The Charter House

The Charter House Reviews

The Charter House

114 Legazpi Street, Legazpi Village, Makati, Metro Manila 1229, PhilippinesView hotel details
The Charter House
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Guest Reviews of The Charter House

8.5/10
Very good
128 reviews
Verified reviews
Location9.4
Amenities7.6
Service8.4
Cleanliness8.5
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All reviews(128)
Positive reviews(123)
Reviews with photos/video(21)
Great location(40)
Great service(22)
Awesome stay(17)
Clean and tidy(15)
Great value for money(9)
Convenient location(9)
Clean pool(6)
Easy to get around(5)
Negative reviews(5)
Guest User
Superior Room
Stayed in Jun 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jul 8, 2026
I had a great stay at The Charter House in Makati. The hotel’s biggest advantage is its unbeatable location—it’s directly across Greenbelt 5 and just a short walk to Glorietta, Ayala Center, and the Ayala Museum, making it perfect for shopping, dining, and sightseeing. The rooms were clean and comfortable, the staff were friendly and accommodating, and the overall atmosphere was relaxing. It’s an excellent choice for travelers looking for affordable accommodation in the heart of Makati without sacrificing convenience. If you want a hotel that’s close to major landmarks, restaurants, and shopping malls, I highly recommend The Charter House. I would definitely stay here again on my next visit to Makati!
noemiii
Premier Room
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on May 19, 2026
it was our 4th tine staying in charter house, the staff are always very nice and the room are always clean. the location is very convenient for us. so for sure we will come back.
B!3N
Family Room
Stayed in Mar 2026
Family
104 reviews
9.0/10
Great
Posted on Jun 17, 2026
Iam a frequest guest here at the Charter house. It’s just across greenbelt mall & near to Glorieta & SM makati. They serve breakfast. They have room service as well. Good value for money. Friendly staff.
Guest User
Family Room
Stayed in Jul 2026
Family
1 reviews
10/10
Outstanding
Posted on Sep 6, 2026
i particularly appreciate the clean & good smelling sheets & towels.  Good food at the restaurant too
Guest User
Premier Room
Stayed in Jun 2026
Solo traveller
1 reviews
9.5/10
Amazing
Posted on Sep 1, 2026
Room was clean and very close to the greenbelt mall. The service is spectacular! I forgot my phone and asked them if they still have it and they confirmed.
La Lisa
Superior Room
Stayed in Jun 2026
Solo traveller
4 reviews
9.5/10
Amazing
Posted on Aug 2, 2026
Love the location and the staff. Location is just right across Greenbelt 5. The staff is very helpful, from the security guard, doorman, concierge and reception. Check in was smooth and fast. They even allowed me to have a late checkout at 1 pm for free. I just had a problem with the heater in the shower since it wasn’t working despite the maintenance coming to repair it. As it turns out, they need to replace the heater. But over all, it was a satisfying stay. Would recommend!
Crimsona
Superior Room
Stayed in Jun 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Jul 8, 2026
Ive stayed at Charter house since the past 15 yrs sometimes on my yearly visit to Manila or as a transit overnite. The location meets my needs as location is great restaurants are abundant and awesone hotel service.
JM Maca
Superior Room
Stayed in May 2026
Solo traveller
39 reviews
8.5/10
Very good
Posted on Jun 19, 2026
The staff are warm, friendly and helpful. Only downside is that there's no parking facility. You have to pay for your own street parking.
Guest User
Family Room
Stayed in May 2026
Family
2 reviews
8.5/10
Very good
Posted on Jun 15, 2026
Location is very near Greenbelt, Glorietta. Transportation is very accessible to Grab, GSM and Taxi. The room is clean but very old. Water Heater is not working well, sometimes it's working, after a minutes it is not working.
John and bem
Premier Room
Stayed in Apr 2026
Couple
55 reviews
10/10
Outstanding
Posted on May 25, 2026
Well pleased with this place very affordable right in the middle of Makati the staff very pleasant and helpful and the cleaners were great even got a decent pool with seating and sunbathing area 1👍👍
Anonymous User
Premier Room
Stayed in Apr 2026
Solo traveller
3 reviews
9.0/10
Great
Posted on May 25, 2026
Been staying here at least once year when ever I visited the Philippines. I love its proximity to a lot of things and rate is very reasonable. Location is very safe and close to so many restaurants.
Anonymous User
Superior Room
Stayed in Oct 2025
Solo traveller
18 reviews
10/10
Outstanding
Posted on Feb 2, 2026
Place is very clean and convenient to greenbelt mall. Location was the best.
Jeni Lou
Family Room
Stayed in Sep 2025
Family
7 reviews
8.0/10
Very good
Posted on Jan 3, 2026
Very convenient and accessible to Greenbelt we’re able to attend the Sunday Mass and Staff are friendly. Recommendable to my Family and Friends for there vacation. See You Soon😀
xoxo tin
Superior Room
Stayed in Jun 2026
Booked for others
3 reviews
8.5/10
Very good
Posted on Jul 24, 2026
Great stay. Convenient location, very near malls and restaurants.
Anonymous User
Superior Room
Stayed in Aug 2025
Business traveller
77 reviews
8.5/10
Very good
Posted on Sep 28, 2025
Clean rooms, helpful staff, and a fantastic location just across from Greenbelt Mall and near lots of shops & restaurants. Free WiFi, rooftop pool, and decent amenities make it a good value. A few downsides: noise can be an issue (street / construction, especially on lower floors), some rooms / fixtures feel a little dated, and views from some windows aren’t great.