Coconut Tree Hulhuvilla Beach

It's really very bad, it's a very dilapidated roadside inn, everything is rusty and broken! Really bad experience!

I advise all friends who want to book this hotel to give up the idea as soon as possible and test Julei personally. The hotel has no sense of responsibility, no concept of service, no integrity, and is full of lies. Chinese people do not lie to Chinese people. Don't think that stepping on a thunderstorm is a small probability event, and bad luck won't be your turn. You can check the historical reviews of this hotel. As long as you stay, you will be 100% cheated. The experience is as follows: 1. To ensure a smooth trip, I sent an email to the hotel one week in advance to confirm the relevant matters. One day passed, two days passed, and there was no reply for three days. Seeing that I was about to leave, I asked Ctrip for help. With the help of Ctrip, the hotel responded. The hotel also lied that it did not receive my email. If it was not received, how did you reply to my email? Even such a naughty kid wouldn’t even bother bragging, right? The above are just appetizers, the excitement is to come. 2. I saw that this hotel provides airport pick-up and drop-off service, which costs 15 US dollars per person. I thought that I was not familiar with the place, and I arrived on a late flight, and I was bringing my family with me. Although it was a bit expensive, I still booked an airport pick-up and drop-off for convenience and safety. . The reservation was also confirmed by Ctrip. The other party also replied to the email asking me to look for a vehicle painted with the hotel logo after getting off the plane. Unexpectedly, after getting off the plane, I waited for half an hour without seeing the hotel pick-up vehicle. After searching around Madai Airport for three times to no avail, I had no choice but to seek help from Ctrip. It was already 23:30 local time and 02:30 Beijing time the next day. After Ctrip's coordination, the hotel replied that I should call them myself to inform them of the location, and they would drive to pick me up. Please wait at least 30 minutes. w t f? ? Is the airport transfer I booked fake? I’ve seen similar situations in comments before where someone booked an airport pick-up but didn’t wait for the bus. I thought this was a small probability event. I wasn’t that unlucky, right? Only on the spot did I realize that booking a hotel like this was a completely probable event. I immediately told Ctrip that I couldn't wait. Fortunately, Ctrip handled it appropriately, allowing me to take a taxi there myself, and Ctrip would bear the cost. High energy ahead. 3. The resort island I booked is Westin Island. Before departure, after many communications with Ctrip stewards, I was told that Westin would confirm my water flight with Coconut Tree Hotel for the next day. I only need to contact Coconut Tree Hotel Just confirm the check-out time at the hotel to make sure you can catch your flight. When I checked in, the hotel did ask me about my check-out time the next day. At this time, I had no idea that Westin had informed the Coconut Tree Hotel that my flight would be at 8:30 the next day. So I said a more compromise check-out time, 10:00. The hotel had no clue that I was going to miss my flight. After checking in, I checked out at 10:00 the next day as planned. I have to complain about the cleanliness of this hotel. I am a person who has a high tolerance for hotels. I have enjoyed the Bvlgari St. Regis Ritz-Carlton. I can also tolerate Hanting Home Inn and even guest houses. But this hotel was really extremely dirty. The quilt had a strong smell and cockroaches and spider webs could be seen everywhere. It was disgusting and set a new limit for the hotels I have stayed in. I took a taxi to the airport at 10:30 and was told that I had missed the 8:30 water flight and the next available water flight would not be until 16:30. I was dumbfounded on the spot. From check-in to check-out, the Coconut Tree Hotel did not mention a single letter about my water flight. Even when I was informed that I would check out at 10 o'clock, they did not realize the abnormality and made a reminder. This is entirely an accident caused by the Coconut Tree Hotel’s serious communication failure, okay? After many communications with the Westin staff at the airport and the efforts of the Westin team, we finally temporarily arranged another sea flight to take us to a nearby island, and then transferred to a speedboat to the Westin. The time to get to the island is 15:30 Male time. It was delayed for a full 6 hours. I would like to thank the Westin team for being very helpful and minimizing my losses. The most irritating thing is that when the Westin team showed me the call records with the Coconut Tree Hotel, the Coconut Tree Hotel still insisted that it had not received the notice. Later, Westin learned that their hotel on the island Team, the airport team has called the Coconut Hotel more than once to confirm my flight time, and even called them early the next morning. In this case, the Coconut Hotel and its domestic agent still have to ***** denied it and said he could only apologize and not pay a penny. It really made me laugh. When negotiating with Ctrip, Ctrip handled the matter proactively and efficiently. But at this time, I was no longer in the mood for a vacation. A long-awaited trip to Maldives was ruined by this Coconut Tree Hotel, which had no moral bottom line, no sense of service, and no integrity at all. I replied to Ctrip and we will negotiate after returning to China. In the end, Ctrip provided a full refund. The above is my history of blood and tears when I booked this Coconut Hotel. I hope all tourists will keep their eyes open and boycott this unscrupulous hotel and agent.

I'm really speechless about this transitional hotel. The airport pick-up and drop-off didn't come even after I was promised. The room was so shabby, the bedside was so disgusting, and the bathroom was a rag in the open air that couldn't block anything. Then here comes the point! The next day, Westin arranged the 8 a.m. shuttle flight without notifying me, causing me to miss the time to get to the island. Fortunately, Westin helped me change the shuttle speed boat ride at 4 p.m., which was 6 hours late. I went to the island in a short time and missed lunch. Those who saw the comments must not be upset again. Westin also showed me their call records. The transition hotel actually defaulted on the bill. It’s too bad, too bad, too bad!

Very clean, air-conditioned, the bathroom is uniquely designed, the service is very good 👍, the food is rich and varied, with various flavors and delicacies, and the fruits are also rich, great reviews!

[Hygienic] There is hair on the head of the shower... The sheets and pillows are not very clean. Other health conditions can be tolerated. [Facilities] The sound insulation is too poor. At 6:00 in the morning, I heard the baby crying next door, and adults teasing the children. We ran around for a day and didn't lie down until 2:00 in the morning. We couldn't sleep. [Service] Not bad, but please don’t ask the clerk to change the change. The clerk changed all the 100 US dollars into Maldives Lufiya, and didn’t spend it all (swipe the card after going to the island). The local bank will not exchange US dollars before returning home, because There is no receipt to exchange Lufia at the bank. So this cash is still idle in our hands after returning to China. (The clerk did not change it on the spot, but charged us our money and asked us to wait for a while before coming to us... Our English is not misunderstanding, and it was too late that day, so we didn't bother with this matter anymore) US dollars are commonly used in Maldives. [Environment] The beach is right outside the hotel, and the surrounding small streets are a bit special, so you can just stroll around. [Others] We ordered a breakfast package. The breakfast is in the restaurant next to the hotel. You can choose anything from coffee toast, as well as local specialties such as tuna, red curry, and burritos. They taste good. [Traffic] From Male Airport to the hotel, the taxi costs 6-7 dollars, and the hotel clerk can help you call a taxi.

The room is not big, the bedding is clean, it has air conditioning and a fan, and the bathroom shower only has half a glass door. Stayed overnight for transition. Breakfast is very simple, just a few slices of bread, an egg, and a cup of coffee. No toiletries, no slippers.

The room is not very good, quite a hotel in the village