P.º de la Castellana, 22, Madrid, Community Of Madrid, 28046, SpainView Hotel Details
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Rosewood Villa Magna Guest Reviews
4.6/5
Great
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(68)
Positive reviews(43)
Reviews with photos/video(2)
Negative reviews(3)
Anonymous User
Stayed in Nov 2022
Booked for others
12 review
5.0/5
Outstanding
Posted on Dec 23, 2022
Great location next to El Corte Inglés and the Serrano shopping district. The patio is perfect for cigar smoking and drinks.
Guest User
Deluxe Room
Stayed in May 2022
Couples
5 review
5.0/5
Outstanding
Posted on Jun 27, 2022
Best hotel in Madrid
Guest User
Premier Room
Stayed in May 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Excellent breakfast in a very elegant area
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Guest User
Junior Suite Castellana
Stayed in Sep 2023
Couples
28 review
3.0/5
Posted on Oct 20, 2023
It is definitely not worth spending 10,000 yuan to stay in this hotel. It is far from the Rosewood in HK. The hotels all look the same and have no unique characteristics. If you have a high aesthetic level, I would not recommend them.
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Carl P
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 30, 2024
Great location just be sure to bring comfortable shoes. We walked a lot. Back to the hotel. We befriended two of the bar tenders that worked at the Tarde.o classic bar. This was special. They went out of their way to make our short trip very special. The room was very comfortable. Loved the firm mattress. The Gym has a pretty darn good setup of free weights. I prefer free weights to machines. The concierge staff assisted us with each day. The Rosewood breakfast is big enough to share with your spouse or friend. I would suggest ordering only one. We were in a corner room on the third floor. Sound proofing wasn't that bad. There we're a lot of children (holidays) so just be careful you don't run into one:)
Response from Property: Dear Mr. Carlpeltzer, Thank you for your wonderful review! We're so happy to hear you had such a great experience at our hotel. It's fantastic that you enjoyed the location, the comfort of your room, and the gym's free weight setup. We’re especially glad you had the chance to make special memories with the bartenders at Tarde.o Classic Bar — we’ll be sure to pass on your kind words to them. We're also grateful for your feedback about the breakfast portions and soundproofing. We will definitely consider this for future improvements. We hope to welcome you back soon for another memorable stay, and thank you again for sharing your experience! Sincerely, The Team at Rosewood Villa Magna
fatimafL8598OR
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 5, 2024
Amazing hotel from staff to room cleaners to vibes to food this is my second time here in this hotel and let assure you you will never change to another hotel when you will experience this is by far the best hotel in Madrid and the Christmas vibes was just amazing I would like to also mention Farah an amazing helpful staff at the hotel
Response from Property: Dear Fatima Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Team at Rosewood Villa Magna
Aburel
Stayed in Oct 2024
Business travellers
5.0/5
Outstanding
Posted on Nov 17, 2024
Nicely located in a residential area with embassies and a department store nearby. Cute small spa with jacuzzi, sauna and steam. Excellent breakfast with a nicer vibe on the weekends and served by excellent staff. Actually the human touch in this place is very kind. The rooms are comfortable and very well appointed. The attention to the detail is widely visible throughout the hotel.
Response from Property: Dear Aburel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Team at Rosewood Villa Magna
Guest User
Stayed in Sep 2024
Business travellers
5.0/5
Outstanding
Posted on Oct 9, 2024
I stay in this hotel as part of business trip. The trip was company paid so I can't comment on the value. However, all staffs are very polite and nice. Knows English quite well and willing to work with you on your requests. The hotel lack of pool but not a surprise for something like this in the middle of a historical city. My room was the 218 and looking over the street. It is quiet enough and do no feel nosy at all.
Guest User
Stayed in Sep 2024
Business travellers
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel is located in Salamanca district. Nearby there are many boutiques of famous brands. So, if you are going shopping for Madrid, this hotel is a great choice. Despite the rather modest appearance, the inside of the hotel is very elegant. Light and cozy rooms. Wonderful service. Lovely breakfast.
Guest User
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jul 9, 2024
Upon arrival, the team at the door and through out the stay were so welcoming and really accommodating every time. Check in was seamless and straight to the room. Everything was perfect in the room, Housekeep were fantastic every service. Cleanliness 5/5, presentation 5/5, comfort of the room 5/5 F&B - while the drinks and food were great, I found both breakfast service slow, and most notably courtyard service slow and disorganised. This was of course during the peak time as the courtyard was full, but lack of leadership showed in our observation. Empty glassware or flatware not removed, having to hall down staff for more drinks or food, Drinks being forgotten.
jrbaumgartner
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 2, 2024
Everything was 10/10. The service, aesthetics, if I needed something it was taken care of right away. Breakfast at The restaurant is delicious, Corte inglés is right next door for any of your needs. Rooms are kept clean. Amazing service by all the staff who I enjoyed because they were all so proper, kind and professional. Where would I improve? My bedroom got a little hot in the middle of the night even with the air on.
