Red Planet Manila Binondo Reviews

Response from Property: Hi Valued guest, Mabuhay from Red Planet Manila Binondo!Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay and appreciated the cleanliness of our rooms and the friendliness of our staff — it truly means a lot to us!We also appreciate your suggestion regarding the addition of a small refrigerator and microwave. Your comments are valuable and will certainly be taken into consideration as we continuously look for ways to improve our guests’ experience.We hope to have the pleasure of welcoming you back in the future!Best regards, Irish DelgadoDuty Manager

Response from Property: Hi Valued Guest, Mabuhay from Red Planet Manila Binondo!Thank you so much for your wonderful review. We’re thrilled to hear that you had a comfortable stay and appreciated the clean room, soft bedding, and excellent service from our responsive and friendly staff. It’s great to know our convenient location near Binondo’s attractions and popular Chinese restaurants added to your experience. We can’t wait to welcome you back for another fantastic stay soon!Warm regards, Irish DelgadoDuty Manager

Response from Property: Hi Hellooo, Mabuhay from Red Planet Manila Binondo!Thank you so much for your continued trust and loyalty. We’re delighted to be your go-to choice for staycations in Manila. It’s wonderful to know that our convenient location and exceptional customer service make your stays worthwhile. We truly appreciate your kind words and look forward to welcoming you back for many more memorable visits! Safe travels!Kind regards, Irish DelgadoDuty Manager

Response from Property: Hi Ryan, Thank you so much for your outstanding 5-star review! We are thrilled to hear that you enjoyed your stay and found our location convenient, especially being close to one of the best food spots in Manila. It’s wonderful to know that you appreciated the cleanliness, the quiet atmosphere, and the efforts of our amazing staff in accommodating your requests.We truly appreciate your recommendation and are looking forward to welcoming you back to our hotel soon! Sincerely yours, Maria Linda B. AsumoHotel Manager

Response from Property: Hi Valued Guest.We would like to extend our sincerest appreciation for your meaningful feedback. Red Planet always make sure to provide the best quality hassle-free service, clean amenities and present a tranquil atmosphere for relaxation and comfort. Hoping to see you again in our humble abode.Sincerely,Ryan CodilanDuty Manager

Response from Property: Hi Triumph Learning, Greetings from Red Planet Manila Binondo!Thank you for sharing your experience with us. We're delighted that you had a nice stay and appreciated the simplicity of our accommodations. It's great to hear that our location near Divisoria Mall Marketing suited your needs and that you enjoyed the opportunity to explore the area for breakfast or lunch. While we may not offer extras like breakfast or coffee packs, we're happy to know that our guests find value in our approach, and we're glad you did too. We hope to welcome you back on your next visit to the area. Safe travels!Best Regards, Irish Delgado Duty Manager

Response from Property: Hi Ley, Thank you for your wonderful feedback and for recommending Red Planet Manila Binondo! We're thrilled to know you had an outstanding stay with us. Your kind words inspire us to continue providing excellent service to all our guests. We can’t wait to welcome you back for another fantastic experience soon!Sincerely yours, Maria Linda B. AsumoHotel Manager

Response from Property: Hi Rhea, Mabuhay from Red Planet Manila Binondo!Thank you for your review, we're glad you liked our location. We hope to welcome you back for another great stay soon! Safe travels.Warm regards, Irish DelgadoDuty Manager

Response from Property: Hi Valued Guest.We are ecstatic that you enjoyed your stay with us. Especially the strategic location that you have mentioned, Red Planet Manila Binondo is a perfect haven for all those people who are on the lookout for a nice staycation and gastronomic adventures since there are a lot of restaurants to choose from.Thank you and looking forward to seeing you again in Binondo.Sincerely,Ryan CodilanDuty Manager

Response from Property: Hi Valued Guest.Thank you for sending us your feedback. First of all, I would like to apologize if our policy isn't favorable with your request because the booking is guaranteed. Red Planet will always make a way to provide a memorable experience to our guest and we hope you inform us the problems that you encountered on your first night so we could take actions on it.I feel truly sorry for what transpired during your stay. We are hoping that you can give us another chance so we can turn this around. Kindly message me if I could be an assistance if you are planning to check in with us again.Respectfully yours,Ryan CodilanDuty Manager

Response from Property: Hi Baltesers, Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our spacious rooms and found our location convenient, especially with Chinatown and 7-Eleven nearby. It's great that you appreciated the ample parking as well.We strive to offer both comfort and value, and we're glad that you had such a pleasant stay. We hope to welcome you back soon!Sincerely yours, Maria Linda B. AsumoHotel Manager

Response from Property: Dear Valued Guest, Mabuhay from Red Planet Manila Binondo! Thank you for your outstanding perfect rating! We are delighted to hear that you found our hotel clean and enjoyed your stay. Your positive feedback inspires our team to continue delivering excellent service.We look forward to welcoming you back on your next visit!Sincerely yours, Maria Linda B. AsumoHotel Manager

Response from Property: Dear Valued Guest, Thank you for sharing your experience during your recent stay with us. We appreciate your honest feedback, as it helps us identify areas where we can improve.I sincerely apologize for the inconvenience you experienced with the non-functioning refrigerator in your room. This is not the standard we strive for, and I have already informed our maintenance team to inspect and resolve the issue promptly.We understand that the absence of an intercom inside the room may have caused some inconvenience. To enhance communication, we provide telephones at the hallway elevator landing and offer the option to use our mobile app for direct calls and messaging with the Front Desk at no additional cost.We also apologize for any disturbances caused by noise from neighboring rooms or the hallway. While we do our best to minimize noise, we recognize this can occasionally be an issue. Your comments will be shared with our team to explore further ways to enhance soundproofing and improve the guest experience.Thank you for bringing these concerns to our attention. We hope you will give us another chance to provide you with a more seamless and comfortable stay in the future. Please feel free to reach out, if there’s anything I can assist with for your next visit. Sincerely yours, Maria Linda B. AsumoHotel Manager

Response from Property: Hi Valued User, Mabuhay from Red Planet Manila Binondo!We're glad to hear you found everything clean and our staff nice. We are glad that you felt safe with our parking area. Hope to see you again soon, safe travels!Best regards, Irish DelgadoDuty Manager