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Hotel Indigo Madrid - Princesa
4.4/541 Reviews

Hotel Indigo Madrid - Princesa

Madrid|0.78km from Cerralbo Museum
Like in other reviews, the main pro about this hotel is location. Very convenient for metro and bus access, and within reasonable walking distance to the Palacio Real. However, that’s about the only reason to book this hotel. The Front Desk staff was rude, unaccommodating, and just plain wrong. He insisted that the room was not suitable for two when the booking and rate type, both in my confirmation email and in the IHG app, clearly showed “SLEEPS 2.” When I asked if it’s a twin bed in the room, he said no it’s a queen. So I asked what’s the problem then? As we were getting our keys he then said by the way breakfast would normally be for one but in this case I give you guys the second breakfast free. As if he were trying to come across as doing us a favor, when I know for a fact that the rate I booked included breakfast for up to two guests. Our best guess is this person was ********** (it was myself and my ******** partner) and couldn’t stand the idea of us being in this room together. This is also all without so much as even acknowledging my loyalty (Gold) with IHG. I’ve stayed at Holiday Inn Expresses with considerably more welcoming staff than this man (won’t name him by name unless IHG reaches out) displayed at this property. Stay at this property for the location but don’t pay anything more than 60€ per night. Anything more than that is a rip off. And don’t expect to be given a warm welcome by this particular front desk person. There was another person - a woman - working the front desk but our interactions with her were unfortunately limited. Perhaps the experience would have been better if we had been welcomed by her as she was considerably more pleasant.

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Top rated hotels in Madrid

Searching for hotels near Cerralbo Museum? Compare room rates and reviews to find your ideal stay.
Barceló Torre de Madrid
4.6/545 Reviews
We were in Madrid for the first time, and picked Barcello de Torre primarily based on location and the glowing reviews on Trip Advisor. Anything you read that's positive is true: it's new, clean, perfectly located, reasonably priced, great breakfast, etc, but it seems like every menber of the staff goes out of their way to make you feel welcome. It's an easy walk to the Royal Palace, the Plaza de Espana subway stop is directly across the street, lots of restaurants close by, easy walk to Puerta del Sol, excellent dinner in the restaurant. large rooms. An extremely well run operation that should be the model for others in it's class.
Suites Viena Plaza de Espana
4.5/552 Reviews
All aspects are very good, is a suite with kitchen and living room, large in size, complete things, including a variety of kitchen utensils and cleaning supplies. The bed was large and comfortable, cleaned and the breakfast was very good. The price is quite expensive
Motel One Madrid-Plaza de España
4.2/561 Reviews
The location of the hotel is very good, very close to Plaza de Espana, but the square is under renovation. It's a short walk to Montana River Park, and you can also walk to the Royal Palace and Puerta del Sol in about twenty minutes. The room is not large. It is more like a domestic high-end business hotel. Toothbrushes and slippers need to be obtained from the front desk. Breakfast plus 17 euros can be enjoyed, there are many choices. There is a supermarket and laundry room in Diadia nearby, which is very convenient. Children can stay for free if they do not require an extra bed.
Espahotel Plaza de Espana
4/582 Reviews
City Center
The location of the hotel is very good. Turn around and go to the main street. The parking lot is at the entrance of the hotel. It belongs to a large public parking lot. The hotel is relatively old, and the air conditioners are all indoors, which is similar to the old hotels of about 2 to 3 stars in China. Madrid must pay attention to thieves. . I will start accidentally.
VP Plaza España Design
4.8/584 Reviews
City Center
1. We booked two double-bed rooms. When we checked in, we were given a double-bed room and a twin-bed room. Two gay men cannot sleep in the same bed, so we went to the front desk to coordinate, and the front desk told us to change rooms. There is an additional fee of 30 euros! Don’t hotels have to abide by the agreement? Don’t hotels have to honor reservations? I hope Ctrip can give an explanation! ! ! Second, there is no Chinese courtesy at the service desk! It’s not like they can communicate in Chinese as Ctrip said! 3. When we arrived at the hotel, we were charged an additional deposit of 600 euros. After checking out, there is still no payment reminder! very worried!
Principe Pio
4.5/555 Reviews
City Center
This was our first stay at the Principe Pio Hotel, we booked a room with a Palace view. On arrival we were upgraded to a top floor suite by very friendly staff on reception. The room was delightful and looked like it had recently been decorated. We had terrific views of the Palace. The room was kept in tip top shape on a daily basis and nothing too much trouble for the staff. One minor gripe was the mattress was a little firm for our tastes. Our first night was inadvertently spent with the windows ajar and it could be noisy as it’s on a main road combined with the peacocks calling from the palace garden. From then on with the windows closed it was absolutely fine, the aircon worked very well and was whisper quiet. Although this is classed as a 3* hotel we had a safe, fridge and tea making facilities to make our stay really comfortable. There is a roof terrace with plenty of seating to enjoy the sunshine too.

Frequently Asked Questions

Madrid Travel Guide

Book hotels in Madrid via the Trip.com website or app, it's easy and hassle-free. Looking for hotels in Madrid? Trip.com is a great place to start. You can stay 3-5 days at hotels in Madrid without running out of things to do. Located in Spain, Madrid is a well-known and vibrant city.

Every day, travelers worldwide arrive at Madrid–Barajas Airport to start their vacations and business trips in Madrid. If you don't want to take a flight, coming to Madrid by train is a good choice as well.

Trip.com offers discounts of up to 20% on 1494 boutique hotels in Madrid. As a popular tourist city, Madrid has many renowned chain hotels. Novotel is the top choice of many travelers in Madrid. Hotels under the Novotel brand are a good choice. A popular hotel in Madrid, Senator Barajas is also one of the highest rated. Many tourists also stay at Hotel Paseo Del Arte.

In the city center of Madrid, you'll have easy access to Plaza Mayor, Monumento a Alfonso XII, Puerta del Sol. You can choose attractions in Madrid that are perfect for a weekend getaway, such as Royal Palace of El Pardo, Terraza de Chamartin, Ciudad Deportiva de Real Madrid. The most popular attractions for tourists in Madrid are Royal Palace, Plaza de Oriente, Square of Spain. Commercial areas like Calle de Serrano, Gran Via, Mercado de San Miguel are ideal places to buy souvenirs.

Average Temperature

• January to March: 10.34°C during the day, 6.1°C at night

• April to June: 19.2°C during the day, 13.74°C at night

• July to September: 26.27°C during the day, 20.22°C at night

• October to December: 12.29°C during the day, 8.54°C at night

Average seasonal Rainfall

• Spring: 32.67 cm

• Summer: 41.33 cm

• Autumn: 17.67 cm

• Winter: 53.67 cm

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