Guest User
June 6, 2025
This hotel is more like a 2 star. The only saving grace was the splash park for the kids. Even then it doesn’t open until 10:30 so you’re having to wait around in the morning. The alcohol is very watered down and you have to buy a cup from reception for 5 euros that you have to refill so only one small drink at a time and big queues as only 1 member of staff serving a lot of the time. The food is mostly cold but I would say edible. Only one person serving drinks in the food hall so to avoid queuing for ages your only options really are water or watery juice. A few of the young bar staff were friendly but the rest were rude, especially the reception staff. The rooms were quite dirty and our sheets were never changed the entire stay, just turned around (I know this because of a food mark we made on the first day). The manager doesn’t speak English so we had to use Google translate to complain on the last day. Also someone had their bag stolen from around the pool, although there is security and cameras. The entertainment is absolutely terrible. No kids club either just a mini disco in the evening. Overall I would avoid this hotel unless you like dirty floors, queuing and drinking water.