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"Decent hotel, nice location"

"Didn't like the fact it was not one of the Meriton chain style places . Was very old looking but large rooms .. Shouldnt be advertised like the Meriton"

"We decided to stay at the Sheraton Mirage Hotel for the last night of our trip with high expectations. The hotel we entered with high expectations of being a 5-star luxury hotel was a mess. The smell of a tattered carpet greeted us, and we could see dust with our own eyes as if it hadn’t been cleaned for months. I was so angry, but my husband, who could communicate in English, couldn’t stand the allergies that were rising all over his body as he waited for me to come out after washing, so he ran to the desk and showed me photos of the skin troubles on his body. Fortunately, with the help of a staff member who spoke Korean fluently, we were able to change rooms for the time being, and instead of apologizing, he gave me a drink voucher, which helped me calm down. However, I’m still angry when I think about the poor management of a 5-star hotel that I can’t understand. It was the off-season, and there was a room that could have been changed right away… and it wasn’t a regular room, but a room with a good view that I had paid an additional fee to choose, but they assigned me this room… I think they should clean it properly before promoting it as a 5-star luxury hotel. Of the 4 accommodations I stayed at during my 9-night, 10-day trip to Australia, this was the most incomprehensible and worst hotel."

"Arrived late ( like 10pm), there was no one at the reception, the whole lobby was empty, I couldn’t get any help but yell out loud “ is anyone home?”, someone came out from the back after I yelled at least 30 sec, both receptionist and security guard, not good enough."

"The resort is not the newest, but is a good deal if taking into account the entry to theme parks. Parking at the front can sometime be a problem. You can go through the walkway, which is through the giftshop, to get to the themepark. Water park and pool can be cold in the morning due to low water temprature. Wifi is good accross the resort. The room itself is nice with most view to the garden. However, the quality of cleaning is not to the standard yet, stains on bedsheet. I faced bedbugs in my beds that bite my kids and myself badly. Have given a separate review to the hotel."

"Loved this hotel Got an upgraded room which had amazing views from the 53 floor Kitchen is well equipped, pools are lovely and location is close to glink so you can leave the car in the parka Fe We also used lime bikes to cruise over to main beach and beyond"

"Our stay was excellent the hotel location was good. Very good access both to transport, shopping, and food outlets excellent Asian cuisine within a short distance. Service was excellent. The house keeping was of a high quality. The laundry facilities were a real asset as we had been on the road for over a week. We also enjoyed some lovely breakfasts at the hotel. We would have no hesitation on recommending your hotel to others. Thank you!"

"The location is very good, very close to the beach, and there are many amusement facilities suitable for children nearby. The room is fully equipped, the electrical appliances and kitchenware are very new, and it comes with a parking space, which is suitable for self-driving tourists and business travelers. You need to clean up and take away the garbage yourself when you check out, and there is no room service."