Response from Property: Dear Mr. Baumgartner, Thank you for having taken the time to share your experience. We are delighted to see that you have enjoyed all our areas to the fullest, and that the ambiance created motivated you to stay in the premises to enjoy our facilities. We are all looking forward to welcoming you again soon in the hotel. Kind regards, The Team at Rosewood Villa Magna
flunie
Stayed in Apr 2024
Business travellers
5.0/5
Outstanding
Posted on May 30, 2024
Stayed at the Rosewood Villa Magna in Madrid for 6 nights on a business conference with some leisure time included. From the outside, the hotel looks like a boring office building but it is superbly decked out inside. Rooms are spacious and well appointed with all the modern fixings. The common areas including outdoor areas are beautiful. You would never know you’re in the fashionable Salamanca neighbourhood. Service is great, the breakfast was amazing and even the bartenders are top notch. I literally have zero to complain about. The day we were leaving, the hotel was swarming with security since Taylor Swift was pulling in for a two concert date in Madrid. If the Rosewood Villa Magna is good enough for Taylor, it should be good enough for me and you!
Response from Property: Dear flunie, We extend our sincere gratitude for selecting Rosewood Villa Magna for your stay. From your detailed review, we can only trust your experience was delightful. It is a pleasure to read that besides exceptional circumstances surrounding your stay, we succeeded in making you feel even more special with services that completely met your expectations. We have made sure your inspiring appreciation has been shared with all our teams and are all looking forward to welcoming you again soon in the hotel. Kind regards, The Team at Rosewood Villa Magna
RonT-Global
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 8, 2024
Majestic, high standard rooms, good restaurant, good vibe and a nice clientele. You can perfectly spend the afternoon at the hotel. Wonderful location and a walking distance from Salamanca's happening streets, shops and restaurants. Recommended
Response from Property: Dear RonT-Global, Thank you for having taken the time to share your experience. We are delighted to see that you have enjoyed all our areas to the fullest, and that the ambiance created motivated you to stay in the premises to enjoy our facilities. We are all looking forward to welcoming you again soon in the hotel. Kind regards, The Team at Rosewood Villa Magna
markwlugano
Stayed in Apr 2024
Couples
3.0/5
Posted on May 2, 2024
The hotel is very old fashioned and out if date. I took the Villa Magna suite and it is the most underwhelming room i have ever e stayed in for a quite exorbitant price. The service is good and the food is good but nothing outstanding . The check in experience was also very mediocre and there is nothing in the room to welcome you , no wine , chocolates or anything. This place feels like a posh 4 star rather than a top 5 star . Having stayed recently in some of the top brands this was a huge let down Rooms 5 Service 7 Facilities 8 Food 7 Overall 7/10 and at a high price
Response from Property: Dear markwlugano, I am sorry to hear about your bad experience. We are normally known for our exceptional attention to detail, and I regret that we missed the mark on that occasion. It was a pleasure to spend time with you at time of check-out and listen to the various comments shared. It is with these that we continue to improve and strive at providing consistent and excellent service in all areas, at all times. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it again with all sincerity. With kindest regards.
JT9450EC
Stayed in Mar 2024
Solo travellers
5.0/5
Outstanding
Posted on Apr 25, 2024
I was so impressed with this beautiful hotel. Rosewood properties always set a high bar, in terms of design, dining, operations, service - refined, classy and overall excellent. The Rosewood Villa Magna didn't disappoint, excelling in all of those same areas - but the staff here were notably in a class all their own. From check in (Lola was incredibly helpful and accommodating, when I arrived extra early following an overnight flight) - to bar service (the staff at Tarde.O made a point to remember my name and other details about my travels, each day - recommending local spots and/or other day-trips from Madrid) - to concierge support (both Pablo and Antonio provided restaurant and service recommendations whenever needed, and handled bookings with grace). Also impressive? The cleaning service: there were so many thoughtful touches throughout my stay (for instance - I had a few pairs of sunglasses lying out on the desk when I left the room for the day - came back to them being nicely organized on a cloth napkin, with a glasses cleaning cloth placed nearby. And when my plug adapters and various cords for my multiple devices were all over the room - I came back to tidy cord-management I wish that I could have in my own home :-). It will be tough to follow that level of service, as I continue my travels throughout Spain this month - will definitely seek out this property when I come back through Madrid!
Response from Property: Dear JT9450EC, We sincerely appreciate your glowing review and are thrilled to learn that your recent stay with us surpassed your high expectation. It is truly heartening to hear that you found our hotel experience as incomparable, to the point where we positively surprised you. Our dedicated team, is committed to providing impeccable service, and we are delighted that you took note of this in the various areas you experienced. We're pleased that you have remembered the names of the colleagues that have personally engage with you, so that they can be recognized in return. Thank you for highlighting the special touches that made your stay so special. Your kind words inspire us to continue delivering exceptional experiences. We look forward to the pleasure of welcoming you back for another outstanding stay. Warm regards, The Team at Rosewood Villa Magna