Pestana CR7 Gran Vía Madrid

Pestana CR7 Gran Vía Madrid Reviews

Pestana CR7 Gran Vía Madrid

C.Gran Vía, 29, Madrid, Community Of Madrid, 28013, SpainView hotel details
Pestana CR7 Gran Vía Madrid
Pestana CR7 Gran Vía MadridPestana CR7 Gran Vía MadridPestana CR7 Gran Vía Madrid
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Guest Reviews of Pestana CR7 Gran Vía Madrid

8.6/10
Very good
66 review
Verified reviews
Location8.8
Amenities8.1
Service8.8
Cleanliness8.8
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All reviews(66)
Positive reviews(61)
Reviews with photos/video(15)
Great location(33)
Awesome stay(12)
Clean and tidy(10)
Convenient location(9)
Friendly front desk staff(5)
Delicious breakfast(4)
Negative reviews(5)
Dsb2577
Premium Room
Stayed in Oct 2025
Couple
5 review
10/10
Outstanding
Posted on Dec 14, 2025
The location of the hotel is perfect in the center of gran via where you can enjoy all the shopping u want, the staff were very helpful and friendly, my husband and I enjoyed our stay there ,the only issue was the outside noise but it wasn’t that much of a problem with us.
HALWTH
Superior Room
Stayed in Sep 2025
Couple
16 review
9.5/10
Amazing
Posted on Oct 9, 2025
The hotel's environment and location are both great. The front desk offers water and fruit, and the staff were very responsive to all my questions and even proactively offered to help call a taxi. However, the room size is a bit small, and being close to Gran Vía, noise is unavoidable.
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Guest User
Premium Balcony Room
Stayed in Sep 2025
Couple
10 review
4.5/10
Posted on Oct 12, 2025
Located in the most bustling neighborhood, it was incredibly noisy with car horns and party music. The noise only subsided a little after 1 AM, and we couldn't even dare to open the balcony door. We hoped for an early check-out, but the hotel and Trip.com kept pushing blame onto each other. Reluctantly, we endured three days of this racket, unable to rest or truly experience the beauty of Madrid. Trip.com's negotiation power with overseas hotels is quite concerning. From now on, I'll stick to big brands like *********** for my travels.
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Guest User
Superior Room
Stayed in Aug 2025
Travelling with friends
16 review
8.0/10
Very good
Posted on Sep 7, 2025
The room was tiny, and the chair was so heavy I strained my back. I wouldn't really recommend it. The only good thing is that it's Cristiano Ronaldo's hotel, and the location is excellent.
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Guest User
Superior Room
Stayed in Jan 2025
Couple
2 review
8.5/10
Very good
Posted on Feb 21, 2025
Excellent location at Gran Via. Near to many tourist attractions and shopping areas.
Guest User
Superior Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 21, 2025
The hotel is very nice, quiet and exceptional. I highly recommend it. The service, housekeeping, and receptionists are friendly and welcoming.
Guest User
Superior Room
Stayed in Jun 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Aug 15, 2025
Great location, amazing rooftop views. Very simple gym and small pool - but useful on a hot day!
Yeg35
Superior Room
Stayed in May 2025
Couple
3 review
9.0/10
Great
Posted on Jun 6, 2025
The locaiton and the room was excellent. The staff was very helpful. Our room was upgraded without any charge. Rooftop was amazing
Guest User
Premium Balcony Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 16, 2025
Every thing was good and we enjoyed our stay, howecer there was an issue with the A/C of the room and it was hot.
Guest User
Premium Balcony Room
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 3, 2025
Great location, excellent front desk service, and a fantastic rooftop terrace.
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Guest User
Premium Room
Stayed in Oct 2024
Family
1 review
9.5/10
Amazing
Posted on Nov 30, 2024
The hotel location is more than excellent, right in the middle of Gran Via, the Main Street In Madrid.the hospitality is very warm and sincere. The gentleman in the reception gave me an early check in when he knew I was flying over night. Jo, I hope the name is correct , was looking after my luggage, he’s a very friendly person. The room was very comfortable and modern , the breakfast was amazing . Simply everything was more than perfect and I highly recommend it and will stay in it next time in Madrid
Guest User
Superior Room
Stayed in Sep 2024
Couple
29 review
7.5/10
Posted on Oct 30, 2024
The location is very convinient as it is close to the Gran Via metro station. However, the room is a bit small for two persons, providing that we had two luggages. Also, the facilities is a bit old. The receptionists were super friendly and warmly remind us about the traffic conditions during the weekend.
Guest User
Premium Grand View Balcony
Stayed in Mar 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on May 29, 2025
Great hotel in great location. Super luxurious
Anonymous User
Superior Room
Stayed in Jul 2024
Couple
4 review
10/10
Outstanding
Posted on Aug 13, 2024
Amazing location, pretty much right in the city centre so close to lots of restaurants, bars & shopping! Food was also fab but slightly pricey. Rooms were super clean & had all you needed in them but were a little on the smaller side. Would highly recommend staying there tho !!
Guest User
Premium Room
Stayed in Jun 2024
Travelling with friends
1 review
8.0/10
Very good
Posted on Jul 15, 2024
Great location. Very clean rooms, sheet change and coffee refill everyday. A bit small rooms even if it is premium, especially the toilets. Don't expect too much. Regarding the reception service, okay-ish. Based on the personnel the service level varies, for instance we were served by the dark blonde male receptionist who didn't explain almost any of the amenities and was with an upset face all of the duration, whereas next to him there was another guy who was enthusiastically explaining all, moreover booking some flamenco entertainment even if he wasn't asked to. The worst part is the breakfast which is below average, even if we have paid for 3 days, we didn't have breakfast at the hotel after the first day. Overall a happy experience if you don't count the breakfast.