This hotel is terrible. The room is tiny, the clothes are tight, and the furnishings are all old and gray. There wasn't even a table to put a computer on. The bathroom had a terrible odor, and the breakfast portions were tiny. The kettle was broken. Most importantly, this hotel has absolutely no service awareness. We encountered some unexpected problems—our child sprained their ankle, and the doctor advised us to return to China for treatment immediately—so we needed to cancel our room early. The hotel refused to comply, demanding a medical certificate and insisting it was hotel policy not to cancel. It was incredibly inconsiderate. Every manager is incredibly incompetent; they only offer empty words of comfort when problems arise, asking for our understanding, but don't even think about solving anything. Don't go there!
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