Ibis Budget Madrid Calle Alcalá

Ibis Budget Madrid Calle Alcalá Reviews

Ibis Budget Madrid Calle Alcalá

Metro Suanzes, C. de Rufino González, 19, Madrid, Community Of Madrid, 28037, SpainView Hotel Details
Ibis Budget Madrid Calle Alcalá
Ibis Budget Madrid Calle AlcaláIbis Budget Madrid Calle AlcaláIbis Budget Madrid Calle Alcalá
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Guest Reviews of Ibis Budget Madrid Calle Alcalá

8.5/10
Very Good
74 review
Verified reviews
Location8.3
Amenities7.8
Service8.6
Cleanliness9.1
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All reviews(74)
Positive reviews(69)
Reviews with photos/video(17)
Convenient location(24)
Easy to get around(23)
Awesome stay(14)
Friendly staff(13)
Clean and tidy(12)
Small room size(11)
Close to airport(10)
Negative reviews(5)
Dror Malka
Twin Room
Stayed in Jan 2025
Business travellers
32 review
5.5/10
Posted on Feb 20, 2025
This is one star hotel and not 3. No vegetables in the breakfast which is the important item in any food during the day. The crew dont know to speak English so you have to know Spanish.
Response from Property: Dear Malka, Thank you for the review of our establishment!Our continental breakfast buffet has twice as many products compared to other ibis budget hotels. And we have a lot of organic products, fresh and healthy fruit.You can see them in the attached photos, and you will also see that there were sliced ​​and crushed tomatoes. As well as boiled eggs, a first-class food to keep you strong all day.I am sorry to inform you that we do have products that you request and yes, we do speak English fluently.The entrance indicates that this is a guest house, not a hotel. We regret the confusion and have spoken with TRIP.COM to prevent it from happening again.Sincerely,reception
Caiyi
Room With A Double Bed And Bunk Bed
Stayed in Dec 2024
Solo travellers
1 review
10/10
Outstanding
Posted on Feb 1, 2025
Very nice service and the staff were very friendly and helpful
Response from Property: Dear Caiyi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Víctor T.Jefe de Recepción
Sachin Tatyasaheb
Twin Room
Stayed in Sep 2024
Business travellers
5 review
10/10
Outstanding
Posted on Nov 6, 2024
The hotel room was clean and nice. The location is just perfect, near to city centre.
Response from Property: We appreciate your comments regarding your stay at the ibis budget Madrid Calle Alcalá. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Víctor T. Jefe de recepción
Stephan93
Stayed in Dec 2023
Solo travellers
26 review
8.0/10
Very Good
Posted on Jan 30, 2024
Clean; modern; small but sufficient room size; friendly staff; close to airport and Atlético stadium
Edgar Aguilar Diaz
Twin Room
Stayed in Jun 2024
Couples
3 review
9.5/10
Amazing
Posted on Jul 23, 2024
Very good hospitality, very welcoming staff attending the reception, very accommodating and not a single situation where we felt unwelcome and treated unfairly. Definitely will book in the future holiday plan. Highly recommended.
Guest User
Room With A Double Bed And Bunk Bed
Stayed in Apr 2025
Solo travellers
20 review
8.0/10
Very Good
Posted on May 30, 2025
generally ok as it should be
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Víctor T.Jefe de Recepciónibis Budget Madrid Calle Alcalá
Asaf
Twin Room
Stayed in Oct 2024
Travel with friends
1 review
8.0/10
Very Good
Posted on Feb 10, 2025
Really nice and quiet
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Víctor T.
Guest User
Stayed in Aug 2023
Business travellers
1 review
10/10
Outstanding
Posted on Oct 31, 2023
Nice spot for quick access around madrid , metro station very close . Clean small room , plenty of shops around the heart of madrid .
Guest User
Twin Room
Stayed in Jun 2023
Business travellers
13 review
10/10
Outstanding
Posted on Aug 21, 2023
Good location not far from the airport
rami jossifov
Stayed in Nov 2023
Solo travellers
23 review
8.0/10
Very Good
Posted on Jan 20, 2024
It's ok!
Bishop Henry Xavier
Stayed in Sep 2022
Business travellers
3 review
9.0/10
Great
Posted on Oct 8, 2022
Staff and other people are very good 👍
Anonymous User
Twin Room
Stayed in Apr 2025
Couples
4 review
6.7/10
Posted on May 7, 2025
Such poor conditions, not worth more than 500. There are much better places to stay near Paris airport for more than 400.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Madrid Calle Alcalá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Víctor T.Jefe de Recepciónibis Budget Madrid Calle Alcalá
Guest User
Room With A Double Bed And Bunk Bed
Stayed in Feb 2025
Solo travellers
9 review
10/10
Outstanding
Posted on Mar 23, 2025
The room was a little small, but other than that it was very good. The hotel is very close to the subway, the front desk staff was very friendly, the room was clean and tidy with good lighting.
Original TextTranslated by Google
Response from Property: Hola, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Madrid Calle Alcalá. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Víctor T.Jefe de Recepción
Guest User
Twin Room
Stayed in Feb 2025
Solo travellers
1 review
10/10
Outstanding
Posted on Mar 13, 2025
Quiet and sanitary, close to the airport, you can take subway line 5 or bus 77 to 200. A very wise choice. I will choose this place next time. It is really good.
Original TextTranslated by Google
Response from Property: We very much appreciate your comments regarding your stay at the ibis budget Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Víctor T.Jefe de Recepción
Shanzhongheshi_
Twin Room
Stayed in Jan 2025
Travel with friends
17 review
7.5/10
Posted on Feb 24, 2025
I arrived at the hotel at midnight. It takes about 20 minutes by taxi from the center of Madrid to the hotel. I had to catch a flight at 6 o'clock in the morning. It took more than 10 minutes to get to the airport by taxi. It is only available for transit at the airport. There are no facilities to speak of, but it is clean and cost-effective.
Original TextTranslated by Google
Response from Property: Dear Shanzhonghesi,Thank you for the great review of our hotel! I just want to remind you that we are next to the Madrid Fair, where the most important fairs and congresses in Spain take place, as well as top-class concerts and musical events. We are also one of the few accommodations close to the Metropolitan Stadium, where top-class football matches are played and major stadium concerts take place. Our district is considered to be the next financial heart of the country.In addition, next to the hotel is the historic Quinta de Los Molinos park, full of almond trees now in bloom.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Víctor T.Jefe de Recepción