Sol Palmanova Mallorca

Arrived from Belfast with jet 2 11-09 until 18-9 no issues travelling although waited well over an hour for luggage . Check in at hotel was easy and asked for upgrade for room with the solarium balcony but none available until the Monday told to call back . We also upgraded to the all inclusive plus/gold 2 adults 2 kids & £349 which also included the room tax . We had stayed this hotel 2 years ago and enjoyed the AL plus/gold but this occasion was a waste of money tbh , the frozen cocktails they done before they don’t do now , I did ask for premium cocktail & haven’t a clue what they give me but I didn’t drink it . There is only so many packets crisps & icecream/lollies you can eat in a day plus we don’t drink lot alcohol so the upgrade was a flop & waste money for us ! We had a family room and was decent enough but no bath just a shower and we had a large balcony over looking the street at front hotel sol1 . Hotel is very clean and staff are very attentive especially around the kids club which our grandkids enjoyed ( aged 4 & 10 ) . Monday we did get an upgrade to solarium room €64 mon-fri which we were happy with . I felt the room was smaller but had a bath (no plug ) and the grass balcony area over looking the pool was worth the extra money . The pools were fine and we always got a sunbed whatever time of the day . The food I felt has went down hill a lot , the hot selection isn’t great , if you eat lot salad , bread & fruit you be grand , we ate out for main meals . I love location of this hotel but for us this trip will be our last staying here .

Our last day here after 10 nights thank god.. Came last year and loved it.. this year awful.. just an honest review that's all. First arrived and after pre requesting sol palmanova no.1 with a high floored room we ended up in sol palmanova no.2 .. with the lowest floored room with the worst ever balcony view I've ever had on Any holiday.. pictured below.. Food started off ok but went down hill drastically!! And I'll eat anything but for example the scrambled egg was like soup, the lasagne totally tasteless, a lot of the times no cups or glasses... Pool area horrendous, with too many kids kicking and throwing full sized balls etc in a very narrow pool....not enough room for the amount of guests in each hotel.... seems like nobody in charge, like a free for all,at night kids booting footballs against tables etc even when told not too, seems like a totally different hotel compared to last year and will not be coming back again....shame as the location is ideal....

We had an amazing family holiday at this hotel and couldn’t have asked for a better experience. From the moment we arrived, the staff were so welcoming, friendly, and always happy to help. The hotel was spotless throughout the day, with the cleaning team doing a fantastic job of keeping everything clean and well-maintained. There was always something to do, with entertainment available for both adults and children during the day and in the evenings, which made our stay even more enjoyable. A special thank you to Fernando and Eduardo, who truly made our holiday unforgettable. They both went above and beyond to make sure everyone was having a great time. Their kindness, energy, and excellent customer service really stood out, and they are a credit to the hotel. We had such a wonderful stay and have made some amazing family memories. We would definitely recommend this hotel and can’t wait to come back!

Just returned from our family holiday with my 3 children and my sons girlfriend ( all late teens / early 20s) and could not fault this hotel at all. It is kept very tidy and clean and the staff are all very friendly and attentive. We upgraded to the premium drinks package for €14 per person per day which allowed us unlimited named brand alcoholic drinks, decent ice creams ( toblerone, Nuii, Cornetto) and crisps . Very worthwhile doing. The food was fresh and plentiful. One of our party is gluten intolerant and was given a menu to choose from for the next day and had plenty of options. There were also separately packaged snacks that were available and clearly labelled. The hotel is conveniently located just a 5 minute walk from the most amazing beach with plentiful restaurants and gift shops. For those wanting to experience the night life of Magaluf it is just a 10 minute walk away. There is lots of entertainment at the hotel with the choice of the outside stage at Sol 2 or the inside entertainment in Sol 1. The rooms were cleaned everyday and we found the beds to be comfortable. The sun loungers near the pool do get reserved early but we preferred the quieter solarium sun lounger area and never struggled to find an available bed even when having a lie in! We would definitely have no hesitation in recommending this hotel. Go for it !

Location - perfect as less than 2 minute walk to the beach and right by pubs, shops, restaurants. Atmosphere - really good entertainment in two sections. Families tend to stay outside entertainment by Sol2 and couples tend to watch indoor entertainment in Sol1. Something for everyone. Rooms- clean and tidy. We found bed comfy despite other people's complaints. There is a TV, a free safe deposit box and plenty of room for somewhere to put your head at night. Food- something for everyone and what you would expect from an all inclusive. Every serving offered a huge selection of salads, vegetable dishes, different meats and fish, pasta dishes, cold meats and cheeses, breads as well as catering for the fussy eaters of chips, burgers, pizza. Breakfast is a great selection of hot and cold also offering gluten free bread and croissants. People who complain about the food need to realise this is not 5 star. Snack bar was basic with burgers, hot dogs, chips, pizza, ice cream. We only used this once or twice as liked the restaurant at lunch times. The ice-cream machine was perfect for making Bailey's milkshakes Drink- local alcohol was fine. Token system worked ok but we brought our Stanley cups for refilling soft drinks by the pool which avoided spills and kept them cold for longer. Staff work so hard constantly cleaning. My only bugbear is how inconsiderate some people are when finishing their meals leaving the table in an absolute state. It takes 20 seconds to pile your dishes to the side of the table instead of being rude and treating the staff like servants. Jesica Martyn the waitress was wonderful and was always smiling and chatty and would have a joke with us at mealtimes.

Absolutely amazing hotel, food and drinks are faultless, staff are absolutely amazing and very helpful, they provided great entertainment throughout the day and evening. Special mention to David in the bar, Seb, Marc, Lucia, Olaf and everyone else who’s made it an amazing experience. We will definitely be back next year

We have just returned from a4 night stay. The hotel is absolutely spotless from to bottom and really well maintained. Staff are nice and I found that my tiny amount of Spanish seemed to be appreciated. The pool are is nice though towels do start going out in the early hours and don't get used until into the afternoon quite often. I think staff should clear these for other people that have gone to the pool earlier. Water was freezing so we didn't get in. The brown plastic cups for all drinks are absolutely horrible and we've never seen anything like it before. As we had done our research we had brought our own patio/picnic plastic beakers which took staff some getting used to. As has been mentioned the beds are rock solid and we had a couple of duvets used as a mattress topper but it was still a killer on our backs. Room itself was very clean but just practical. Shower was awsome. The hotel is extremely well placed to get out to local bars and restaurants. This was good as the food is the worst we've ever had in a hotel with cheap ingredients. Also the noise level is dreadful. On a plus it's a great girl for anyone disabled.

The hotel is beautiful . The view from the hotel is stunning and the staff have been absolutely lovely . A special mention to Eduardo who made our trip extra special his attention to detail and his lovely manners . He sang for me on my birthday and made the day extra special . I would come back here to see Eduardo every year he has really made this a lovely first holiday for us .

I’m not normally one to listen to reviews as everyone has their own opinions but I think this hotel needs a review. First things first the beds are rock solid!! We had to ask reception for more blankets as the beds were that hard. I’m one who can sleep anywhere but these were bad! Rooms aren’t big but did the job. Showers are kind of hard to get into as the glass panel doesn’t move so as someone who struggles with mobility this was a struggle. Location is great, pool side is great and the entertainment… Only other downfall is the food, not much variety and as a pregnant lady there wasn’t much for me. I had to eat out most of the holiday. Everywhere was clean, no problems with the lifts either. The walls are paper thin, you hear everyone coming in at 3am drunk!