"My experience staying at this hotel was bitter and sweet... The room was clean, I paid for us to get breakfast and for a balcony room but none of those were provided, of which i felt cheated...I loved the quiet ambience , so I will rate my experience staying there a 3.5...Will definitely stay there again and hope my next stay will be more satisfactory !"

"The building is being renovated, but the "new" rooms already look run down and old. The shower stalls were grimey, some broken furniture in the rooms, and the beds were uncomfortable. They served one option each morning at breakfast and if you couldn't eat it (allergy, restricted diet), you had to pay for the other options (the server didnt seem to know what the kitchen could make other than the saltfish and okra served, we ended up paying US $20 for some scrambled eggs and bacon so I could eat a protein I wasnt allegic to). The service was good, some folks were nicer than others and the poor servers spoiled it for the others. The ice machine was rusty, new/old furniture could be seen jam packed into a room, and only the front desk/lounge appeared to have sustained any form of renovation. This hotel was a real disappointment, and if this the "best" hotel in Mandeville, I will drive back to Kingston/Ocho Rios/Montego Bay in the dead of night to avoid staying here ever again."