Hilton Manchester Deansgate Reviews

The perfect room

I only stayed 1 night so it didnt bother me too much but i noticed the flow of water on the shower was very slow and because manchester is so cold i was hoping for a nice hot shower but the temp was just above warm. There was no slippers like most asia hotels and also no bathrobes or any bathroom amenities. Also, when i checked in the lady just gave me the key card and did not really automatically explain to me any of the hotel or room facilities....it didnt feel that welcome compared to the numerous 4 and 5 star hotels i've stayed at in Asia.

Excellent hotel and I really appreciated the lovely room. Swimming pool a nice bonus. Definitely would stay again.

Excellent locations and services provided by the Hilton hotel!

Lovely location and very friendly staff. until next time😎

Amazing customer service and excellent views from the city centre

Very nice location and clean rooms. I really enjoyed the stay And the receptionest Mr. Kaiser was professional and made the stay better in all aspects.

Stayed for 2 days. Requested a room with a bath tub by email. Was told an accessibility room will be provided. Said I did not want an accessibility room and it was confirmed. Got to the hotel and was given an accessibility room due to upgrades not being available. Then noticed the room air conditioning was not working even though a member of staff looked at it. On the 2nd night the hotel staff moved us to another floor. Apparently they were aware of complaints with the air conditioning but did not say or do anything about it. The staff were good with resolving the issue but were not proactive in avoiding the issues.

Very nice staff

Lovely NYE in Manchester and a good stay. Breakfast was outstanding

The whole experience was rubbish , They don’t even put water in lower floor rooms thr manager Lorenza said . Poor in every department

Once was my favourite hotel in Manchester. Only thing is the pool opening time is quite limited

My stay is just short for 1 night. Everything was ok, i got the end room however the bed is very noisy like every movement i made it creates a lot of nice so made my night so uncomfortable. The hotel needs some renovation. The towels are not so white and looks worn out.

Very poor cleaning service, Not cleaned every day, Laundry service is often unavailable. If it wasn't for work, I wouldn't choose this hotel again.