To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(118)
Positive reviews(18)
Reviews with photos/video(7)
Great service(6)
Great location(5)
Guest User
John Gass Collection Room
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 2, 2024
the best hotel in Manchester. My family and relatives enjoyed the whole couple day's in Manchester with fency gentle staying at this hotel. starting from the flower door welcome champagne and exclusive reception. the location is the most convenient city center. walk distance to all interest places and shopping mall. the decorations are pretty new and modern luxury style. rooms are clean big and warm as home.
Especially gratitude to Miss Kathyryn Chan who helps my teenage son with great efforts on the delivery coordination of football shoes. it deeply impressed the young generation as a good example of manner and conduct.
Joel Benjamin Seymour
Bradshaw Collection room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Wonderful stay. Beautifully restored building into a luxury hotel. Great location and service.
Guest User
Arthur Hope Collection King Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Lovely hotel in the heart of Manchester. main sights and shopping all within a short walking distance. Greeted with a glass of extremely good champagne on arrival and the service was excellent. Though it might be classed as expensive, the service and the location means that this hotel will be our first choice on our return to Manchester.
Sepehr
Norfolk Suite Collection room
Stayed in Mar 2023
Solo travellers
39 review
4.7/5
Amazing
Posted on Apr 5, 2023
It was a nice hotel.
Luis
Norfolk Suite Collection room
Stayed in Aug 2022
Couples
24 review
4.2/5
Very Good
Posted on Aug 29, 2022
Bathroom not good
Guest User
Arthur Hope Collection King Room
Stayed in Jul 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Next to the hotel is the Adel Shopping Center and Selfridges, which is very convenient for shopping.
It is quiet in a busy area and the hotel service is also very good. The room is relatively large.
The breakfast tastes average and is more Western. When booking a room, you can consider not including breakfast and buy it when you need it, so as not to waste it because it does not suit your appetite.
Because it is in the central area, you need to wait for 10-15 minutes to take a taxi.
Overall, I am quite satisfied and will stay here again next time I come to Manchester.
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Yasinaya-boliernalejin
Bradshaw Collection room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Very, very considerate hotel. From the moment I checked in, the staff enthusiastically and in detail introduced how to use the items and facilities in the room. It really felt like home! The hotel is in a great location, the decoration is exquisite, and the fragrance is also relaxing and comfortable. It is the most worthwhile hotel in Manchester! 👍👍👍
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Anonymous User
Arthur Hope Collection King Room
Stayed in Jul 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The hotel is in a good location, with convenient dining and shopping nearby, and is also close to Chinatown. The breakfast is good, the environment is quiet, and the service is very friendly.
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Guest User
Arthur Hope Collection King Room
Stayed in Jul 2024
Business travellers
25 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The environment of the hotel is very good, the facilities in the room are also very good, and the service is very good👍👍👍
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Guest User
Norfolk Suite Collection room
Stayed in Jun 2024
Booked for others
12 review
4.7/5
Amazing
Posted on Jun 25, 2024
The room layout is very strange, there is a big bed when you push the door, the room is very big. There is a path and a wall outside the window, so it is basically opaque.
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Guest User
the Goldstone Suite
Stayed in Aug 2024
Family
9 review
4.0/5
Very Good
Posted on Aug 20, 2024
The environment is complete and it is convenient to eat out
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jingtong jin
Stayed in Jul 2023
Couples
74 review
5.0/5
Outstanding
Posted on Aug 12, 2023
The decoration is beautiful, but the breakfast is not self-service, you need to order it yourself, and it is not very tasty, but the others are not bad, the room is very comfortable, and the bed is very comfortable to sleep on