!!!! A hotel costing over 3500 for three nights, which is considered cheap locally, but the noise level is just unacceptable!! I can't give a good review!! Do Trip.com users not deserve to have rooms in the middle?

I chose this hotel because it was close to Atocha train station, but after checking in, I found it to be incredibly noisy. When I returned to the hotel at night, I saw groups of people eating, drinking, and chatting in the square downstairs. This continued until 6 or 7 in the morning, with constant talking and singing throughout the night. If you're a light sleeper, definitely avoid this place.

Excellent service and cleanliness. It's right next to the subway and has plenty of great places to explore nearby.