BIRCH TOWER, 1622 Jorge Bocobo St, Malate, City of Manila, Metro Manila, 1004, PhilippinesView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Regency Grand Suites Guest Reviews
3.8/5
Good
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.6
Service3.7
Cleanliness3.6
Filter by:
Sort by:
All reviews(47)
Positive reviews(36)
Reviews with photos/video(9)
Great service(8)
Near shopping area(5)
Convenient location(5)
Negative reviews(7)
Tim Yeung
Stayed in Jun 2023
Travel with friends
23 review
3.0/5
Posted on 15 Jul 2023
Nice place to stay as everything nearby it so conveniency
Love the room with nice city and Harbour view
What a demanding Security๏ฟผ service for our safety
The worth thing which need extra pay ๐ฐ for the early checkin ๐
Guest User
Deluxe Room
Stayed in Mac 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on 4 Apr 2024
The place was very near the mall so it was an excellent location
RC12
Stayed in Jul 2022
Other
1 review
5.0/5
Outstanding
Posted on 18 Jul 2022
Better service, front desk personnel are polite.The location is great, it's just a few steps away from the mall and fast food chains. The facilities are good. The unit we had has an awesome view of Manila Bay from the 49th floor. The unit is clean and well maintained, no issues encountered. They also have a better internet speed.
Highly recommended for staycation or longer stay.
Will be booking again at Regency Grand Suites.
6/10
Creman
Stayed in Okt 2022
Solo travellers
29 review
4.2/5
Very Good
Posted on 30 Okt 2022
Location was good with Robinson and otherโs restaurants nearby. Check in-out was quick and smooth.
Was reading about the review before booking on their concerns on cockroach before booking, but i must be lucky enough that the room i got was clean and only some cockroach found in bathroom.
Bathroom was smelly on the day of typhoon and floods, i guess it was from the sewers. Toilet was noisy during the refilling of water.
Lived in 24F but itโs still loud from the nearby liveband and my neighbors was loud like a bunch of elephants throwing some party until 2am.
Overall, iโm fine with the stay.
Creative Photography
Stayed in Okt 2022
Couples
1 review
3.0/5
Posted on 13 Okt 2022
The hotel is in a rough and dirty location although it is conveniently situated near Robinsons mall and McDonald's is close for those that like. We've stayed there a few times and although this didn't happen this time, 2 times prior we were told we broke things in the room that we didn't and lost part of our 2k deposit.
I now always ask for the room to be checked whilst I'm present, this time I was told no, first you need to come down stairs to which I replied no, I'm staying here because I know the room is fine, that can be confirmed before we come downstairs.
All in all its a nice hotel but staff could be better. We were also told to wait whilst getting our 2k deposit back, why? It's just redeemed once you give back your receipt.
Cheung Tung
Stayed in Okt 2022
Solo travellers
9 review
3.0/5
Posted on 6 Okt 2022
There are more than ten cockroachs found in the room. The hygiene matters must be dealt with immediately. The size of the food was too little that I needed to order two sets for myself.
Guest User
Stayed in Jul 2022
Couples
2 review
5.0/5
Outstanding
Posted on 31 Jul 2022
This hotel remains one of my favorites. Itโs very clean. Keep in mind they ask for โฑ2k deposit cash upon check in. Also, check in/out times are strict because they are very busy (often fully booked.)
Guest User
Stayed in Dis 2022
Couples
4 review
4.2/5
Very Good
Posted on 28 Dis 2022
Value for money. Only hassle is they don't have parking
Jerson Ramos
Stayed in Apr 2022
Family
1 review
4.0/5
Very Good
Posted on 16 Apr 2022
No breskfast buffet available.
Lee
Stayed in Sep 2022
Business travellers
21 review
2.5/5
Posted on 2 Nov 2022
Service not good
Dean Dessa Villardo
Stayed in Jan 2022
Travel with friends
14 review
2.0/5
Posted on 10 Feb 2022
Good to try
Anonymous User
One-Bedroom Suite
Stayed in Okt 2023
Travel with friends
2 review
3.5/5
Posted on 18 Okt 2023
The type of air conditioning varies depending on the room, and my room has an older type that has an outdoor unit built into the wall. Until morning, the water from the air conditioner upstairs was hitting the outdoor unit outside, making a constant "kang kang kang" sound. You can clearly see it from the balcony. The location is good, but please be aware that it is old.
Original TextTranslated by Google
๊ฒฝ์
Deluxe Room
Stayed in Feb 2024
Couples
4 review
3.5/5
Posted on 4 Feb 2024
Overall, it was average, but the location was very good. However, the convenience store was far away, so it was inconvenient.
Original TextTranslated by Google
ggutti
Executive Twin Room
Stayed in Jan 2024
Business travellers
168 review
4.0/5
Very Good
Posted on 22 Jan 2024
A 2-minute walk from Robinson Mall ~ There are many Korean restaurants and massage shops nearby, and a convenience store is also nearby ~ There is also a laundry on the first floor, which is great for cooking ~
Original TextTranslated by Google
Guest User
Stayed in Ogo 2023
Other
4 review
2.5/5
Posted on 1 Sep 2023
35,000 pesos was stolen from this hotel.
A freelance massage woman was brought into the hotel room, but while she was taking a bath, she stole money and ran away.
The hotel front desk did not call me to confirm.
The thief took the phone cord and left.
If the front desk doesn't call my room
An employee should come by and check and send the thief away.
I didnโt do that~~~
The photo is of a woman who stole money.
Everyone, please be careful~