Guest User
July 26, 2024
I honestly don't know where to start from. The rooms are very dirty,we have taken pictures,the bath floor at the time we have booked in was sticky dirty and hair on the floor ,the taps in the bathroom are disgusting with black dirt around them. The batroom robs were left from the previous client as they wore used. In one of the batrooms the hair dryer is not working. I have told reception and been told that some one will come and change it ,no one come .The fridges are working however they are not clean and dirty. This is one star hotel. The room cleaner come and clean the room however the cleaning was very basic,as I have come in the room after her she blamed me that I have taken her electric card .This is very concerning as if she had lost the acces card ,this means that anyone could come in the room. We have our passports and expensive cameras in the room,so I have raised the concern and she then showed me her card and stated that she had forgotten that she had it.Im not sure if this was just a scam but now I'm concern about our belongings.This is the first time I have returned to Romania after 20 years away,and I can guarantee that this is the last time I will come to Mamaia and Parc hotel.Before booking do your research,I didn't.
