Hotel Botanico San Lazzaro

First off, we booked through ******* which can offer great deals but sometimes they don’t get everything right. The number in our group was not sent correctly to the hotel so the room we booked initially could not fit us. The hotel moved us into another suite that, on their website says accommodates 2. We had 4 and an infant. This was a problem. The “family suite” also had very steep stairs up to a loft where the only bed is located. Where did our two older kids sleep? In a fitness room where two cot beds were put, surround by the fitness equipment still in the room including the weights and lifting machine. We asked the staff if this was normal and they said yes. We went to dinner at the hotels restaurant that night and ordered some pizza and pasta. Besides the food being mediocre, there were ants crawling all over the table and into the food. It was disgusting. Our patio and room also had ants everywhere. During the night one of our kids came up the stairs to see us because they were scared and after some consoling she went back down only to slip down the very steep stairs and injured her leg. We ended up leaving the hotel early that next morning because we couldn’t be in such an unsafe place with staff willing to do anything to try and get you to stay including disregarding your safety. At one point through email the hotel manager said, “your children had no reason to use the stairs in the room” when I told him about the injury. That should sum up the hotel staff’s “professionalism”. I would never recommend this hotel to anyone unless you love unfriendly staff, ant infested rooms and restaurant and disregard for your safety.

Lovely Older Hotel Lacks 5 star Quality Very nice older hotel on the coast. A lot of details lack the upgrades necessary to consider them charming while being useful. The service was great for meals and luggage but the concierge was not helpful unless questioned repeatedly. For example, with every stay you receive a complimentary 45 minute spa session. This was not communicated to us at check in but thankfully we read the website a day later to book our session. Not exactly the 5 star service and accommodation you’d expect but we enjoyed ourselves and had ample space to relax.

One of a kind property; secluded with five star service and staff is helpful and kind. Be ready to climb stairs and walk a bit. Perfect honeymoon oasis.

Amazing view, excellent friendly stuff,excellent quality of bed linen and towels Amount of steps can be challenging,but it worth it!

An exceptional quality resort with a magnificent view of the Mediterranean and the convenience of walking location to the center and trails. Staff are expert hoteliers and will treat you royally. Quality of breakfast and dinners are exceptional. In-house parking is a bonus. One of the best in Amalfi.