Tent Mojito Suites

I have only given 1 star because there isn’t an option for 0. This place is a complete scam. Would not recommend anyone book to stay here or book any events at their hotel. My friends and I paid to go to a pool party at the hotel, through their website. When we turned up we were told the party had been cancelled (despite them allowing us to buy tickets two hours prior). It has been 6 weeks and we are still trying to get our money back. The hotel keep saying they will be refunding us soon but we have had to continuously chase them with no sign of us ever actually getting a refund for the event which never took place. It’s completely outrageous and unacceptable. We have been conned by BH.