Klojen Oro-oro Dowo Hotels

The best part is the location. The location is near famous street in Malang. You can find a lot of restaurant, cafe, souvenir shop and groceries shop walking distance from the hotel.

We extended our stay especially because of the location of the hotel. The room is small as is the bathroom, but it is clean. The water pressure is good for showering. There are very nice restaurants nearby. The only thing I didn't like was that light came in through the room since there are no curtains to block the light coming in from the common areas. The staff service is good.

Stayed in room 323. Door to balcony does not close fully so all noise from outside comes in. Also soundproofing in rooms isn’t great (or maybe neighbours are just loud). Staff are nice , breakfast is simple but sufficient. Ok for a one night stop over.

Stayed for 3 nights in Room 2 (infront of Reception) and Room 5 ( in front of breakfast area), and then 1 night in Room 9 and 10 on second floor. Great service and staff, they really do try their best to accommodate your needs. Mediocre breakfast - instant noodle should not be a part of any restaurant's menu, unless street food stall is the standard you are after. But they have variety in their breakfast menu, we appreciate that. It is an old house turned into a guest house - i. e. the walls are thin, the whole outdoor area is a smoking area hence whenever someone smoked, we smelled it inside our room (Room 5). To maximise their space, there are 2 rooms infront of entrance/ reception/ common waiting area (Room 1 and 2). All the rooms on 1st floor were constantly noisy, we could hear everyone's footsteps, chats and because it was the holiday season - big chatty families hanging out until late at night are a nightmare for us. Rooms on 2nd floor were very nice, walls are still thin, the balcony is the size of a walkway thus minimizing people smoking infront of your rooms, rooms are smaller, but quieter for a good rest. Water pressure and hot water in shower are excellent. You can do better with adding a couple of more wifi extender. We so appreciate the staff, they are helpful, they let us refill our water bottles, they help us reheat our food. They have a small cafe - staff should be trained to direct guests intending to chat to this area. The guesthouse should have a designated smoking area - away from rooms. The guesthouse should have a quiet time to allow other guests to rest - e.g. Quiet time from 10am to 8 am or whatever normal time people have breakfast. It is not great to have to hear children shouting at 06:30 excited to have breakfast. Or repurpose your cafe to early breakfast time (06:00-08:00)- away from rooms and then back to common breakfast area after 08:00. Since your breakfast is not a buffet breakfast anyway. I hope the guesthouse reads this review as we love the staff, we'd like them to keep their jobs. But guesthouse management/ owner can do a way better job at managing their wonderful staff. Currently, I highly recommend this hotel if you're staying for 1night: location is excellent, bedsheets are clean, shower is great, price is excellent and staff is wonderful. I do not recommend staying there for more than 1 night unless you're there already and the hotel isn't fully occupied. Paying full up front as i did making a booking through this app is one of the gravest mistake i have done. We barely slept through the 3 out of 5 days we stayed there. Photos enlisted on this website are deceiving (aren't they all) - only 3/4 rooms in the guesthouse are of sizable space - the rest are tiny, trying to fit 2 suitcases in a room for 2 was a pain.

The building is a Dutch building over 100 years old, the interior has been renovated and well maintained. The staff is warm and attentive, everything is good. The Italian restaurant next door (also part of the hotel, breakfast is here) is of high quality, authentic, and the environment is very comfortable. I chatted with Maria (maybe I heard the name wrong, if so, I'm sorry) who has worked here for 31 years. She gave us a brief introduction to the hotel and restaurant and warmly invited us to take a photo. Every staff member was very nice. I will definitely come again and again. Looking forward to seeing you again.

Location is good, bit old but ok. Bit a waste to order room with balkon, cause the balkon is small and dirty, no chairs or table, dusty, definitelly not cleaned maybe for weeks. The room is big, the bed is niceand clean, bath room is ok, not smelly but need more cleaning. Some ornaments in the room are dusty. Overall is ok.

The best things about this hotel is that cafe& restaurant is connected and they are open morning to night. Live music in dinner time and they specialize sweet bakery, cookies and cakes. I have tried ”black Forrest cake” and it is a same quality level as Korean bakery in US. Which, I think high standard for Indonesia. Highly recommend.

Very clean and well-maintained hotel. We can only recommend it.