I felt quite anxious before my stay after reading the reviews, but having stayed here for 5 days, here is an objective review.
1. Location:
A convenient 6–7 minute walk from the train station. However, being so close to the station means you can faintly hear the train tracks. Luckily, the hotel windows are soundproofed and sealed shut, so the noise is minimal and didn't disturb my sleep.
2. Amenities:
The room comes with an electric kettle, mugs, tea bags, etc.
Beside the standard outlets, the bedside also features USB and Type-C charging ports.
The bedding was clean and tidy overall, with comfort meeting 4-star expectations.
There are virtually no disposable amenities (no toothbrushes or slippers).
No bottled mineral water is provided. Instead, you can use the glass bottle in the mini-fridge to refill at the water dispensers on each floor. Many hotels I stayed at across the UK had this setup instead of plastic water bottles, likely due to local eco-friendly/plastic-reduction initiatives.
3. Dining:
Breakfast starts very early on weekdays (5:30 AM – 11:00 AM) and a bit later on weekends. They offer hot food (fried eggs, sausages, hash browns, tomatoes, mushrooms, etc.). The ground floor also has a grab-and-go drink section, a restaurant, and a bar area—perfect for an all-in-one option if you don't feel like heading out.
4. Service:
Housekeeping cleans daily, and the room was completely odorless. Towels aren't necessarily changed every day, but rather based on usage. The heated towel rack was great and dried them quickly.
The front desk and restaurant staff were very efficient, and the server at the restaurant even remembered guests staying multiple nights.
Overall, a solid standard 4-star hotel with a lot of business travelers. Note: Bookings made via Ctrip/Trip.com are not eligible for Marriott Bonvoy points.
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