Gran Vía 10, Madrid, Community Of Madrid, 28013, SpainView Hotel Details
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Vincci the Mint Guest Reviews
4.7/5
Amazing
84 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(84)
Positive reviews(83)
Reviews with photos/video(21)
Awesome stay(30)
Great service(24)
Delicious breakfast(17)
Awesome rooms(16)
Clean and tidy(15)
Convenient location(10)
Easy to get around(6)
Located in the city centre(6)
Negative reviews(1)
Atta 25
Double Room
Stayed in Nov 2023
Couples
10 review
4.2/5
Very Good
Posted on Dec 10, 2023
Great location, nice lobby , room size are big enough, good service , breakfast until 14:00 😁 breakfast and lunch together, everything conveniently, I recommend it
6/8
Response from Property: Dear Atta 25,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager
L
Double Room
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Great location and great value for money. Good for tourist or business travelers.
Response from Property: Dear L,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager
Wee Seng
Double Room
Stayed in Feb 2024
Couples
6 review
4.0/5
Very Good
Posted on Mar 6, 2024
The hotel was good Location. very comfy with good atmosphere ..... staff were very polite and freindly ... its near to the public transports ..
Response from Property: Dear Wee Seng,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,Cristina SánchezGuest Experience Manager
Coo!
Double Room
Stayed in Aug 2023
Travel with friends
43 review
4.0/5
Very Good
Posted on Aug 13, 2023
Good location, the heart of the city centre, the staff were friendly and helpful, I’ll go back again next time.
Response from Property: Dear Coo,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager
Guest User
Double Room
Stayed in Jan 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The staff there was very friendly and helpful. The experience totally exceeded my expectations due to the relatively low price!
Response from Property: Dear guest,First of all, thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience. It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests. On the other hand, thank you for your very positive feedback towards our staff.Once again, we sincerely thank you for all your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another positive stay:)Kind regardsCristina SánchezGuest Experience Manager
LeoL
Junior Suite
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
This is a “must stay” at place. Had a wonderful time. Rooms are clean and spacious and staff very accommodating and friendly.
Response from Property: Dear LeoL,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another positive stay:)Kind regards,Cristina SánchezGuest Experience Manager
Guest User
Double Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Very good locations. Hotel very nice
Response from Property: Dear guest,Thank you for choosing us and for awarding us the highest rating in your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,Cristina SánchezGuest Experience Manager
Sunny JJ
Double Room
Stayed in Nov 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Lovely hotel hotel staff really friendly
It like home away from home
Awesome breakfast
Response from Property: Dear Sunny JJ,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,Cristina SánchezGuest Experience Manager
VIAJES IBERIASIA
Double Room with View
Stayed in Jul 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Sep 19, 2024
good hotel with good service
Response from Property: Dear guest,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel.Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager
Tiara
Double Room
Stayed in Mar 2023
Family
10 review
5.0/5
Outstanding
Posted on Mar 17, 2023
Very good and nice hotel. And near from city center. I will stay here again next time
Response from Property: Dear Tiara,We wanted to express our heartfelt gratitude for awarding us with the highest rating in your review! We are thrilled that you had such a fantastic experience during your stay.Kind regards,Cristina SánchezGuest Experience Manager
TheAngaritas
Double Room with View
Stayed in Jan 2023
Solo travellers
12 review
5.0/5
Outstanding
Posted on Feb 1, 2023
This was a wonderful stay ! Best location ever. Close to everything you need to see in madrid , local and other kids of restaurants. The breakfast was perfect and offered until 2:00 pm so it was almost a brunch perfect for late sleepers like me !
The bedroom with a view was stunning 🤩 would definitely stay here again.
Response from Property: We are very happy that your stay was so pleasant! and that you could enjoy our wonderful breakfast, it was a pleasure to have you with us! And the photos are wonderful!
We are waiting for you again if you decide to return to Madrid,
Laura White,
Team The Mint.
Rory
Double Room
Stayed in Oct 2023
Solo travellers
10 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Perfect location, clean and comfortable. Very nice lobby and rooftop.
Response from Property: Dear Rory,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another positive stay:)Kind regardsCristina SánchezGuest Experience Manager
ALMAZAN
Double Room
Stayed in Apr 2023
Couples
5 review
3.7/5
Posted on Apr 9, 2023
Everything about the bathroom is not ok with so many problems such as: on hot and cold shower and on rain shower which we were unable to use at all; shampoo and bath gels bottles which cannot be used.
özgül
Double Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Everything was great, very thanks.
Response from Property: Dear Özgül,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,Cristina SánchezGuest Experience Manager
Guest User
Double Room
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 17, 2022
Love this quirky hotel and the sky bar in a perfect part of Madrid, so much going on all around. This is my home from home in Madrid.