To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.4
Service9.2
Cleanliness9.2
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(8)
Great location(13)
Awesome rooms(12)
Clean and tidy(10)
Great service(9)
Convenient location(9)
Awesome stay(7)
Negative reviews(1)
Guest User
Standard Queen Room With Sofa Bed
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 4, 2024
Lovely clean hotel friendly helpful staff nice breakfast good sized clean room the only negative is the toilet (separate from the bathroom ) small enclosed space painted dark grey felt very claustrophobic but that just my view
Alan Ho
Superior Twin Room
Stayed in Mar 2025
Family
6 review
9.0/10
Great
Posted on Apr 17, 2025
Good location near all transit. Hotel is clean with good service at counter. Walking distance to all major locations.
Tietie.kyaw
Standard Queen Room With Sofa Bed
Stayed in Mar 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on May 6, 2025
It is located at the prime location.
Wltsui72
Standard Queen Room With Sofa Bed
Stayed in Mar 2025
Solo travellers
14 review
8.0/10
Very Good
Posted on Apr 16, 2025
Good location and room clean and tidy
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travellers
5 review
8.0/10
Very Good
Posted on May 31, 2024
If U R on a biz trip, avoid the rooms without desk which is for tourists only.
Staffs are trying to help but only after 3 nites finally I got a room I want, and the upgrade room with extra cost is good for biz finally~a bit lag vs the expectation from a 4-star hotel I have to say
Snow2023
Executive Queen Room
Stayed in Sep 2023
Family
25 review
10.0/10
Outstanding
Posted on Oct 31, 2023
Very close to many things like China Town, Piccadilly Station etc
Shan
Standard Queen Room With Sofa Bed
Stayed in Dec 2023
Business travellers
2 review
10.0/10
Outstanding
Posted on Jan 25, 2024
very good location.
clean rooms.
friendly staffs.
Anne98
Standard Queen Room With Sofa Bed
Stayed in May 2023
Couples
1 review
9.0/10
Great
Posted on Jul 2, 2023
Close to city centre good staff cleaning could be better but overall was a good hotel
QQ_QQ
Standard Queen Room With Sofa Bed
Stayed in Aug 2022
Family
40 review
8.5/10
Very Good
Posted on Sep 30, 2022
Good location which near bus terminal and train station. Very clean room and big bed!
China town just next the the hotel. City central easy to find good restaurants and supermarket.
Staffs are good and helpful. A very good experience with Novotel!!
Guest User
Standard Queen Room With Sofa Bed
Stayed in Jun 2023
Family
7 review
10.0/10
Outstanding
Posted on Jul 24, 2023
Very nice hotel and the location is just next to Chinatown
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ronojoy BhattacharyyaFront Office Manager
Anonymous User
Standard Queen Room With Sofa Bed
Stayed in Nov 2022
Couples
4 review
8.0/10
Very Good
Posted on Dec 11, 2022
It’s my boyfriend’s birthday and I requested for some little surprises for him. I tried to contact the hotel through the WhatsApp they provide but no one is answering, at last they didn’t do anything for it not even saying happy birthday to him. Also I have paid in the app but they keep saying that I haven’t and this makes me really annoyed.