Guest User
September 23, 2024
Reviewing this hotel is quite difficult because the staff are all friendly and it does have some good points. Locally it is known as Fawtly Towers (by the taxi drivers ) and unfortunately it’s not difficult to understand why, however let’s start with the positives; firstly the hotel manager, he is a lovely smiley chap and he has a very high level of visibility on the shop floor and that helps the hotel have a relaxed vibe to it. I can also say the bath towels are soft, the beds are comfy , you get a kettle and the hotel supplies pool towels at no extra cost. The breakfast is also ok and the gym is basic but pleasant. In truth though, it’s a very old old hotel that has had a cheap lick of white paint and bit of a refurb including astroturf around the pool. Whilst the bedrooms are relatively comfy (ours overlooked the main road) they do remind me of the rooms in an old style travel lodge and the bathrooms are awful. The outside of the hotel also lacks any kerb appeal and it looks like an old block of council flats. The cleaners do an excellent job tidying the rooms every day and as I’ve said bathrooms are the worst feature , the plumbing smells , the bathrooms are small and the shower is barely fit for purpose. On another positive note the repair/maintenance man is great ( he definitely works hard) - he fixed the safe, the shampoo dispenser and even gave us a new plug for the bathroom sink , he was last seen dealing with some leaky aircon in the hotel lobby . In summary, would I stay again ? no, was it expensive accommodation ? yes , is it 4 star ? definitely not (3 star at best). Fawlty Towers is probably a bit harsh as it did slowly grow on me but I can understand why it’s called Fawlty Towers.